Girlfriend is a germaphobe, and has severe anxiety issues, made extremely worse with what's going on in the world. She wants us both wearing essentially house shoes while walking in the house. No Prob. I hate slippers (and we are now in a heatwave... I don't wanna wear warm fuzzy slippers when it's 95F
, so she decided as an early birthday gift, to order me (and her) some sandals from Crocs. Crocs get a lot of shit, but their flip flops are comfy as hell. I highly recommend.
So last night she goes to order them off the website. Gets an error notice. They authorize the charge on her card, and then cancel it a few minutes later. Tried it 2 more times, different cards, and nothing. Just an error message saying call customer service and give them this code.
So she calls. Speaks with someone, who when we tried to give her the code, said "I cant do anything with that error code so don't bother. Just try again on a different device or different browser". Totally being a bitch.
Okay, so today she tries again, on her computer. Same issue. 3 more times, different discount codes (and no codes at all... but 15-40 percent off is awesome and was worth a try.) Still no dice. I try on my device, on a new account, on my laptop, with my card. No Dice. Called Cust Service, but they closed early apparently....
It's like... come on... We are trying to give you guys money. Which you should really appreciate, since you're giving thousands of pairs away to healthcare workers. Thought it would be nice to support a company that are doing a lot for people right now, but instead we just get shitty cust service and left in the dark.
Probably just going to order some cheapos on Amazon.
(I did tweet at them, giving the error code. Honestly if it's a situation where they are just overloaded, just say something... )