Morning guys.
Morning work rant. I wake up at 6am today because my phone is blowing up from our offshore team (hint, they are in India). They support our internal employees overnight so we don't have to, but my team is also on call in case they need to escalate. So this offshore guy calls me and tells me has tried everything with this employee and needs my help. I get up, go look at it, his computer needed a reboot. Which is the first troubleshooting step for every help desk I've ever worked at.
Two failures here, offshore doesn't have a clue on how to troubleshoot basic computer issues and my regular on call person didn't take the call and it was escalated to me, over something so stupid. Now I'm sour, and my team will feel my wrath this morning.