Not really exasperated by this because it wasn't anyone's fault really, more just an odd experience that happened to me today.
Went to pick up some things from the grocery store (Kroger, not some mom and pop chain) to get through the weekend. I knew that there was weather coming through, but didn't think it was anything serious. Anyway, I kind of dragged my feet getting there, and just as I'm about to head home I hear rain on the roof and realize I missed my window to get out before the rain. So I start kind of slowly walking through the store since I didn't want to leave right then with it pouring down rain. A few minutes later, the power goes out, then quickly comes back on. "Man, I guess I better get home" I think, and then a few seconds later, out they go again. Pitch black because I'm in the back of the store away from any windows. I hear someone talking about the generator, and I figure the lights will come back any minute once that kicks in. I basically stayed right where I was, since I had my phone for light and that was about it. Try to text my wife that the power is out, and I have zero service. Try to call, same deal. Turns out we had gotten slammed by a major thunderstorm and half the town is out of power. Eventually someone tells me they are trying to get all the customers to the front of the store. People are just milling about, it's very quite because I guess we're all antisocial and on our phones. Lots of people are kind of near the checkout, and I decide I might as well get in line and hope for the best.
Time goes by and nobody from the store is saying anything. No generator is coming on, and I finally overhear a manager on the phone saying he's got no power and the generator is out too. Rather than make any sort of announcement, they just keep saying people can leave if they want, or they can wait. So I waited maybe 45 minutes to an hour, because I've got a cart full of stuff and don't want to have to come back later. As time goes on I notice that most people had left (it was dark and not easy to see - I found it odd that there were no emergency lights of any sort). Finally I go over to the deli area where there are some seats to get off my feet, and the deli staff are all like "yeah, this isn't getting fixed today." So I finally decided to leave, sans groceries.
Stuff happens, and as it turns out this was the worst thing that happened to me because of the storm. There were trees down all over my neighborhood, but our house was relatively unscathed, so I really have nothing to complain about. Still, it seemed like there was no real protocol at the store in terms of telling customers what to do or expect, or how long things might take. Just seemed oddly handled.