Hmmm, okay, that makes sense. I was hoping for a different perspective so I can maybe view in a different light, and that is helpful.
For me, who works in logistics and transportation, it can be frustrating to be put in contact with a shipper who I need a bunch of info from, and for whom I was only given their email address (and google brings up no working phone number for their company), and they do not give me a number to where I can call them and get all of the info I need in two minutes, rather than having one of those damn email exchanges for an hour because I need eight pieces of information and they are apparently only capable of giving one of them at at time, so I have to keep asking for the same info. It is more of an industry aggravation on my end for sure. Most days I can laugh it off, as the little things at work generally do not bug and stay with me, but there were a few of these cases yesterday, so they were still on the brain a bit.
And, to be clear, I do not put my cell number in my sig at work. The last thing I need is every customer whose account I manage knowing my cell, because then they think they can call or text you anytime, and even though I am salary and technically "expected" to deal with after hours issues that come up*, being on-call 24/7 is not ideal. End of rant...
*which they rarely do, to be honest, but I do take care of them when they do; my employer has been really good to me, so I do it with no internal annoyance about it 99% of the time.