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Author Topic: 2012-07-21 - Caesar's - Atlantic City, NJ (formerly Chester, PA)  (Read 44563 times)

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Offline PlaysLikeMyung

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Re: 2012-07-21 - Harrah’s Chester Downs - Chester, PA
« Reply #105 on: July 01, 2012, 03:43:53 PM »
If you read what I posted you'd see that exchanges are being handled by Caesars, not harrahs
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Offline FrostbiteZ

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Re: 2012-07-21 - Harrah’s Chester Downs - Chester, PA
« Reply #106 on: July 02, 2012, 03:27:45 AM »
Quote from: PlaysLikeMyung on July 01, 2012, 03:43:53 PM
If you read what I posted you'd see that exchanges are being handled by Caesars, not harrahs
The TM supporter I first talked to referred me to Harrah's + plus gave me the number to Harrah's.

After I got an answer from Harrah's/Caesars. I then wrote back to TM and got this answer in return
Quote
Sorry for the inconvenience!

Since the venue has changed to Caesars Atlantic City we need to assist you with either a refund or an exchange for seats at Caesars Atlantic City. The ticket that you have are no being valid for the new venue. We will offer you the comparable seats at Caesars Atlantic City.

I later got this repley from TM
Quote
Thanks for your response.

The tickets to DREAM THEATER at CAESARS ATLANTIC CITY aren’t on sale yet.

At this time we can cancel your order #15-43859/PHI and issue a full refund for the cancelled event at Harrah's Philadelphia Casino & Racetrack. It usually takes 3-10 days to receive the refund back to your card.

Once the tickets are available to purchase for DREAM THEATER at CAESARS ATLANTIC CITY you can contact us and we can help you purchase comparable seats.

We’re extra careful with our fans’ transactions, which is why we need to confirm a couple things before we issue a refund for order #15-43859/PHI!

The important thing for me is that I can get a comparable seat. The change of venue doesn't really matter to me, although my hotel expenses just got a bit higher
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Offline DTFan0789

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Re: 2012-07-21 - Harrah’s Chester Downs - Chester, PA
« Reply #107 on: July 02, 2012, 10:25:49 AM »
STILL no official announcement from the band or VIP Nation?! This is getting ridiculous. People spent their hard earned money to go to this show, and they quietly change the venue overnight make NO announcement about it??? I guarantee you there are still many people who bought tickets for the Chester show and have no idea about the venue change.

This whole clusterfuck doesn't make any sense to me. There are MANY other venues in the Philly area where they could have held this. The Keswick Theater, The Tower Theater, The Merriam Theater.... But NO, let's move the whole fucking show to another STATE so people are forced to spend more money. And if ticket sales where the problem, then why do they think that they'll somehow be better in Atlantic City?
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Offline PlaysLikeMyung

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Re: 2012-07-21 - Harrah’s Chester Downs - Chester, PA
« Reply #108 on: July 02, 2012, 10:31:46 AM »
Quote from: DTFan0789 on July 02, 2012, 10:25:49 AM
STILL no official announcement from the band or VIP Nation?! This is getting ridiculous. People spent their hard earned money to go to this show, and they quietly change the venue overnight make NO announcement about it??? I guarantee you there are still many people who bought tickets for the Chester show and have no idea about the venue change.

This whole clusterfuck doesn't make any sense to me. There are MANY other venues in the Philly area where they could have held this. The Keswick Theater, The Tower Theater, The Merriam Theater.... But NO, let's move the whole fucking show to another STATE so people are forced to spend more money. And if ticket sales where the problem, then why do they think that they'll somehow be better in Atlantic City?

You know, I wondered this too when they announced the tour dates. Of all the places in Philly to go, they pick Harrah's? Hell, even the Electric Factory would be better... I'm wondering if all the other places were booked or something
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Offline Nick

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Re: 2012-07-21 - Caesar's - Atlantic City, NJ (Formerly Chester, PA)
« Reply #109 on: July 02, 2012, 10:33:11 AM »
Frankly I'm really surprised DT haven't made a peep about this.

I know I'm opening a can of worms here, but love him or hate him MP would have probably let people know this was coming and what to do about it before or as it was happening. I'm sure DT are now letting management handle this kind of thing, but that being said management is fucking up big time on this one by not being much more pro-active with info.
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Offline PlaysLikeMyung

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Re: 2012-07-21 - Caesar's - Atlantic City, NJ (Formerly Chester, PA)
« Reply #110 on: July 02, 2012, 10:36:48 AM »
I PM'd the closest person to the band I can think of and hopefully we might get at least an answer or two :/

also I'm gonna be twitterbombing JP/JR.

If you'd like to join, please include the hashtag #noDTinPhilly
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Offline DTFan0789

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Re: 2012-07-21 - Caesar's - Atlantic City, NJ (Formerly Chester, PA)
« Reply #111 on: July 02, 2012, 10:43:28 AM »
I tweeted JR yesterday. I'll have to tweet JP today. JLB is on twitter, too.
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Offline PlaysLikeMyung

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Re: 2012-07-21 - Caesar's - Atlantic City, NJ (Formerly Chester, PA)
« Reply #112 on: July 02, 2012, 10:49:37 AM »
@Jcrudess @jpetrucci @Piratecjs please give official word on venue change from PHL to AC #noDTinPhilly #DreamTheater

SPAM IT
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Offline OsMosis2259

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Re: 2012-07-21 - Caesar's - Atlantic City, NJ (Formerly Chester, PA)
« Reply #113 on: July 02, 2012, 10:58:48 AM »
Just saw this in my e-mail



Attention ticket holder!

We just learned that your upcoming event has a new venue and a new time:

Dream Theatre with Special Guest Crimson Project
Harrah’s Philadelphia Casino & Racetrack New Venue: Ceasars Atlantic City
Saturday, July 21st with doors opening at 6:30PM
New time: 7:30PM!


Your original tickets will not be valid for entry into the Ceasars Atlantic City event. New tickets with comparable seating will be waiting for you at the Ceasars Atlantic City Box Office.

What do you need to do?

To get your new tickets, you must present your original Harrah’s Philadelphia Casino & Racetrack tickets at the Ceasars Atlantic City Box Office. Ceasars Atlantic City indoor arena box office is located at in front of the Circus Maximus Theater located at Caesars Atlantic City 2100 Pacific Avenue in Atlantic City, NJ 08401. You can pick them up on the day of the event starting at 4PM. You’ll need the following items to claim your tickets; please don’t leave home without them!

• Your picture ID
• Your Ticketmaster order number.
• The credit card used to purchase the tickets

Need a refund? We'll refund your order, including fees (except UPS and InStore Pick Up, if applicable).


Refunds
• If your method of delivery was TicketFast, Paperless, or Will Call tickets, just reply to this email by July 19th by 5PM include the last four digits of the credit card used for purchase, the order number, and the name on the account, and we'll take care of it for you!


• If you got your tickets by mail or UPS, please mail them to the following address along with the name and address on the account, Ticketmaster order number, and daytime telephone number:

Ticketmaster
Attention:  Fan Support
Dream Theatre /PHI Refund
1000 Corporate Landing
Charleston, WV 25311

Please make sure we receive your tickets by July 19th by 5PM. We will refund your order immediately, but please note that it can take about 7 – 10 business days to post to your account.

Questions? Just hit reply and ask us or visit Ticketmaster.com!

Thanks for being a fan!

Ticketmaster Fan Support
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Offline PlaysLikeMyung

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Re: 2012-07-21 - Caesar's - Atlantic City, NJ (Formerly Chester, PA)
« Reply #114 on: July 02, 2012, 11:01:36 AM »
Good. Although what they mean by 'comparable' remains to be seen...
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Offline OsMosis2259

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Re: 2012-07-21 - Caesar's - Atlantic City, NJ (Formerly Chester, PA)
« Reply #115 on: July 02, 2012, 11:40:53 AM »
Quote from: PlaysLikeMyung on July 02, 2012, 11:01:36 AM
Good. Although what they mean by 'comparable' remains to be seen...

Very true. Makes things easier for me actually because Ill be in AC the night before lol.
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Offline DTFan0789

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Re: 2012-07-21 - Caesar's - Atlantic City, NJ (Formerly Chester, PA)
« Reply #116 on: July 02, 2012, 12:12:27 PM »
I purchased my ticket though VIP Nation and I've yet to receive any notifications from them. I think I'll call them right now. This whole thing is such utter horse shit.

EDIT: Just got off the phone with VIP Nation. Apparently they're waiting on information from the band's management before they sound out an email with instructions. Isn't this something that DT should have gotten on, um, like, RIGHT AWAY???
« Last Edit: July 02, 2012, 12:19:04 PM by DTFan0789 »
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Offline OsMosis2259

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Re: 2012-07-21 - Caesar's - Atlantic City, NJ (Formerly Chester, PA)
« Reply #117 on: July 02, 2012, 01:28:28 PM »
Quote from: DTFan0789 on July 02, 2012, 12:12:27 PM
I purchased my ticket though VIP Nation and I've yet to receive any notifications from them. I think I'll call them right now. This whole thing is such utter horse shit.

EDIT: Just got off the phone with VIP Nation. Apparently they're waiting on information from the band's management before they sound out an email with instructions. Isn't this something that DT should have gotten on, um, like, RIGHT AWAY???

Yeah they def. should have.

I'm sure it will most likely be the same deal as the ticketmaster.
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Offline Rkeister

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Re: 2012-07-21 - Caesar's - Atlantic City, NJ (Formerly Chester, PA)
« Reply #118 on: July 02, 2012, 04:46:25 PM »
i emailed VIPnation this morning expressing my concern and got no response. However, After work I went online and my order was changed to Atlantic City. That was nice, it would've been a great idea to contact me though. I called and confirmed everything was ok.
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Offline OsMosis2259

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Re: 2012-07-21 - Caesar's - Atlantic City, NJ (Formerly Chester, PA)
« Reply #119 on: July 02, 2012, 07:01:15 PM »
Its weird that they didn't have this concert at Merriam Theater or the Tower Theater. Its usually a sellout crowd there but AC should be cool
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Offline DTFan0789

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Re: 2012-07-21 - Caesar's - Atlantic City, NJ (Formerly Chester, PA)
« Reply #120 on: July 02, 2012, 07:10:38 PM »
Quote from: OsMosis2259 on July 02, 2012, 07:01:15 PM
Its weird that they didn't have this concert at Merriam Theater or the Tower Theater. Its usually a sellout crowd there but AC should be cool

I still think that it has something to do with Aerosmith being at the Wells Fargo on the same night. I know that one might not think that the two bands have similar markets, but Aerosmith just so happens to be one of my all-time favorite hard rock bands, and I was planning to check out their show until I found out it was on the same night as DT, so there you go.

Rkesiter, thanks for the heads up! I checked my VIP Nation account, and my ticket does indeed say Caesars.
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Offline DTFan0789

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Re: 2012-07-21 - Caesar's - Atlantic City, NJ (Formerly Chester, PA)
« Reply #121 on: July 04, 2012, 09:54:25 AM »
Excuse the double post, but wow.... STILL no official word from the band or VIP Nation about this. Does the BAND even know that the venue has changed?! This really isn't fair to all of the people who don't go on forums and aren't as locked in to social networking and the internet. I guarantee you that there are still tons of people who bought tickets for this show who have NO idea about this.
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Offline Rkeister

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Re: 2012-07-21 - Caesar's - Atlantic City, NJ (Formerly Chester, PA)
« Reply #122 on: July 04, 2012, 02:12:55 PM »
Funny because vipnation responded to my email on Monday that an official notice would be emailed out Tuesday. They lied.
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Offline OsMosis2259

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Re: 2012-07-21 - Caesar's - Atlantic City, NJ (Formerly Chester, PA)
« Reply #123 on: July 04, 2012, 06:14:46 PM »
Quote from: DTFan0789 on July 04, 2012, 09:54:25 AM
Excuse the double post, but wow.... STILL no official word from the band or VIP Nation about this. Does the BAND even know that the venue has changed?! This really isn't fair to all of the people who don't go on forums and aren't as locked in to social networking and the internet. I guarantee you that there are still tons of people who bought tickets for this show who have NO idea about this.

So much this
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Offline DTFan0789

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Re: 2012-07-21 - Caesar's - Atlantic City, NJ (Formerly Chester, PA)
« Reply #124 on: July 04, 2012, 09:33:41 PM »
The whole series of events surrounding this show is just one giant clusterfuck:

1.) Dream Theater will be closing out the second leg of their North American tour at a race track in Chester. (Um, ok....)

2.) Oh, btw, the show is ages 21 and up. So if you're younger, you're shit out of luck.

3.) Oooops, my bad, the kiddies can still come! :)

4.) Actually, we're moving this bitch to a whole other state at a different Casino. (Shhhhh, it's a secret!)

5.) ???
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Offline PlaysLikeMyung

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Re: 2012-07-21 - Caesar's - Atlantic City, NJ (Formerly Chester, PA)
« Reply #125 on: July 04, 2012, 09:41:44 PM »
You guys should have twitterbombed them with me
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Offline wkiml

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Re: 2012-07-21 - Caesar's - Atlantic City, NJ (Formerly Chester, PA)
« Reply #126 on: July 05, 2012, 09:22:43 AM »
not that I'm going to this show but I understand the issues

I have sent e-mails to both Roadrunner records and the band's management

publicity@roadrunnerrecords.com

TeresaGuy@theagencygroup.com

inquiring who should be responsible for notify the fans and why the band hasn't done so yet
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Offline OsMosis2259

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Re: 2012-07-21 - Caesar's - Atlantic City, NJ (Formerly Chester, PA)
« Reply #127 on: July 05, 2012, 10:11:24 AM »
Yeah this is getting redonkulous.

Some of us find out about these things because we are on facebook/forums etc but there are many fans that have made plans but still do not know that the venue changed.

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Offline DTFan0789

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Re: 2012-07-21 - Caesar's - Atlantic City, NJ (Formerly Chester, PA)
« Reply #128 on: July 05, 2012, 10:13:28 AM »
I want John Petrucci's phone number.
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Offline Rkeister

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Re: 2012-07-21 - Caesar's - Atlantic City, NJ (Formerly Chester, PA)
« Reply #129 on: July 05, 2012, 01:22:04 PM »
Did you guys hear, the concert was moved again. They are now opening for aerosmith.
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Offline FrostbiteZ

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Re: 2012-07-21 - Caesar's - Atlantic City, NJ (Formerly Chester, PA)
« Reply #130 on: July 05, 2012, 02:21:16 PM »
Quote from: Rkeister on July 05, 2012, 01:22:04 PM
Did you guys hear, the concert was moved again. They are now opening for aerosmith.
Not funny
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Offline RaiseTheKnife

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Re: 2012-07-21 - Caesar's - Atlantic City, NJ (Formerly Chester, PA)
« Reply #131 on: July 05, 2012, 02:54:19 PM »
Never a good sign when the notice of venue change spells the band's name wrong!!
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Offline OsMosis2259

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Re: 2012-07-21 - Caesar's - Atlantic City, NJ (Formerly Chester, PA)
« Reply #132 on: July 05, 2012, 03:13:01 PM »
Quote from: Rkeister on July 05, 2012, 01:22:04 PM
Did you guys hear, the concert was moved again. They are now opening for aerosmith.


 :lol :lol That really wasn't funny man. I actually believed you for a second
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Offline OsMosis2259

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Re: 2012-07-21 - Caesar's - Atlantic City, NJ (Formerly Chester, PA)
« Reply #133 on: July 05, 2012, 03:13:31 PM »
Quote from: RaiseTheKnife on July 05, 2012, 02:54:19 PM
Never a good sign when the notice of venue change spells the band's name wrong!!

Yeah seriously... Who is Dream Theatre?
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Offline wasteland

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Re: 2012-07-21 - Caesar's - Atlantic City, NJ (Formerly Chester, PA)
« Reply #134 on: July 05, 2012, 03:28:38 PM »
Quote from: OsMosis2259 on July 05, 2012, 03:13:31 PM
Quote from: RaiseTheKnife on July 05, 2012, 02:54:19 PM
Never a good sign when the notice of venue change spells the band's name wrong!!

Yeah seriously... Who is Dream Theatre?

They're pretty obscure, but I am pretty sure they released a self titled EP some time ago...

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Offline Setlist Scotty

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Re: 2012-07-21 - Caesar's - Atlantic City, NJ (Formerly Chester, PA)
« Reply #135 on: July 05, 2012, 05:59:38 PM »
FYI, I've been in contact with JP, the tour manager and the band's manager, and I've been told that they are working to resolve the issue.
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Offline PlaysLikeMyung

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Re: 2012-07-21 - Caesar's - Atlantic City, NJ (Formerly Chester, PA)
« Reply #136 on: July 05, 2012, 07:01:54 PM »
Quote from: Setlist Scotty on July 05, 2012, 05:59:38 PM
FYI, I've been in contact with JP, the tour manager and the band's manager, and I've been told that they are working to resolve the issue.

thanks a lot Scotty :)

This is why we <3 you
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Offline DTFan0789

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Re: 2012-07-21 - Caesar's - Atlantic City, NJ (Formerly Chester, PA)
« Reply #137 on: July 05, 2012, 07:12:55 PM »
Quote from: Setlist Scotty on July 05, 2012, 05:59:38 PM
FYI, I've been in contact with JP, the tour manager and the band's manager, and I've been told that they are working to resolve the issue.

Please do keep us updated, good sir! Any word on why this all happened in the first place?
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Offline Joep

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Re: 2012-07-21 - Caesar's - Atlantic City, NJ (Formerly Chester, PA)
« Reply #138 on: July 05, 2012, 07:45:57 PM »
So, change of venue (seasons) change of watering hole.  Where we meeting up for a couple drinks??
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Offline PlaysLikeMyung

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Re: 2012-07-21 - Caesar's - Atlantic City, NJ (Formerly Chester, PA)
« Reply #139 on: July 05, 2012, 09:14:38 PM »
Now, I've never been to an AC casino before.. but don't most of them have bars?
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