So my wife brought one home, and I've installed hundreds of mp3 players on the pc, and I just can't get this one to get recognized by my pc. It came with a cd, but all it did was install Rhapsody on my pc. I went to Sansa's website, but the drivers they have there don't seem to do anything for me. They have tech support, but they want $38 to help me figure this out. Does anyone know what I have to do to get this thing working???