ATTN PITTSBURGH PEOPLE: VENUE CHANGE (show moved to Johnstown)

[zappafrank2112]

Just saw this FB post:

https://www.facebook.com/druskyent/photos/a.10150555640457223/10161615826357223

Please be advised, Dream Theater originally scheduled at Wild Things Park in Washington, PA will be moving to 1st Summit Arena @ Cambria County War Memorial in Johnstown, PA on the same date (June 27, 2023).

Please be advised, all tickets will be honored for the new venue and event organizers are working with the new venue to transfer all tickets to the newly designated venue.

If you would like to request a refund, you will have up until Monday, May 29th at 10AM ET to request a refund.
To request:
- Please submit a formal refund request via your Eventbrite account. To learn more, please visit the link below.
- Please provide a reason for request

If you would like to keep your ticket:
- No further action is required
- As this is a new venue, please allow for a delayed delivery of your new tickets and seating location
- If you have any specific accommodation requests, please reach out no later than 2 weeks prior to the day of the event so we can best accommodate any seating requests (i.e. ADA accommodations)

Refund Request: bit.ly/EBRefundRequest
🎟️ bit.ly/DreamsonicPA

[zappafrank2112]

I'm legit surprised there isn't more outrage over this from the affected parties here on DTF.

This isn't simply a case of shifting to a new venue a few miles away.  This is adding travel time on the scope of nearly 2 hours away from the original venue, at  nearly 100 miles difference, on a week (work) night, with a show that has an already earlier than normal start time.

My own one-way travel time went from an original 45 minutes now to 1.5 hours.

Plus seats are going to get all kinds of rearranged, so people who bought specific locations at a high ticket price are not guaranteed to get something comparable.  There is a week window to request refunds, but there's no guarantee the new seating will be worked out by then, and the show is at the end of June.

Does the band know about this?  This is a major cluster, and there's no such thing as an overreaction IMO.  This isn't "shit happens, deal with it."  This is essentially a new stop on the tour.

[Chino]

I'm legit surprised there isn't more outrage over this from the affected parties here on DTF.

Shit happens. 

There seems to be a hassle-free method for people to get their money back should they not want to attend this new location. Being bummed is warranted for sure, but I'm not sure what there is to be outraged about.

[zappafrank2112]

I'm legit surprised there isn't more outrage over this from the affected parties here on DTF.

Shit happens. 

There seems to be a hassle-free method for people to get their money back should they not want to attend this new location. Being bummed is warranted for sure, but I'm not sure what there is to be outraged about.

This isn't shit happens, and you know it.  This is a major fuckup a month before the show that completely changes the scope of how the show will go off.

Did you miss the part where the new location is 100 miles away from the original location?  "Not want to attend" for a large majority is actually "no way in hell can they."

[cramx3]

If the new location is 100 miles away, that's more than just a venue change IMO that's a complete location change.  That's like saying instead of playing in New York City, the show is going to be in Philadelphia instead. (this is actually less than 100 miles difference)  They should just announce the cancellation with everyone getting their money back and do a new sale for the date, especially if the venues are not comparable so that the seating adjustment doesn't screw people over.

Does anyone know why they changed venues?

[pg1067]

I'm legit surprised there isn't more outrage over this from the affected parties here on DTF.

How many affected parties are there here on DTF?

What I thought was weird is that they booked a DT show at a minor league baseball park - in the middle of baseball season.  The Washington Wild Things will be on the road on June 27, but their next homestand starts on June 30.  Someone on Reddit wrote this:

"Guessing I’ll have to cancel. Doubt the seats will be figured out in time for that rather arbitrary refund end date to verify if they are worth what was originally paid. Tack on another 3 hours of driving round trip and it might be time to wait for the next tour and hope they decide to play a reasonable distance from Pittsburgh again. Bummer."

https://www.reddit.com/r/Dreamtheater/comments/13ovyqf/attention_pittsburgh_peeps_venue_change_show/ (you can also see zap's criticism of Chino's comment at that link)

[cramx3]

I'm legit surprised there isn't more outrage over this from the affected parties here on DTF.

How many affected parties are there here on DTF?

What I thought was weird is that they booked a DT show at a minor league baseball park - in the middle of baseball season.  The Washington Wild Things will be on the road on June 27, but their next homestand starts on June 30.  Someone on Reddit wrote this:

"Guessing I’ll have to cancel. Doubt the seats will be figured out in time for that rather arbitrary refund end date to verify if they are worth what was originally paid. Tack on another 3 hours of driving round trip and it might be time to wait for the next tour and hope they decide to play a reasonable distance from Pittsburgh again. Bummer."

https://www.reddit.com/r/Dreamtheater/comments/13ovyqf/attention_pittsburgh_peeps_venue_change_show/ (you can also see zap's criticism of Chino's comment at that link)

Wow, the e-mail reply all chain  that is BAD on the promoter and people involved with this mess.  I'd just try to get my money back and see what happens (unless you had like front row tickets or something worth risking) because this whole thing seems screwed. 

[Chino]

I'm legit surprised there isn't more outrage over this from the affected parties here on DTF.

Shit happens. 

There seems to be a hassle-free method for people to get their money back should they not want to attend this new location. Being bummed is warranted for sure, but I'm not sure what there is to be outraged about.

This isn't shit happens, and you know it. 

K

Did you miss the part where the new location is 100 miles away from the original location? 

 

No.

"Not want to attend" for a large majority is actually "no way in hell can they."

So exercise your right to a refund.   

[El Barto]

Yeah, this goes beyond "shit happens" in my book. At the same time, if the gig had been canceled it'd be a bit more understandable for some reason. Kind of odd, honestly. For my part that's probably how I'd view this; show got canceled. It does suck for people who are on the fence, though, not knowing where they'll be re-ticketed to before the cancel date.

Two things I'd suggest: One is that an actual cancellation may well be in the cards. My hunch is that a whole lot of people opt out of driving an hour+ to see them on a week night. PA is one of those places I don't fully understand, I find it rather peculiar, but the new place does look to be out in the boonies, so they're not actually adding any people, and they're losing plenty. Second is that if it doesn't get cancelled, people's seats may well be upgraded due to a lack of sales. This might wind up being a pretty intimate show with a tiny crowd if they actually go through with it.

[zappafrank2112]

Two things I'd suggest: One is that an actual cancellation may well be in the cards. My hunch is that a whole lot of people opt out of driving an hour+ to see them on a week night. PA is one of those places I don't fully understand, I find it rather peculiar, but the new place does look to be out in the boonies, so they're not actually adding any people, and they're losing plenty...

The show was southwest of Pittsburgh and got moved straight east of Pittsburgh.  The time from Pit to the new venue is twice that from Pit to the original (45 minutes original, 1.5 hrs new venue).

But here's another thing: the tour is stopping in Cleveland a few weeks later.  Cleveland is farther from Pit (northwest, 2 hrs at least) than Pit is from the rescheduled show, but the Cleveland show is on a Saturday.  I guarantee people on the fence about the new Pit venue on a work night will be more than happy to do the Cleveland show on a weekend, especially if they live closer to the original Pit venue in any capacity, simply by virtue of work night vs. weekend.  My friend and I even considered the Cleveland show over the *original* Pit venue b/c it was a weekend, but ended up having to go with the Pit stop b/c it turns out he works that weekend.  But now because of the venue change, we're stuck with a long drive anyway, but on a work night to boot, without the option of doing the weekend show.

But I bet in general, Cleveland will get increased attendance, while the Pit date looks abysmal just because of the new logistics.

[crystalstars17]

If the new location is 100 miles away, that's more than just a venue change IMO that's a complete location change.  That's like saying instead of playing in New York City, the show is going to be in Philadelphia instead. (this is actually less than 100 miles difference)  They should just announce the cancellation with everyone getting their money back and do a new sale for the date, especially if the venues are not comparable so that the seating adjustment doesn't screw people over.

Does anyone know why they changed venues?

Oh boy I hope this doesn't happen in CT.

[zappafrank2112]

Here's a visual representation of the change

https://www.google.com/maps/dir/Wild+Things+Park,+1+Washington+Federal+Way,+Washington,+PA+15301/1ST+SUMMIT+ARENA+@+Cambria+County+War+Memorial,+Napoleon+Street,+Johnstown,+PA/@40.2804191,-80.2629185,9z/data=!3m1!4b1!4m14!4m13!1m5!1m1!1s0x8835b205bc8403e3:0x1759fe45f1df980d!2m2!1d-80.284388!2d40.153416!1m5!1m1!1s0x89cb11367b8aa64d:0x1c65827eea63473d!2m2!1d-78.9231824!2d40.3233686!3e0

Wild Things Park to the southwest of Pit is the original venue.

[cramx3]

Here's a visual representation of the change

https://www.google.com/maps/dir/Wild+Things+Park,+1+Washington+Federal+Way,+Washington,+PA+15301/1ST+SUMMIT+ARENA+@+Cambria+County+War+Memorial,+Napoleon+Street,+Johnstown,+PA/@40.2804191,-80.2629185,9z/data=!3m1!4b1!4m14!4m13!1m5!1m1!1s0x8835b205bc8403e3:0x1759fe45f1df980d!2m2!1d-80.284388!2d40.153416!1m5!1m1!1s0x89cb11367b8aa64d:0x1c65827eea63473d!2m2!1d-78.9231824!2d40.3233686!3e0

Yeah, that's ridiculous 

[Shooters1221]

Yeah, I grew up there, it's a major change in a totally different city. I would not be happy either.

[Madman Shepherd]

So exercise your right to a refund.

That is an absurdly short amount of time to demand someone make a choice about a pretty big change.


For anybody going to Johnstown though, checkout the national historic site of the flood which was the largest man-made disaster before September 11th. The greed of Henry Frick and Andrew Carnegie made for a nice man-made lake but ignored the warnings of the weakness of the dam to save a buck and BOOM...thousands of people died.

[zappafrank2112]

So exercise your right to a refund.

That is an absurdly short amount of time to demand someone make a choice about a pretty big change.

Especially if they haven't sorted out the seating reassignments by then, either, and you're gambling on given a new seat to your satisfaction.  Most people are very particular about where they chose their seats.  I hate floor seats, and only took floor originally at the ball park b/c thee stands were way the eff away from the stage. more than they would be in an arena.  I was happy with the my OG floor seats, I might not be with the news ones, and might opt to refund them and buy in the stands now since they're more traditional.  But I can't do that if they don't have the new seat assignments done in time.

And it still hasn't been communicated WHY this is happening, which is also crappy IMO.

[Ben_Jamin]

What I thought was weird is that they booked a DT show at a minor league baseball park - in the middle of baseball season.  The Washington Wild Things will be on the road on June 27, but their next homestand starts on June 30.

Taking what you said into account, this sounds a lot like a local promoter screw up than the bands management. And no band wants to cancel, because that means the band will have to accept the financial loss. The best alternative is to relocate the show to another venue. It does not matter how far it is, it's still in the same state.

I do feel really bad for everyone involved, especially those that are travelling from out of state/far enough to have to book a hotel. This means they have to now cancel their hotels in that city and see if they can possibly rebook in the new area.

This is a situation that does not benefit anyone. I am sure the band/band management is very upset as well at the local promoter for not realizing that venue's situation in the middle of baseball season. If anyone has any outrage, it should be placed at the local promoter, not the band. Having an understanding on how bands play these venues is vital to directing the outrage at the correct party.

[cramx3]

It does not matter how far it is, it's still in the same state.

Yes it does matter.  PA is not a small state.  But I do agree that this is likely the way the promoter/band are trying to make it work, but it's really not close enough for this to be considered a venue move.  It's a full location move and it does matter how far away it is for a lot of the people who were planning on going.  It really seems no different than my example of changing a show from NYC to Philly from a distance perspective.  It's just not a comparable location.

[El Barto]

So exercise your right to a refund.

That is an absurdly short amount of time to demand someone make a choice about a pretty big change.

Especially if they haven't sorted out the seating reassignments by then, either, and you're gambling on given a new seat to your satisfaction.  Most people are very particular about where they chose their seats.  I hate floor seats, and only took floor originally at the ball park b/c thee stands were way the eff away from the stage. more than they would be in an arena.  I was happy with the my OG floor seats, I might not be with the news ones, and might opt to refund them and buy in the stands now since they're more traditional.  But I can't do that if they don't have the new seat assignments done in time.

And it still hasn't been communicated WHY this is happening, which is also crappy IMO.

So exercise your right to a refund.

That is an absurdly short amount of time to demand someone make a choice about a pretty big change.

Especially if they haven't sorted out the seating reassignments by then, either, and you're gambling on given a new seat to your satisfaction.  Most people are very particular about where they chose their seats.  I hate floor seats, and only took floor originally at the ball park b/c thee stands were way the eff away from the stage. more than they would be in an arena.  I was happy with the my OG floor seats, I might not be with the news ones, and might opt to refund them and buy in the stands now since they're more traditional.  But I can't do that if they don't have the new seat assignments done in time.

And it still hasn't been communicated WHY this is happening, which is also crappy IMO.

I'd be all over the refund option now. Partly to send a message, and partly because you'll be able to score seats either way if you still want to go. Maybe they're better seats, or maybe you get them for practically nothing from people who can't use theirs (and there will be tons of them). This has <$15 tickets written all over it.


edit: As a matter of fact, if Dream Theater wants to move their Dallas show to the Injun casino up in Oklahoma, about a hundred miles up, I'd be pretty cool with it for the above reason.

[zappafrank2112]

What I thought was weird is that they booked a DT show at a minor league baseball park - in the middle of baseball season.  The Washington Wild Things will be on the road on June 27, but their next homestand starts on June 30.

Taking what you said into account, this sounds a lot like a local promoter screw up than the bands management. And no band wants to cancel, because that means the band will have to accept the financial loss. The best alternative is to relocate the show to another venue. It does not matter how far it is, it's still in the same state.

I do feel really bad for everyone involved, especially those that are travelling from out of state/far enough to have to book a hotel. This means they have to now cancel their hotels in that city and see if they can possibly rebook in the new area.

This is a situation that does not benefit anyone. I am sure the band/band management is very upset as well at the local promoter for not realizing that venue's situation in the middle of baseball season. If anyone has any outrage, it should be placed at the local promoter, not the band. Having an understanding on how bands play these venues is vital to directing the outrage at the correct party.

Oh, I'm not placing the blame on the band, I'm curious if they're aware of it, b/c I would imagine they'd be "...why the hell are you jerking everyone around?  This makes no sense" to the local promoter.

The thing is, this happened last year with DT in Akron, OH (not too far from Pit and from Cleveland).  Not long before the show, it got moved from one venue to another b/c the original stage was deemed inadequate to support DT's stage needs.  But at least that change was essentially down the road by a matter of about 20 minutes or so and was essentially the same logistically.  100 miles difference, however, is not!

[Ben_Jamin]

So exercise your right to a refund.

That is an absurdly short amount of time to demand someone make a choice about a pretty big change.

Especially if they haven't sorted out the seating reassignments by then, either, and you're gambling on given a new seat to your satisfaction.  Most people are very particular about where they chose their seats.  I hate floor seats, and only took floor originally at the ball park b/c thee stands were way the eff away from the stage. more than they would be in an arena.  I was happy with the my OG floor seats, I might not be with the news ones, and might opt to refund them and buy in the stands now since they're more traditional.  But I can't do that if they don't have the new seat assignments done in time.

And it still hasn't been communicated WHY this is happening, which is also crappy IMO.

Honestly, I wouldn't expect the seating arrangements to be given by next week. This relates to the business side of venue operations and dealing with the ticketing services the venues utilize. This is why it was stated there will be a delay in the delivery of the new venue tickets, and also SEATING LOCATIONS.

Look, the management is doing the best they can to make sure and guarantee those who did pay for those seats are getting a seat that is priced similarly. Since it is a new venue, those seats are likely priced differently, based on however they calculate the ticket prices. This also has to take into account Ticketmaster's Platinum pricing as well.

Also, when I clicked the ticket link for the show on the DreamSonic website, it takes me to Ticketmaster which lists an entirely new ticket sales page that the public will be able to buy tickets starting this Friday, there's also pre-sales as well. Maybe then will you receive information on your new seating location. Even if someone got the refund now, you still wouldn't be able to buy new seats until Friday.

So all you can do right now is just be patient.

[Ben_Jamin]

What I thought was weird is that they booked a DT show at a minor league baseball park - in the middle of baseball season.  The Washington Wild Things will be on the road on June 27, but their next homestand starts on June 30.

Taking what you said into account, this sounds a lot like a local promoter screw up than the bands management. And no band wants to cancel, because that means the band will have to accept the financial loss. The best alternative is to relocate the show to another venue. It does not matter how far it is, it's still in the same state.

I do feel really bad for everyone involved, especially those that are travelling from out of state/far enough to have to book a hotel. This means they have to now cancel their hotels in that city and see if they can possibly rebook in the new area.

This is a situation that does not benefit anyone. I am sure the band/band management is very upset as well at the local promoter for not realizing that venue's situation in the middle of baseball season. If anyone has any outrage, it should be placed at the local promoter, not the band. Having an understanding on how bands play these venues is vital to directing the outrage at the correct party.

Oh, I'm not placing the blame on the band, I'm curious if they're aware of it, b/c I would imagine they'd be "...why the hell are you jerking everyone around?  This makes no sense" to the local promoter.

The thing is, this happened last year with DT in Akron, OH (not too far from Pit and from Cleveland).  Not long before the show, it got moved from one venue to another b/c the original stage was deemed inadequate to support DT's stage needs.  But at least that change was essentially down the road by a matter of about 20 minutes or so and was essentially the same logistically.  100 miles difference, however, is not!

I am sure the band definitely knows about it, but it's not something they should lose their minds over. That stress/headache is the responsibility of those involved in their tour management, it's what their job is. There's also the logistics of there not being another venue close by they can right off the back just book. Believe me, tour managers do look at the best possible places and scenarios regarding where the band can play. It's very frustrating for them too because of all the logistics they have to consider when looking for another venue.

[El Barto]

Also, when I clicked the ticket link for the show on the DreamSonic website, it takes me to Ticketmaster which lists an entirely new ticket sales page that the public will be able to buy tickets starting this Friday, there's also pre-sales as well. Maybe then will you receive information on your new seating location. Even if someone got the refund now, you still wouldn't be able to buy new seats until Friday.

Just noticed this, as well. In all likelihood they'll have everybody re-ticketed before the show is resold. I'd sign up for the venue's presale and see if you can do better. This gives people a chance for a do-over since they can refund their original tickets. If you can't do better, the option still remains to dump the original tickets and by bottom dollar tickets from people who have to dump theirs.

[Ben_Jamin]

It does not matter how far it is, it's still in the same state.

Yes it does matter.  PA is not a small state.  But I do agree that this is likely the way the promoter/band are trying to make it work, but it's really not close enough for this to be considered a venue move.  It's a full location move and it does matter how far away it is for a lot of the people who were planning on going.  It really seems no different than my example of changing a show from NYC to Philly from a distance perspective.  It's just not a comparable location.

It does not matter how far it is because of the tour itinerary. The dates before and after matter. They're playing Atlanta before, and then from the PA show they're going to NYC. Logistically, it makes complete sense to book a venue closer to the next date than further away. This is due to the band incurring gas and mileage and the issue of the bus fees.

But also, I am looking at the itinerary for the dates from PA to MA and it just makes my mind boggle why it's routed that way. 

[cramx3]

It does not matter how far it is, it's still in the same state.

Yes it does matter.  PA is not a small state.  But I do agree that this is likely the way the promoter/band are trying to make it work, but it's really not close enough for this to be considered a venue move.  It's a full location move and it does matter how far away it is for a lot of the people who were planning on going.  It really seems no different than my example of changing a show from NYC to Philly from a distance perspective.  It's just not a comparable location.

It does not matter how far it is because of the tour itinerary. The dates before and after matter. They're playing Atlanta before, and then from the PA show they're going to NYC. Logistically, it makes complete sense to book a venue closer to the next date than further away. This is due to the band incurring gas and mileage and the issue of the bus fees.

But also, I am looking at the itinerary for the dates from PA to MA and it just makes my mind boggle why it's routed that way. 

Yeah it makes sense to choose a spot that works the tour route, of course.  But it's still pretty far from the original venue.  At the end of the day, they are offering refunds so while it sucks if you can't make it to the new venue, the band is just doing what they can.  I just don't think it should be advertised as a venue change when it's more than just that, and that is on the band.

[Ben_Jamin]

It does not matter how far it is, it's still in the same state.

Yes it does matter.  PA is not a small state.  But I do agree that this is likely the way the promoter/band are trying to make it work, but it's really not close enough for this to be considered a venue move.  It's a full location move and it does matter how far away it is for a lot of the people who were planning on going.  It really seems no different than my example of changing a show from NYC to Philly from a distance perspective.  It's just not a comparable location.

It does not matter how far it is because of the tour itinerary. The dates before and after matter. They're playing Atlanta before, and then from the PA show they're going to NYC. Logistically, it makes complete sense to book a venue closer to the next date than further away. This is due to the band incurring gas and mileage and the issue of the bus fees.

But also, I am looking at the itinerary for the dates from PA to MA and it just makes my mind boggle why it's routed that way. 

Yeah it makes sense to choose a spot that works the tour route, of course.  But it's still pretty far from the original venue.  At the end of the day, they are offering refunds so while it sucks if you can't make it to the new venue, the band is just doing what they can.  I just don't think it should be advertised as a venue change when it's more than just that, and that is on the band.

It is technically a venue change because it is replacing the date of a show that takes place in that state.

Here in my state, a venue change could very well mean that a show will that was taking place in Albuquerque will be taking place in Santa Fe, or even Las Cruces or Ruidoso. This would be like if the show was in Albuquerque and got moved to Ruidoso, and people from Taos were complaining because of how far they have to travel now. But, we're a state that doesn't have much venue options so most bands just skip our state and we have to travel more than 100 miles just to see a band. 

[zappafrank2112]

So exercise your right to a refund.

That is an absurdly short amount of time to demand someone make a choice about a pretty big change.

Especially if they haven't sorted out the seating reassignments by then, either, and you're gambling on given a new seat to your satisfaction.  Most people are very particular about where they chose their seats.  I hate floor seats, and only took floor originally at the ball park b/c thee stands were way the eff away from the stage. more than they would be in an arena.  I was happy with the my OG floor seats, I might not be with the news ones, and might opt to refund them and buy in the stands now since they're more traditional.  But I can't do that if they don't have the new seat assignments done in time.

And it still hasn't been communicated WHY this is happening, which is also crappy IMO.

Honestly, I wouldn't expect the seating arrangements to be given by next week. This relates to the business side of venue operations and dealing with the ticketing services the venues utilize. This is why it was stated there will be a delay in the delivery of the new venue tickets, and also SEATING LOCATIONS.

Look, the management is doing the best they can to make sure and guarantee those who did pay for those seats are getting a seat that is priced similarly. Since it is a new venue, those seats are likely priced differently, based on however they calculate the ticket prices. This also has to take into account Ticketmaster's Platinum pricing as well.

Also, when I clicked the ticket link for the show on the DreamSonic website, it takes me to Ticketmaster which lists an entirely new ticket sales page that the public will be able to buy tickets starting this Friday, there's also pre-sales as well. Maybe then will you receive information on your new seating location. Even if someone got the refund now, you still wouldn't be able to buy new seats until Friday.

So all you can do right now is just be patient.

Nope, there are pre-sales starting Thursday (I originally included tomorrow/Wednesday, my mistake).  So people will definitely be able to buy potentially desirable seats before those of us who already bought seats will know if we want to try for somewhere else.

This is a clusterfuck that cannot be denied.

[zappafrank2112]

So exercise your right to a refund.

That is an absurdly short amount of time to demand someone make a choice about a pretty big change.

Especially if they haven't sorted out the seating reassignments by then, either, and you're gambling on given a new seat to your satisfaction.  Most people are very particular about where they chose their seats.  I hate floor seats, and only took floor originally at the ball park b/c thee stands were way the eff away from the stage. more than they would be in an arena.  I was happy with the my OG floor seats, I might not be with the news ones, and might opt to refund them and buy in the stands now since they're more traditional.  But I can't do that if they don't have the new seat assignments done in time.

And it still hasn't been communicated WHY this is happening, which is also crappy IMO.

Honestly, I wouldn't expect the seating arrangements to be given by next week. This relates to the business side of venue operations and dealing with the ticketing services the venues utilize. This is why it was stated there will be a delay in the delivery of the new venue tickets, and also SEATING LOCATIONS.

Look, the management is doing the best they can to make sure and guarantee those who did pay for those seats are getting a seat that is priced similarly. Since it is a new venue, those seats are likely priced differently, based on however they calculate the ticket prices. This also has to take into account Ticketmaster's Platinum pricing as well.

Also, when I clicked the ticket link for the show on the DreamSonic website, it takes me to Ticketmaster which lists an entirely new ticket sales page that the public will be able to buy tickets starting this Friday, there's also pre-sales as well. Maybe then will you receive information on your new seating location. Even if someone got the refund now, you still wouldn't be able to buy new seats until Friday.

So all you can do right now is just be patient.

Nope, there are pre-sales for tomorrow and Thursday.  So people will definitely be able to buy potentially desirable seats before those of us who already bought seats will know if we want to try for somewhere else.

This is a clusterfuck that cannot be denied.

Also, people bought a front row ticket for a particular price.  Management does not get to decide "oh, you bought this ticket solely because of this price.  Well, that priced ticket is now up in the stands, so to the stands you go!"

No, the ticket was bought as a combo of price and location.  If it's possible to honor location but not price, well then tough shit, the business eats the cost difference.

[El Barto]

So exercise your right to a refund.

That is an absurdly short amount of time to demand someone make a choice about a pretty big change.

Especially if they haven't sorted out the seating reassignments by then, either, and you're gambling on given a new seat to your satisfaction.  Most people are very particular about where they chose their seats.  I hate floor seats, and only took floor originally at the ball park b/c thee stands were way the eff away from the stage. more than they would be in an arena.  I was happy with the my OG floor seats, I might not be with the news ones, and might opt to refund them and buy in the stands now since they're more traditional.  But I can't do that if they don't have the new seat assignments done in time.

And it still hasn't been communicated WHY this is happening, which is also crappy IMO.

Honestly, I wouldn't expect the seating arrangements to be given by next week. This relates to the business side of venue operations and dealing with the ticketing services the venues utilize. This is why it was stated there will be a delay in the delivery of the new venue tickets, and also SEATING LOCATIONS.

Look, the management is doing the best they can to make sure and guarantee those who did pay for those seats are getting a seat that is priced similarly. Since it is a new venue, those seats are likely priced differently, based on however they calculate the ticket prices. This also has to take into account Ticketmaster's Platinum pricing as well.

Also, when I clicked the ticket link for the show on the DreamSonic website, it takes me to Ticketmaster which lists an entirely new ticket sales page that the public will be able to buy tickets starting this Friday, there's also pre-sales as well. Maybe then will you receive information on your new seating location. Even if someone got the refund now, you still wouldn't be able to buy new seats until Friday.

So all you can do right now is just be patient.

Nope, there are pre-sales for tomorrow and Thursday.  So people will definitely be able to buy potentially desirable seats before those of us who already bought seats will know if we want to try for somewhere else.

This is a clusterfuck that cannot be denied.

I suppose that's possible, but my money is that they've already removed the tickets that were sold for the original venue. If they do try to pull something like that, unlikely IMO, cancel your tickets on general principle.

[zappafrank2112]

So exercise your right to a refund.

That is an absurdly short amount of time to demand someone make a choice about a pretty big change.

Especially if they haven't sorted out the seating reassignments by then, either, and you're gambling on given a new seat to your satisfaction.  Most people are very particular about where they chose their seats.  I hate floor seats, and only took floor originally at the ball park b/c thee stands were way the eff away from the stage. more than they would be in an arena.  I was happy with the my OG floor seats, I might not be with the news ones, and might opt to refund them and buy in the stands now since they're more traditional.  But I can't do that if they don't have the new seat assignments done in time.

And it still hasn't been communicated WHY this is happening, which is also crappy IMO.

Honestly, I wouldn't expect the seating arrangements to be given by next week. This relates to the business side of venue operations and dealing with the ticketing services the venues utilize. This is why it was stated there will be a delay in the delivery of the new venue tickets, and also SEATING LOCATIONS.

Look, the management is doing the best they can to make sure and guarantee those who did pay for those seats are getting a seat that is priced similarly. Since it is a new venue, those seats are likely priced differently, based on however they calculate the ticket prices. This also has to take into account Ticketmaster's Platinum pricing as well.

Also, when I clicked the ticket link for the show on the DreamSonic website, it takes me to Ticketmaster which lists an entirely new ticket sales page that the public will be able to buy tickets starting this Friday, there's also pre-sales as well. Maybe then will you receive information on your new seating location. Even if someone got the refund now, you still wouldn't be able to buy new seats until Friday.

So all you can do right now is just be patient.

Nope, there are pre-sales for tomorrow and Thursday.  So people will definitely be able to buy potentially desirable seats before those of us who already bought seats will know if we want to try for somewhere else.

This is a clusterfuck that cannot be denied.

I suppose that's possible, but my money is that they've already removed the tickets that were sold for the original venue. If they do try to pull something like that, unlikely IMO, cancel your tickets on general principle.

I agree that they might already have decided what the reassignment looks like and removed those seats from sale.  The issue is that we do not know what our reassignments looks like.  We might get them next week and decide they don't work for us, but by that time people might have already bought seats we otherwise would have snagged, leaving us to decide which is the lesser of two evils, so to speak (newly reassigned seats we're not thrilled with, vs. "open" seats that were available at the new onsale that we're also not thrilled with).

In full transparency as to why *I'm* riled up: I'm an extremely short dude, so I pick my seats *extremely* carefully, lol.

[Ben_Jamin]

So exercise your right to a refund.

That is an absurdly short amount of time to demand someone make a choice about a pretty big change.

Especially if they haven't sorted out the seating reassignments by then, either, and you're gambling on given a new seat to your satisfaction.  Most people are very particular about where they chose their seats.  I hate floor seats, and only took floor originally at the ball park b/c thee stands were way the eff away from the stage. more than they would be in an arena.  I was happy with the my OG floor seats, I might not be with the news ones, and might opt to refund them and buy in the stands now since they're more traditional.  But I can't do that if they don't have the new seat assignments done in time.

And it still hasn't been communicated WHY this is happening, which is also crappy IMO.

Honestly, I wouldn't expect the seating arrangements to be given by next week. This relates to the business side of venue operations and dealing with the ticketing services the venues utilize. This is why it was stated there will be a delay in the delivery of the new venue tickets, and also SEATING LOCATIONS.

Look, the management is doing the best they can to make sure and guarantee those who did pay for those seats are getting a seat that is priced similarly. Since it is a new venue, those seats are likely priced differently, based on however they calculate the ticket prices. This also has to take into account Ticketmaster's Platinum pricing as well.

Also, when I clicked the ticket link for the show on the DreamSonic website, it takes me to Ticketmaster which lists an entirely new ticket sales page that the public will be able to buy tickets starting this Friday, there's also pre-sales as well. Maybe then will you receive information on your new seating location. Even if someone got the refund now, you still wouldn't be able to buy new seats until Friday.

So all you can do right now is just be patient.

Nope, there are pre-sales for tomorrow and Thursday.  So people will definitely be able to buy potentially desirable seats before those of us who already bought seats will know if we want to try for somewhere else.

This is a clusterfuck that cannot be denied.

Of course it's a clusterfuck and it's not just the fans who are frustrated. I'd be very frustrated if I had to now suddenly make stressful decisions on the fly, knowing full well I am dealing with people who are upset.

This is the seating chart of the new venue...

https://www.1stsummitarena.com/seating/

Depending on how many seats were sold and how these seats were/are priced, the venue will likely have these seats already marked as "sold". If you do not request a refund by monday, those "sold" seats will be officially considered sold. Once you request a refund, they'll mark yours off and then relist it for sale.

[Ben_Jamin]

So exercise your right to a refund.

That is an absurdly short amount of time to demand someone make a choice about a pretty big change.

Especially if they haven't sorted out the seating reassignments by then, either, and you're gambling on given a new seat to your satisfaction.  Most people are very particular about where they chose their seats.  I hate floor seats, and only took floor originally at the ball park b/c thee stands were way the eff away from the stage. more than they would be in an arena.  I was happy with the my OG floor seats, I might not be with the news ones, and might opt to refund them and buy in the stands now since they're more traditional.  But I can't do that if they don't have the new seat assignments done in time.

And it still hasn't been communicated WHY this is happening, which is also crappy IMO.

Honestly, I wouldn't expect the seating arrangements to be given by next week. This relates to the business side of venue operations and dealing with the ticketing services the venues utilize. This is why it was stated there will be a delay in the delivery of the new venue tickets, and also SEATING LOCATIONS.

Look, the management is doing the best they can to make sure and guarantee those who did pay for those seats are getting a seat that is priced similarly. Since it is a new venue, those seats are likely priced differently, based on however they calculate the ticket prices. This also has to take into account Ticketmaster's Platinum pricing as well.

Also, when I clicked the ticket link for the show on the DreamSonic website, it takes me to Ticketmaster which lists an entirely new ticket sales page that the public will be able to buy tickets starting this Friday, there's also pre-sales as well. Maybe then will you receive information on your new seating location. Even if someone got the refund now, you still wouldn't be able to buy new seats until Friday.

So all you can do right now is just be patient.

Nope, there are pre-sales for tomorrow and Thursday.  So people will definitely be able to buy potentially desirable seats before those of us who already bought seats will know if we want to try for somewhere else.

This is a clusterfuck that cannot be denied.

I suppose that's possible, but my money is that they've already removed the tickets that were sold for the original venue. If they do try to pull something like that, unlikely IMO, cancel your tickets on general principle.

I agree that they might already have decided what the reassignment looks like and removed those seats from sale.  The issue is that we do not know what our reassignments looks like.  We might get them next week and decide they don't work for us, but by that time people might have already bought seats we otherwise would have snagged, leaving us to decide which is the lesser of two evils, so to speak (newly reassigned seats we're not thrilled with, vs. "open" seats that were available at the new onsale that we're also not thrilled with).

In full transparency as to why *I'm* riled up: I'm an extremely short dude, so I pick my seats *extremely* carefully, lol.

I really wish I could see the Wild Things Park seating chart. If it's similar to the floor arrangement that 1st Summit Arena has, there shouldn't be much to worry about seating placement.

I am a short man as well and can relate when seeing shows. Even though, I still attend GA shows and here is where I am more concerned about not seeing the band more so than seated venues. Although, one seated venue here wasn't great to see in the front row, as the stage was high and me seating meant I wouldn't be able to see MP, so I had to stand, and was the only one standing. 

[zappafrank2112]

Passcode for the new Johnstown onsale happening at 10 AM EST (Ticketmaster)

1SADT23

And remember that they've said that they've set aside comparable tickets to be given to those of us who already had seats, so presumably a lot of seats will already be unavailable at onsale since they're being held for reassignment.

[El Barto]

Passcode for the new Johnstown onsale happening at 10 AM EST (Ticketmaster)

1SADT23

And remember that they've said that they've set aside comparable tickets to be given to those of us who already had seats, so presumably a lot of seats will already be unavailable at onsale since they're being held for reassignment.

$175+TTL? Seriously, not a chance in hell. Day of the show a seat in front of row F will probably go for $40 all in, and the seller will be happy to get it.   

[zappafrank2112]

$175+TTL? Seriously, not a chance in hell. Day of the show a seat in front of row F will probably go for $40 all in, and the seller will be happy to get it.   

Yeah, nothing about any of this makes sense.