So today, after sending an e-mail asking how I'd get the ball rolling on a refund, and then after getting an e-mail saying that my box set has shipped, I got an e-mail indicating that they refunded my card the full amount.
Now, mind you, I never actually said, "yes, please refund me," b/c I'd decided (yes, after all my blustering) that I wanted to at least have the box set in hand before making a final decision, so I find it curious that they went ahead and processed the refund without my explicit say-so. Asking how to get the ball rolling really isn't the same as saying, "yes, please get the ball rolling." But at the same time, they made my decision for me.
There was no indication in the refund e-mail whether they'd actually canceled my order in terms of shipping. Looking at my account now, it says "refunded" and order closed, even though it still says "shipped" in the relevant places on the ledger. So we'll see, I guess. I wouldn't be surprised if one hand doesn't know what the other is doing, and I still receive the box set, at which point I'll contact them appropriately.
Yeah, the set looks nice in the vids I've seen, but like I've said, there's too much repetition from the booklet and then the tour program for me to justify paying all that money for the NOMAC, nice though it might be. Even when I ordered the set, it was sort of a "OK, just do it, else you won't" moment, thinking "sure, why the hell not?" But the whole hassle has just dampened my enthusiasm for it to the point where I feel I'd be like "Oh, the NOMAC, cool" which really shouldn't be the state of mind behind dropping over $150.
Unless the box set comes to me b/c of no cross communication b/w RR departments, that's it. I imagine the set will still be available for a while, and might even drop in price. Plus I'm guessing there are now more available due to refunds; I'd love to know what the number refunded has been.
Anyway, hopefully everyone else gets theirs with no issues. Wouldn't be surprised if that's not the case, sad to say.