I was a really nice piano at one time. Being out in the general public like that, it's taken some abuse, though nothing major. Everything worked, but the action towards the high end was mushy, and the middle pedal didn't work properly (yes, I'm one of those piano snobs who actually knows how to use the middle pedal of a grand, and thus is bummed when it doesn't work). It just needs some TLC, but it's probably not going to get it for a while, since the hotel, and the town of Fort Madison in general, has fallen on hard times. The population of the town is down like 30% from 20 years ago.