I think the whole star rating system is flawed AF.
I have read FAR too many reviews that read something like, "So I ordered coffee after dinner, and the coffee came in a regular cup with saucer, not a large mug like I'm used to having. They should tell you this in advance. I wasted my money. Three stars!"
That second part is almost an entry of it's own: "They should tell you." There are some people in this world that literally have to be told EVERYTHING in advance and give their blessing, otherwise the world is just not turning in the right direction for them. Life doesn't work that way. These people would survive all of about nine seconds in a holocaust.