What's interesting to me is that even though TLOU2 has pre-built characters, gives no dialogue options, and tells one very specific story, it actually made me feel more apart of the story and the world than a lot of games with customizable characters, dialog options, and branching stories. I think that it does this with emotions - It wants you to feel the same rage, and eventually the same despair, as who you control. When Ellie is torturing someone and you have to press square each time, it wants you to feel some sense of decision-making, just like Ellie is feeling in that moment. Naughty Dog tried to do something really innovative with character perspective, and it totally hit the mark for me.