By the way, the AXS ticket site works a bit differently than Ticketmaster (or any other outlet, for that matter). A few minutes before the onsale time, it'll kick you into a virtual waiting room. Rather than hitting refresh every 10 seconds, as per TM SOP, you just wait until they decide it's your turn and then the purchase screen will automatically load. I have no idea how the back end works, so I don't know if it's first come/first serve from the waiting room, or if it's random. Based on previous experience, my theory is that it's random, though. I also don't know how many people at once are allowed to the purchase screen.
What I do know is that we've gotten hosed both times we had to deal with the silly thing. Strangely, Ticketmaster is actually the best of the ticketing options right now. Go figure.