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Dream Theater => Dream Theater => Topic started by: DT1976 on July 25, 2018, 01:21:06 PM

Title: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: DT1976 on July 25, 2018, 01:21:06 PM
Hi Everyone...just curious if anyone else ordered the Rob Fenn photographed Along For the Ride band autographed book that was available for purchase via a link from the DT website?   I ordered mine back in September of last year, and have tried repeatedly for updates from Rob Fenn and was just told 5 months ago there were production issues.   Curious if anyone else is still waiting for this book?   I was really looking forward to receiving it, and prefer to give people the benefit of the doubt, but it all appears to be pretty shady.   
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: bosk1 on July 25, 2018, 01:38:43 PM
I have never heard of Rob Fenn or this book, but I am checking with DT management to see what I can find out.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: DT1976 on July 25, 2018, 02:05:16 PM
Thanks so much.   I'm not seeing it currently on the DT website.   Below is a link to the Blabbermouth news regarding it when it when it was available to purchase as a pre-order.

https://www.blabbermouth.net/news/dream-theater-photo-book-in-the-works/
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: bosk1 on July 25, 2018, 02:11:59 PM
Did you actually pay for it?  Or was it basically a pre-order where they would charge you once it was ready?
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: noxon on July 25, 2018, 02:18:25 PM
I don't think this book was ever made, actually. He had an autographed print, but I never saw the book actually being made.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: DT1976 on July 25, 2018, 03:08:31 PM
I paid for it...just checked my statement.  Charge was for $117.91 (which included shipping) for the autographed version.   I emailed Rob Fenn several times since then and only had a few replies....again, the last one stating there were production issues.    It looked like it would be a great piece to have...especially autographed.  I didn't mind having to wait, but at this point, may just need to nag him for a refund.  Was curious if anyone else was in the same boat though.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: goo-goo on July 25, 2018, 03:58:01 PM
I paid for it...just checked my statement.  Charge was for $117.91 (which included shipping) for the autographed version.   I emailed Rob Fenn several times since then and only had a few replies....again, the last one stating there were production issues.    It looked like it would be a great piece to have...especially autographed.  I didn't mind having to wait, but at this point, may just need to nag him for a refund.  Was curious if anyone else was in the same boat though.

Interesting that you paid for it. I emailed or messaged Rob Fenn a few years ago about this but he basically told me that it was up to the band if they were going to put it out. Never heard that the actual pre-order went live because I would have been all over the place. I'll see if I can dig up the message or email where he said this.

Well, I found this, which this may be the charge you had in your statement and might the print you ordered. I don't think the book ever went on sale.
https://www.robfenn.com/products/dream-theater-autograph-canvas

Went through the checkout process and the total cost would have been 115.85 for UPS 2nd Day Air. There were other shipping options available and that was the closest amount I could get to your charge total.

There's also a John Petrucci canvas available:
https://www.robfenn.com/collections/autograph-canvas-prints/products/john-petrucci-autographed-canvas
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: TAC on July 25, 2018, 04:16:18 PM
That's a lot of fucking money.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: SystematicThought on July 25, 2018, 04:28:07 PM
JR's missing in the photo, yet will have his autograph
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: pg1067 on July 25, 2018, 04:39:37 PM
Thanks so much.   I'm not seeing it currently on the DT website.   Below is a link to the Blabbermouth news regarding it when it when it was available to purchase as a pre-order.

https://www.blabbermouth.net/news/dream-theater-photo-book-in-the-works/

FWIW, this article is from February 2014 (around the time the tour began).  It says that Fenn and DT are going to collaborate on a book, but it doesn't say anything about ordering or pre-orders or when it will be available or where it can be obtained.  Did you order it through the band's official web site/merch store, or did you order it from Fenn's web site?  Either way, I would assume there's contact info for the purpose of requesting a refund.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: bosk1 on July 25, 2018, 05:00:58 PM
It wasn't on the band's website.  The DT website apparently linked to Fenn's website at one point in time, and Fenn apparently had a preorder link up on his site.  In the mean time, the book was never finalized by Fenn, so it never materialized.  We are looking into the issue for this user. 
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: DreamerTV on July 25, 2018, 05:16:52 PM
nevermind
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: goo-goo on July 25, 2018, 06:17:37 PM
The second user (tsrobl1) refers to a print, not a book. The links that I posted link to the canvas prints.

Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: KISS 76 on July 26, 2018, 02:19:19 AM
I pre-ordered the book as well... I always thought that he was awaiting the band to sign the book or a page to be inserted before printing.
Pretty poor to be kept waiting this long. Plus, it was made out to be something being produced with the bands blessing.
I'd appreciate any updates as too.

So those who have visited the Dream Theater website this past weekend you have already heard that you can now pre order the Dream Theater photo book "Along For The Ride" created by yours truly! I am so excited for this release. I am offering a standard edition along with an autographed edition. With every pre order you get an 18" x 24" canvas mailed out the day of your order. Learn more at www.RobFenn.com


Order summary

   Dream Theater Photo Book Ũ 1
Autographed Edition   
$100.00
Discount (bella)
$-10.00
Subtotal
$90.00
Shipping
$79.40
Total
$169.40 USD
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: YtseJamittaja on July 26, 2018, 06:14:38 AM
What, almost $80 from shipping?!  :eek
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: KISS 76 on July 27, 2018, 03:59:35 PM
What, almost $80 from shipping?!  :eek

That was the shipping cost to Australia...
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: DT1976 on July 28, 2018, 09:59:52 PM
Hey everyone...thanks for the continued conversation...I havent been on since my first couple posts.  Kiss 76...sorry to hear the same thing happened to you.  That excerpt from the Rob Fenn webiste is dead on.   I also have the email that included the same from him after purchasing the book (promotional emails received once you buy something).   Anyway, sounds like bosk1 is looking into things.   Thanks for everyone's feedback!
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: KISS 76 on July 29, 2018, 02:25:08 AM
Hey everyone...thanks for the continued conversation...I havent been on since my first couple posts.  Kiss 76...sorry to hear the same thing happened to you.  That excerpt from the Rob Fenn webiste is dead on.   I also have the email that included the same from him after purchasing the book (promotional emails received once you buy something).   Anyway, sounds like bosk1 is looking into things.   Thanks for everyone's feedback!

The 18" x 24" canvas turned up about a week later. Since then not a peep...
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Stef1 on August 01, 2018, 05:08:42 AM
I ordered when originally listed, I received the canvas (plus having to pay additional Ģ30 import charges on a "free" item.)

I have emailed Rob Fenn  on a number of occasions and he has ignored all my messages.

It appears that anyone who has paid for the book have gone towards Rob Fenn Stalking Lzzy Hale around the world.

Really winds me up to see on his facebook how many gigs and party's he gatecrashes and then embezzles honest hard working peoples money with no guilt.
 
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Stef1 on August 01, 2018, 05:18:54 AM
This is what he listed on a news letter email dated 27th September 2017.

So those who have visited the Dream Theater website this past weekend you have already heard that you can now pre order the Dream Theater photo book "Along For The Ride" created by yours truly! I am so excited for this release. I am offering a standard edition along with an autographed edition. With every pre order you get an 18" x 24" canvas mailed out the day of your order. Learn more at www.RobFenn.com

Rob Fenn also issued a signed DT band canvas via his website and linked to by the band, which when bought gave you 50% off the DT photo book, I have asked about whether I should have been credited with a discount, and guess what, no reply.

I think fraud is the only way I can describe Mr Fenn.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: KISS 76 on August 02, 2018, 01:43:20 AM
This is what he listed on a news letter email dated 27th September 2017.

So those who have visited the Dream Theater website this past weekend you have already heard that you can now pre order the Dream Theater photo book "Along For The Ride" created by yours truly! I am so excited for this release. I am offering a standard edition along with an autographed edition. With every pre order you get an 18" x 24" canvas mailed out the day of your order. Learn more at www.RobFenn.com

Rob Fenn also issued a signed DT band canvas via his website and linked to by the band, which when bought gave you 50% off the DT photo book, I have asked about whether I should have been credited with a discount, and guess what, no reply.

I think fraud is the only way I can describe Mr Fenn.
I also ordered the signed DT band canvas. I totally forgot about the 50% discount offer. Something else he reneged on... What a crook. The band needs to put some pressure on so he makes things right.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Madman Shepherd on August 02, 2018, 10:41:37 AM
I don't know anything other than what was posted here but I don't tolerate ripoffs.  His info is easy enough to find and people like this usually do the right thing when people put a little bit of pressure on them.  I suggest putting him on blast on his facebook or even try calling him personally.  Who knows?  Maybe he's even a good guy, that got in over his head, and is living in ignorant bliss to the difficulty he put on people.  Give it a try. 
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: KISS 76 on August 14, 2018, 01:31:51 AM
I don't know anything other than what was posted here but I don't tolerate ripoffs.  His info is easy enough to find and people like this usually do the right thing when people put a little bit of pressure on them.  I suggest putting him on blast on his facebook or even try calling him personally.  Who knows?  Maybe he's even a good guy, that got in over his head, and is living in ignorant bliss to the difficulty he put on people.  Give it a try.

So I took your advice Madman. I sent this polite message last week "Hi Rob. Any updates on when your signed Dream Theater photo book is going to be ready to be sent? Thanks for your time." As expected. NO REPLY! Yet continues to post all sorts of crap about what's "going on" in his life... Going to have to put this down as a rip off, unless the band step in and ensures all those that paid in good faith receive what they paid for.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Stef1 on August 14, 2018, 04:34:50 AM
Yep, I've tried being polite, sending pleasant emails etc, but nothing.
When DT hired this guy to go on tour with them it surprised me as DT did not appear to be his "cup of tea" music wise.
Turns out that DT try to appreciate their fans, Rob Fenn is a complete self obsessed a$$ hole.    :angry:
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Stef1 on August 14, 2018, 04:42:54 AM
Here is the post from DT Facebook page

Dream Theater
14 April 2015 ·
LIMITED EDITION run of 250 autograph canvas prints that are signed and numbered by Rob Fenn, and then autographed by each member of Dream Theater! https://robfenn.com/?p=2386

Everyone who purchases the canvas before May 23rd will receive 50% off the upcoming photo book.


This is from Blabbermouth, Rob Fenn seems to have conveniently gotten rid of all references of his online media.

 Progressive metal giants DREAM THEATER are collaborating with photographer Rob Fenn on a hardcover photo book documenting the North American leg of their "Along For The Ride" tour, which kicks off March 20. Fenn will be traveling with the band all the way from Toronto, Canada's Massey Hall to Mesa, Arizona's Ikeda Theater, shooting 23 shows in all, including the special March 25 performance at the Boston Opera House which will feature an orchestra and choir from Berklee College of Music. Proceeds from the sale of the book will benefit the F*ck Cancer foundation and Dying 2 Live.

"Being able to do a book project with an iconic and influential band such as DREAM THEATER is beyond a honor," says Fenn, who's previously shot limited-edition prints featuring KILLSWITCH ENGAGE's Jesse Leach and SLIPKNOT and STONE SOUR's Corey Taylor. "Cancer affects my life daily, so to be able to give back through my work on a project like this is a true blessing."

DREAM THEATER guitarist John Petrucci says: "We were introduced to Rob's work through Mark Abramson at Roadrunner. His photos are amazing and as soon as we found out about the cause, we were all immediately on board.

"All of our lives have been affected by cancer in some way and all of us have lost loved ones to the disease. This is a great way for us to be a part of the crusade toward finding a cure, and we are looking forward to working together with Rob on the upcoming North American tour."



Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: MirrorMask on August 14, 2018, 04:45:50 AM
So he's not a newcomer... it's weird that he actually does this for other bands - Corey Taylor is not exactly an unknown dude - and yet turns MIA for Dream Theater. Something's up but he was not an unknown dude out of the blue, he actually had legitimate credentials...
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Madman Shepherd on August 14, 2018, 09:26:34 AM
I don't know anything other than what was posted here but I don't tolerate ripoffs.  His info is easy enough to find and people like this usually do the right thing when people put a little bit of pressure on them.  I suggest putting him on blast on his facebook or even try calling him personally.  Who knows?  Maybe he's even a good guy, that got in over his head, and is living in ignorant bliss to the difficulty he put on people.  Give it a try.

So I took your advice Madman. I sent this polite message last week "Hi Rob. Any updates on when your signed Dream Theater photo book is going to be ready to be sent? Thanks for your time." As expected. NO REPLY! Yet continues to post all sorts of crap about what's "going on" in his life... Going to have to put this down as a rip off, unless the band step in and ensures all those that paid in good faith receive what they paid for.

Yep, I've tried being polite, sending pleasant emails etc, but nothing.
When DT hired this guy to go on tour with them it surprised me as DT did not appear to be his "cup of tea" music wise.
Turns out that DT try to appreciate their fans, Rob Fenn is a complete self obsessed a$$ hole.    :angry:

Time to stop being so polite and call him out publicly.  Leave comments on his facebook, leave reviews for his business, etc. 
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: DT1976 on August 15, 2018, 10:52:30 PM
Just wanted to let everyone know that I emailed Rob Fenn again on 8/11.   In my email I referenced this Forum and how word is that the book was never produced, or never materialized, and that I expected a full refund in a timely fashion.  He emailed me back pretty quickly and said "I understand your frustration.  Could you tell me who told you it is never going into production?"    I responded by calling him out on the fact that he was more concerned about word of mouth on a forum vs serving his customers.   Reminded him that we've had to beg and plead for information and that doing good business means that at a minimum there should be updates on his website regarding delays or any such issues.    He did respond, agreeing with my statement and indicated a refund would be given by next Tuesday.   If it happens, great.  Hopefully he has started to respond to everyone else's emails as well.   I'm still of the mind though that it all feels too shady to just scrap it up to a misunderstanding....especially when others have had similar experiences.... Let other bands do what they want, but hopefully Dream Theater cuts ties completely.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: bosk1 on August 16, 2018, 08:01:53 AM
Here is the official word from DT management:  The book is not going forward, and Mr. Fenn should be issuing refunds to anyone who prepaid.  If he is not honoring that, please let me know.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Stef1 on August 17, 2018, 05:04:39 AM
Thanks Bosk 1 for providing this confirmation.
As I have said previous Mr Fenn could take a leaf out of DT's communication with their fans.
I emailed Mr Fenn yesterday asking for a refund, as yet no reply, but will keep you informed, once again thanks for the help.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: KISS 76 on August 17, 2018, 04:24:56 PM
Here is the official word from DT management:  The book is not going forward, and Mr. Fenn should be issuing refunds to anyone who prepaid.  If he is not honoring that, please let me know.

Thanks Bosk1. I'm disappointed as I wanted the book but I don't appreciate being ripped off even more. I've emailed him requesting a refund. We'll see what his response will be. Hopefully he'll do the decent thing & issue a refund to everyone.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: KISS 76 on August 23, 2018, 01:38:55 AM
So as I kind of expected. No reply to my email & no refund. The contempt this guy has for us is beyond my imagination. I guess he thinks that if he says nothing then he dosen't need to refund everyone? Hopefully the band or management can put some pressure on him to make good? A sad state of affairs.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Stef1 on August 23, 2018, 04:59:02 AM
No reply to my emails either, but, did I expect anything more?
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Madman Shepherd on August 23, 2018, 04:34:59 PM
Time to start making phone calls. 
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Mebert78 on August 24, 2018, 10:30:02 AM
Hey, guys.  I did some research and noticed that Rob Fenn is also the founder of NDR Records in Utah.  NDR Records is apparently based out of a barber shop/coffee shop/record shop in Payson, UT called Cut & Scratch (Link: https://www.facebook.com/cutscratch/).  Their phone number is 801-658-5577.  Best of luck!
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: KISS 76 on August 24, 2018, 04:47:24 PM
Hey, guys.  I did some research and noticed that Rob Fenn is also the founder of NDR Records in Utah.  NDR Records is apparently based out of a barber shop/coffee shop/record shop in Payson, UT called Cut & Scratch (Link: https://www.facebook.com/cutscratch/).  Their phone number is 801-658-5577.  Best of luck!

Thanks for that. I don't think that phone calls are going to solve the issue at this point. Unless they come from DT or their management.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Madman Shepherd on August 24, 2018, 05:01:50 PM
Hey, guys.  I did some research and noticed that Rob Fenn is also the founder of NDR Records in Utah.  NDR Records is apparently based out of a barber shop/coffee shop/record shop in Payson, UT called Cut & Scratch (Link: https://www.facebook.com/cutscratch/).  Their phone number is 801-658-5577.  Best of luck!

Thanks for that. I don't think that phone calls are going to solve the issue at this point. Unless they come from DT or their management.

You'd be surprised.  I'm pretty sure not doing anything won't get your money back. 
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: TAC on August 26, 2018, 12:56:17 PM
I'd have my lawyer call.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Stef1 on September 18, 2018, 02:31:50 AM
Has anyone had any luck in getting a reply out of this guy yet?
I have had nothing.
I live in England so phoning him is out of the question and I don't do social media.
I have recently been diagnosed as having Parkinson's Disease so will probably be thrown on the scrap heap and my ability to provide for my family will be gone, so this money, for me, has taken a significant meaning as I'm trying to plan for a bleak future so Ģ100 to me right now is a lot of cash.
Please let me know if anyone has had success in getting their cash back.
Thanks
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Bertielee on September 18, 2018, 04:44:24 AM
Has anyone had any luck in getting a reply out of this guy yet?
I have had nothing.
I live in England so phoning him is out of the question and I don't do social media.
I have recently been diagnosed as having Parkinson's Disease so will probably be thrown on the scrap heap and my ability to provide for my family will be gone, so this money, for me, has taken a significant meaning as I'm trying to plan for a bleak future so Ģ100 to me right now is a lot of cash.
Please let me know if anyone has had success in getting their cash back.
Thanks

I'm not concerned in that affair with the book but I'm really sorry for you Stef1. My father had Parkinson disease as well and I know how hard it can hit. And yes, obviously, 100 pounds is a lot of money.

B.Lee
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Stef1 on September 18, 2018, 07:51:19 AM
Has anyone had any luck in getting a reply out of this guy yet?
I have had nothing.
I live in England so phoning him is out of the question and I don't do social media.
I have recently been diagnosed as having Parkinson's Disease so will probably be thrown on the scrap heap and my ability to provide for my family will be gone, so this money, for me, has taken a significant meaning as I'm trying to plan for a bleak future so Ģ100 to me right now is a lot of cash.
Please let me know if anyone has had success in getting their cash back.
Thanks

I'm not concerned in that affair with the book but I'm really sorry for you Stef1. My father had Parkinson disease as well and I know how hard it can hit. And yes, obviously, 100 pounds is a lot of money.

B.Lee

Thanks for your support.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Max Kuehnau on September 18, 2018, 08:25:52 AM
After reading some of your responses, I have to say that I'm relieved that I didn't order it (although I thought about it at some point)
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Mebert78 on September 19, 2018, 09:49:38 AM
I'm not one of the people seeking a refund, but I feel terrible for those of you who haven't gotten your money back yet.  I'm thinking perhaps the band themselves need to step in now and take this guy to court, or at least have their lawyers send this guy a threatening letter.  Enough is enough.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: The Walrus on September 19, 2018, 10:34:49 AM
I'm not one of the people seeking a refund, but I feel terrible for those of you who haven't gotten your money back yet.  I'm thinking perhaps the band themselves need to step in now and take this guy to court, or at least have their lawyers send this guy a threatening letter.  Enough is enough.

Agreed, this is some bullshit.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Madman Shepherd on September 19, 2018, 09:30:22 PM
I never ordered the book but I'm going to start calling this guy myself.  I've got no patience for ripoffs
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: KISS 76 on September 21, 2018, 05:42:35 PM
Has anyone had any luck in getting a reply out of this guy yet?
I have had nothing.
I live in England so phoning him is out of the question and I don't do social media.
I have recently been diagnosed as having Parkinson's Disease so will probably be thrown on the scrap heap and my ability to provide for my family will be gone, so this money, for me, has taken a significant meaning as I'm trying to plan for a bleak future so Ģ100 to me right now is a lot of cash.
Please let me know if anyone has had success in getting their cash back.
Thanks

Sorry to hear about your situation Stef1. Keep positive, medical advances are made every day. I too have not yet heard a peep from the con artist even though he finds time to update everything else on his Facebook page. Hopefully he develops a conscience and does the right thing by those who had enough faith to support his DT project. 
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: DT1976 on September 27, 2018, 12:09:10 PM
Just wanted to give everyone an update.   I called Cut&Scratch 3 weeks ago and Ron Fenn himself answered the call.  I let him know that I was calling seeking the refund for the book.   He said he would issue the refund unless I was open to receiving the two signed dream theater related canvas prints for sale on his website (1 just JP, 1 with whole band signature).   I responded back to him via email, after viewing the pieces, that I appreciated his efforts in making things right and would very much like both canvas prints rather than the refund.   3 weeks have gone by without anything being received.   I emailed him again a couple days ago and have not heard back.  Par for the course.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Stef1 on September 27, 2018, 12:19:17 PM
Just wanted to give everyone an update.   I called Cut&Scratch 3 weeks ago and Ron Fenn himself answered the call.  I let him know that I was calling seeking the refund for the book.   He said he would issue the refund unless I was open to receiving the two signed dream theater related canvas prints for sale on his website (1 just JP, 1 with whole band signature).   I responded back to him via email, after viewing the pieces, that I appreciated his efforts in making things right and would very much like both canvas prints rather than the refund.   3 weeks have gone by without anything being received.   I emailed him again a couple days ago and have not heard back.  Par for the course.
Does not surprise me at all.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: bosk1 on October 12, 2018, 04:48:00 PM
According to this thread, there are three of you that have gotten similar treatment.  So I can only wonder how many others there are out there. 
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: MoraWintersoul on October 15, 2018, 06:25:20 AM
Wow, that's low as hell. I clicked on this thread because the name was familiar, I searched my memory and the guy took some photos of DT members I really liked. Shame he had to do this to people.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Mebert78 on October 15, 2018, 10:19:19 AM
It's a little surprising to me that the band apparently hasn't gotten involved yet in rectifying this issue and the fans have been left to fend for themselves.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: bosk1 on October 15, 2018, 10:39:15 AM
Don't assume they aren't doing anything.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: MinistroRaven on October 15, 2018, 11:09:00 AM
It's a little surprising to me that the band apparently hasn't gotten involved yet in rectifying this issue and the fans have been left to fend for themselves.

The band management has been working on this

Edit: oh what bosk1 said.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Stef1 on October 17, 2018, 04:42:53 AM
I received the following email from Rob Fenn Inc on Saturday,

"RE: Dream Theater Photo Book
Unfortunately at this time the Dream Theater photo book will not be produced. I am sorry for the delay on this matter. I am offering a refund of the book, a store credit, or I can send you 2 autographed 18" x 24" Dream Theater prints in place of the book. One print is signed by the entire band, the other print is signed by John Petrucci. Please let me know how you would like to proceed.

Once again my apologies for any inconvenience with this.

All the best,

Rob"

I sent a message straight back asking for a full refund but as yet have heard nothing further.
Thanks to all that have been involved in this matter, Bosk, the band and Madman Shppherd who contacted me direct about the matter, you are all wonderful people.
I will keep you notified of any further progress with this.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: bosk1 on October 17, 2018, 08:08:03 AM
Thanks for posting it.  I can tell you that band management has been active behind the scenes to force the issue.  But they would not have even known of the problem if you hadn't posted it here.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Madman Shepherd on October 17, 2018, 10:24:05 AM
No problem Stef. Best of luck with all your health challenges and in general.

Glad this is getting resolved.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: DT1976 on October 25, 2018, 03:19:21 PM
Hey everyone...been incredibly busy lately but wanted to let everyone know that I have received the autographed prints that Rob Fenn offered in lieu of the book refund.  Thanks for everyone's feedback and assistance!   Hopefully everyone else is on their way to resolution.   
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: bosk1 on October 25, 2018, 04:13:36 PM
:tup
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Stef1 on October 27, 2018, 11:19:13 AM
I'm still awaiting contact after I requested a refund.  :sad:
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Tick on November 01, 2018, 05:53:03 AM
I'm still awaiting contact after I requested a refund.  :sad:
Well, it would appear getting the pictures would be the best way to get any return on your investment at this point. Take what you can get and cut your losses or likely wait an eternity for a resolution. I have not been around much lately. This thread has been an interesting read. I wonder just how much this guy took in for pre orders. He probably has no means to pay it back.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Setlist Scotty on November 01, 2018, 09:04:25 AM
I'm still awaiting contact after I requested a refund.  :sad:
Well, it would appear getting the pictures would be the best way to get any return on your investment at this point. Take what you can get and cut your losses or likely wait an eternity for a resolution. I have not been around much lately. This thread has been an interesting read. I wonder just how much this guy took in for pre orders. He probably has no means to pay it back.
I disagree. Stef has every right to demand a cash refund and get it, especially given his need for the cash with medical diagnosis he received. While Rob Fenn may not have a lot of cash, you can be sure that he has enough to pay Stef back. While some might be satisfied with a pair of high quality prints of photos with autographs, I can imagine most people would not - they wanted a whole book full of photos. Getting these prints seems like Rob's half-assed way to get out of paying people back what he owes them (probably trying to unload them since nobody bought them in the first place!).

Stef, I would encourage you to press the matter as you see fit - don't merely accept what is offered as a quick bail out unless that's what you really want. I'm sure the band and their management will make sure you receive your money back if that's what you really want. Keep Bosk up to date with Rob's responses (or lack thereof) and I'm sure that things will get sorted out in your favor.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Sebastián Pratesi on November 01, 2018, 09:08:45 AM
I disagree. Stef has every right to demand a cash refund and get it, especially given his need for the cash with medical diagnosis he received. While Rob Fenn may not have a lot of cash, you can be sure that he has enough to pay Stef back. While some might be satisfied with a pair of high quality prints of photos with autographs, I can imagine most people would not - they wanted a whole book full of photos. Getting these prints seems like Rob's half-assed way to get out of paying people back what he owes them (probably trying to unload them since nobody bought them in the first place!).

Stef, I would encourage you to press the matter as you see fit - don't merely accept what is offered as a quick bail out unless that's what you really want. I'm sure the band and their management will make sure you receive your money back if that's what you really want. Keep Bosk up to date with Rob's responses (or lack thereof) and I'm sure that things will get sorted out in your favor.
I agree with every single word. I thought these sort of things only happened here in Argentina.
Stef, hope you can work everything out! :)
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Tick on November 01, 2018, 01:00:10 PM
I'm still awaiting contact after I requested a refund.  :sad:
Well, it would appear getting the pictures would be the best way to get any return on your investment at this point. Take what you can get and cut your losses or likely wait an eternity for a resolution. I have not been around much lately. This thread has been an interesting read. I wonder just how much this guy took in for pre orders. He probably has no means to pay it back.
I disagree. Stef has every right to demand a cash refund and get it, especially given his need for the cash with medical diagnosis he received. While Rob Fenn may not have a lot of cash, you can be sure that he has enough to pay Stef back. While some might be satisfied with a pair of high quality prints of photos with autographs, I can imagine most people would not - they wanted a whole book full of photos. Getting these prints seems like Rob's half-assed way to get out of paying people back what he owes them (probably trying to unload them since nobody bought them in the first place!).

Stef, I would encourage you to press the matter as you see fit - don't merely accept what is offered as a quick bail out unless that's what you really want. I'm sure the band and their management will make sure you receive your money back if that's what you really want. Keep Bosk up to date with Rob's responses (or lack thereof) and I'm sure that things will get sorted out in your favor.
You can disagree all you want but he will likely not get any refund anytime soon. Of coarse he has the right to a full refund. I hope he gets his money back, I really do! but my gut says its going to be tough to retrieve. Best of luck. That's all...
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Setlist Scotty on November 01, 2018, 04:19:42 PM
You can disagree all you want but he will likely not get any refund anytime soon. Of coarse he has the right to a full refund. I hope he gets his money back, I really do! but my gut says its going to be tough to retrieve. Best of luck. That's all...
If he's doing it by himself, it will probably take forever. But getting the band and their management involved will likely speed the process up quite a bit!  ;)
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Stef1 on November 02, 2018, 04:35:36 AM
Thank you all for your support its really heart warming.
Reason I have requested a refund is I already ordered the Dream Theater signed photo when first sold, this cost $95, but came with an assurance you would get 50% off the photo book when it was available, an offer that was also not honored when the photo book was advertised, even then I still ordered the book full price.
This was when I was working full time in a decent job which enabled to indulge myself in all things DT.
Now with my unexpected medical diagnosis and uncertain future I am having to reappraise many things in my life including an uncertain financial future.
Thanks for all who have helped up to now, but on the issue of wealth and Mr Fenn, congratulations to him on creating an exciting life roaming the world indulging himself photographing and being friends with the stars, but it does make you wounder how many dodgy dealings he has been involved with to support his life style.
As they say, what goes around comes around, but even with my current situation I can still look my kids in the eyes knowing I have never shat on people to succeed.
Once again thanks for support which goes to show people like Mr Fenn are the minority.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Tick on November 02, 2018, 08:53:24 AM
You can disagree all you want but he will likely not get any refund anytime soon. Of coarse he has the right to a full refund. I hope he gets his money back, I really do! but my gut says its going to be tough to retrieve. Best of luck. That's all...
If he's doing it by himself, it will probably take forever. But getting the band and their management involved will likely speed the process up quite a bit!  ;)
:tup
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Madman Shepherd on November 02, 2018, 03:52:16 PM
Stef,

Just remember, since you're in the UK and overseas calls are hard, we'll call on your behalf.  We can be polite, and respectful, but just the annoyance of knowing he's gotta deal with us may cause him to forego a night out and do whats right and refund you. 

Please continue to keep us updated. 
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Stef1 on November 03, 2018, 03:33:41 AM
Well.................thanks to all that got involved...............I got a refund yesterday at about the same time as the new album reveal was announced.
So, to all who have offer to get involved or who have helped or pulled any strings in the background, THANK YOU VERY MUCH.
 :hefdaddy
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Sebastián Pratesi on November 03, 2018, 05:53:33 AM
Well.................thanks to all that got involved...............I got a refund yesterday at about the same time as the new album reveal was announced.
So, to all who have offer to get involved or who have helped or pulled any strings in the background, THANK YOU VERY MUCH.
 :hefdaddy
Great! :) Hope you have a nice weekend, man. And everything turns fine.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Bertielee on November 03, 2018, 07:03:30 AM
Well.................thanks to all that got involved...............I got a refund yesterday at about the same time as the new album reveal was announced.
So, to all who have offer to get involved or who have helped or pulled any strings in the background, THANK YOU VERY MUCH.
 :hefdaddy

Wow, Stef1, I'm really happy for you!

B.Lee
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Madman Shepherd on November 03, 2018, 10:30:59 AM
Sweet!
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: bosk1 on November 05, 2018, 09:31:39 AM
:tup
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Ben_Jamin on November 05, 2018, 09:38:54 AM
Thats good you got your refund.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: bosk1 on November 05, 2018, 09:43:43 AM
I believe we have gotten all the outstanding ones resolved that I was aware of.  But if there is anyone else still hanging out there, please let me know.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: KISS 76 on November 13, 2018, 02:59:13 PM
Hey there. I've been on vacation and not had access to my email. I did receive from Rob regarding a refund, store credit or two DT signed prints. I've asked for a refund. Hopefully it won't take too long to process. Thanks to all who have worked behind the scenes to persuade Rob to make good.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: KISS 76 on December 23, 2018, 03:10:20 PM
bosk1. I'm still awaiting my refund after all this time... :angry: They did get back to me with either store credit or refund but as I cancelled my original credit card that I placed my order on I asked that they Refund with Paypal. They agreed and said it may take some time to process. It's been 5 weeks now and I'm guessing that they just want me to go away.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: KISS 76 on January 29, 2019, 01:45:04 AM
The Thieving asshole still has not issued my refund!
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Madman Shepherd on January 29, 2019, 09:47:04 AM
Maybe you should try calling him directly. Keep the pressure on.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Wilma on August 01, 2019, 10:45:41 AM
Hi, as I can see I am not the only one out there having the same issue........ Shortly: My boyfriend ordered DT photo book in NOVEMBER
 2017 and till now - AUGUST 2019  :censored :tdwn  nothing happened!! No book, no refunds, and almost no response to my emails and messages.....!! In DECEMBER 2018  I sent a message to Rob via his facebook.. his reply was: "I will check on this, all refunds have been sent to my knowledge. What is the best email to reach you at? Also, did you receive your canvas print with the pre order? -Rob"  and I replied: "We have not received anything, just an e-mail with confirmed order which is getting to be shipped, that was on December 17th, 2017... LOL" ----- and still, nothing happened... TODAY I sent another email to store@robfenn.com and to Rob directly ..I am starting to be pretty pissed off.. so I will wait few days and if nothing happens, I will contact DT management or I donīt know what to do.. Book cost $40.00, and shipping $83.05 so thatīs a lot of money! What a shame, the book should have been my Xmas 2017 gift....

 

Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Wilma on August 01, 2019, 12:12:20 PM
Also - another email to Rob on April 2018 was: "Hi, it has been almost four months and the merchandise has still not arrived --- Rob replied: The Dream Theater book is in production. Did you receive the print with your pre order?" --- so this is quite strange  :huh:
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: bosk1 on August 01, 2019, 12:22:43 PM
Thanks for posting, Wilma.  Last I heard, the book was canceled, as I posted above.  Either something has changed, or Rob is not being straight with you.  I will check and see if I can get any answers.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Wilma on August 02, 2019, 03:57:55 AM
Thanks so much bosk1... I know that the book has never been made, but why the heck it takes so long to get refund or why it is so difficult to get some answer? I just donīt get this attitude  :tdwn :facepalm: anyway I just hope I will get money back till the end of this year LOL
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: bosk1 on August 02, 2019, 09:40:32 AM
Here is the official word from DT management:  The book is not going forward, and Mr. Fenn should be issuing refunds to anyone who prepaid.  If he is not honoring that, please let me know.

^This has not changed.  If anyone out there is still dealing with him, please let me know. 
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: KISS 76 on August 06, 2019, 01:59:32 AM
Here is the official word from DT management:  The book is not going forward, and Mr. Fenn should be issuing refunds to anyone who prepaid.  If he is not honoring that, please let me know.

^This has not changed.  If anyone out there is still dealing with him, please let me know.

Hi bosk1. I still have not received a refund and all to him emails have been ignored.
The credit card that I originally ordered with all those years ago has been cancelled so I'm hoping he could just man up and refund via Paypal or some other means... This thing has totally left a stain on what should have been a great book.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: RoeDent on August 07, 2019, 02:36:41 AM
It sounds like criminal proceedings should be filed against this man.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: SystematicThought on August 07, 2019, 10:04:50 AM
It sounds like criminal proceedings should be filed against this man.
Yeah, at what point does this become a legal issue. The man is a thief
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: pg1067 on August 07, 2019, 10:39:33 AM
It sounds like criminal proceedings should be filed against this man.
Yeah, at what point does this become a legal issue. The man is a thief

When one goes to the guy's website, it is titled "Rob Fenn, Inc."  I therefore suspect the contracts for the purchase of the book were made between the buyers and a corporation, not the individual.  However, anyone who feels aggrieved is more than free to report the matter to the police in Payson, Utah (where the company's listed address is located) or, since the sales apparently occurred on the internet, to the FBI.  I suspect, however, that none will take any interest in a situation that appears to involve no more than half a dozen unfulfilled orders ("it's a civil matter").  Also, failure to perform a contract isn't, by itself, a crime.  Anyone who has been aggrieved can file suit in small claims court, although it may not be cost effective to do so given the very small amounts involved.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: KISS 76 on August 09, 2019, 05:16:55 PM
After everything is said and done. I don't blame the band at all.
Obviously something was not right for the whole photo book thing not to happen.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Wilma on October 01, 2019, 04:51:16 AM
Hello, Is there any update regarding this?? Does anyone know something? Itīs going to be almost 2 years since I ordered this book and to be honest I am pretty pissed of now..  I am going to contact DT management directly, because what is enough that is enough. I know that all shame is on that damned Fenn, but DT should start do to something about this... I would not be bothered if the price would be low, but 124 dollars is quite a lot for me. Whole situation is just absurd and dissapointing, what else to say.... howgh
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: pg1067 on October 01, 2019, 10:07:26 AM
Hello, Is there any update regarding this?? Does anyone know something? Itīs going to be almost 2 years since I ordered this book and to be honest I am pretty pissed of now..  I am going to contact DT management directly, because what is enough that is enough. I know that all shame is on that damned Fenn, but DT should start do to something about this... I would not be bothered if the price would be low, but 124 dollars is quite a lot for me. Whole situation is just absurd and dissapointing, what else to say.... howgh

Like what?  I've gotten the sense from Bosk's posts in this thread, that DT's management has tried to put pressure on Fenn, but there's not much they can do beyond making phone calls and sending emails.  DT has no ability to take legal action on behalf of its fans and certainly has no good reason to spend its own money giving refunds to people who got ripped off by Fenn.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Wilma on October 01, 2019, 01:43:09 PM
Hello, Is there any update regarding this?? Does anyone know something? Itīs going to be almost 2 years since I ordered this book and to be honest I am pretty pissed of now..  I am going to contact DT management directly, because what is enough that is enough. I know that all shame is on that damned Fenn, but DT should start do to something about this... I would not be bothered if the price would be low, but 124 dollars is quite a lot for me. Whole situation is just absurd and dissapointing, what else to say.... howgh

Like what?  I've gotten the sense from Bosk's posts in this thread, that DT's management has tried to put pressure on Fenn, but there's not much they can do beyond making phone calls and sending emails.  DT has no ability to take legal action on behalf of its fans and certainly has no good reason to spend its own money giving refunds to people who got ripped off by Fenn.
Well I really donīt know  ??? but there was maybe some agreement between DT and Fenn when he said he is going to make DT book like that? I just try to get back my money after two years. Or should I just say "Naah ok Rob, itīs really ok, you can keep my 124 dollars for nothing" lol  :lol :yeahright I am sure there must be some way how to get refunds. What Fenn did is called fraud and he should be sued for that.  :police:
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: pg1067 on October 01, 2019, 03:31:01 PM
Hello, Is there any update regarding this?? Does anyone know something? Itīs going to be almost 2 years since I ordered this book and to be honest I am pretty pissed of now..  I am going to contact DT management directly, because what is enough that is enough. I know that all shame is on that damned Fenn, but DT should start do to something about this... I would not be bothered if the price would be low, but 124 dollars is quite a lot for me. Whole situation is just absurd and dissapointing, what else to say.... howgh

Like what?  I've gotten the sense from Bosk's posts in this thread, that DT's management has tried to put pressure on Fenn, but there's not much they can do beyond making phone calls and sending emails.  DT has no ability to take legal action on behalf of its fans and certainly has no good reason to spend its own money giving refunds to people who got ripped off by Fenn.
Well I really donīt know  ??? but there was maybe some agreement between DT and Fenn when he said he is going to make DT book like that? I just try to get back my money after two years. Or should I just say "Naah ok Rob, itīs really ok, you can keep my 124 dollars for nothing" lol  :lol :yeahright I am sure there must be some way how to get refunds. What Fenn did is called fraud and he should be sued for that.  :police:

You're changing the subject from what DT can or ought to do (if anything).  If DT has an agreement with Fenn, I don't know what it says, so I don't know if it would provide the band any standing to do anything about this situation (beyond making calls and sending emails), but I doubt it does.

As I posted a couple months ago, the contracting party is likely Rob Fenn, Inc., not Rob Fenn the individual.  Also, the mere failure to perform under a contract, without more, is not a crime.  You wrote that Fenn or his corporation "should be sued," and you're more than free to do that.  Perhaps you can organize some of the others who have been screwed over and pool your resources to hire a lawyer (at least to send a nasty letter).

It's a risk you take by sending a relative unknown a bunch of money for something that's not going to be delivered until a while down the road.  For example, a dozen or so years ago, when I sent Rich Wilson (or whoever it was) $80 for a first edition of the not-yet-written or published Lifting Shadows book, I took a risk that the book might never get completed or published and I might never get my money back.  And I knew it would be cost-prohibitive to sue since Wilson is English.

I'm not saying you're not reasonably pissed off, but it's not the band's fault, and your recourse is limited under the circumstances.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: goo-goo on October 01, 2019, 03:57:52 PM
Bosk1 did contact the management about this and they were able to help a couple of people with their Fenn issues. Maybe bosk can chime in again and see if there's anything that can be done. IIRC, one of the parties got a signed poster by the band from Fenn's stock in exchange. 
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: KISS 76 on October 02, 2019, 03:02:22 AM
Hello, Is there any update regarding this?? Does anyone know something? Itīs going to be almost 2 years since I ordered this book and to be honest I am pretty pissed of now..  I am going to contact DT management directly, because what is enough that is enough. I know that all shame is on that damned Fenn, but DT should start do to something about this... I would not be bothered if the price would be low, but 124 dollars is quite a lot for me. Whole situation is just absurd and dissapointing, what else to say.... howgh

With shipping to Australia I'm out $169.40 USD. Bosk1 did contact me a while back and mentioned that the band were working behind the scenes to try to help out the fans who were stung by Fenn..
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Madman Shepherd on October 02, 2019, 05:54:50 AM
Quote

As I posted a couple months ago, the contracting party is likely Rob Fenn, Inc., not Rob Fenn the individual. 

Sometimes a corporation is literally just a business set up by an individual. I suspect that this Corporation is just Rob Fenn himself
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Wilma on October 02, 2019, 09:33:05 AM
Hello, Is there any update regarding this?? Does anyone know something? Itīs going to be almost 2 years since I ordered this book and to be honest I am pretty pissed of now..  I am going to contact DT management directly, because what is enough that is enough. I know that all shame is on that damned Fenn, but DT should start do to something about this... I would not be bothered if the price would be low, but 124 dollars is quite a lot for me. Whole situation is just absurd and dissapointing, what else to say.... howgh

Like what?  I've gotten the sense from Bosk's posts in this thread, that DT's management has tried to put pressure on Fenn, but there's not much they can do beyond making phone calls and sending emails.  DT has no ability to take legal action on behalf of its fans and certainly has no good reason to spend its own money giving refunds to people who got ripped off by Fenn.
Well I really donīt know  ??? but there was maybe some agreement between DT and Fenn when he said he is going to make DT book like that? I just try to get back my money after two years. Or should I just say "Naah ok Rob, itīs really ok, you can keep my 124 dollars for nothing" lol  :lol :yeahright I am sure there must be some way how to get refunds. What Fenn did is called fraud and he should be sued for that.  :police:

You're changing the subject from what DT can or ought to do (if anything).  If DT has an agreement with Fenn, I don't know what it says, so I don't know if it would provide the band any standing to do anything about this situation (beyond making calls and sending emails), but I doubt it does.

As I posted a couple months ago, the contracting party is likely Rob Fenn, Inc., not Rob Fenn the individual.  Also, the mere failure to perform under a contract, without more, is not a crime.  You wrote that Fenn or his corporation "should be sued," and you're more than free to do that.  Perhaps you can organize some of the others who have been screwed over and pool your resources to hire a lawyer (at least to send a nasty letter).

It's a risk you take by sending a relative unknown a bunch of money for something that's not going to be delivered until a while down the road.  For example, a dozen or so years ago, when I sent Rich Wilson (or whoever it was) $80 for a first edition of the not-yet-written or published Lifting Shadows book, I took a risk that the book might never get completed or published and I might never get my money back.  And I knew it would be cost-prohibitive to sue since Wilson is English.

I'm not saying you're not reasonably pissed off, but it's not the band's fault, and your recourse is limited under the circumstances.
First I would like to say, that I never said this is a bandīs fault! Then.. the book has been ordered by my boyfriend, and how the hell he could knew that the book does not exist (or will never be produced), the book was available on Fennīs online store. If I would live in USA I would do more than writing here and there etc., (I would find him and kill him)  :rollin :rollin :rollin (joking) but damn this is just ridicilous! Fenn is an idiot, I do not understand why he put something on his online store if he knew it will never be produced? And if it is NOT produced, then he should return all money! I think it is a normal thing to do. My bf wanted to give me a gift, so of course he paid before a delivery, because there was no other option and I bet he never imagined it will become an issue like this. I just wonder what kind of person Fenn is, he is quite famous guy in US or isnīt he?? How he sleeps at night? P.S.: He wrote me on December 2018 "I will check on this, all refunds have been sent to my knowledge. What is the best email to reach you at? Also, did you receive your canvas print with the pre order? -Rob" That was his last response.. of course no refunds or canvas print have been sent. I spoke with "bosk1" too, still no updates, so I tried to ask here again.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: pg1067 on October 02, 2019, 10:02:40 AM
Quote

As I posted a couple months ago, the contracting party is likely Rob Fenn, Inc., not Rob Fenn the individual. 

Sometimes a corporation is literally just a business set up by an individual. I suspect that this Corporation is just Rob Fenn himself

Wouldn't surprise me in the slightest if Fenn is the sole shareholder, officer and director, but that doesn't change the reality that a corporation is a separate legal entity from its shareholder(s).


I just wonder what kind of person Fenn is, he is quite famous guy in US or isnīt he?

I'd never heard of him before this thread was started, and I've never heard of him outside the context of this situation.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Wilma on October 02, 2019, 01:52:31 PM
Ok here is an update..  :rollin It happened while ago. I sent personal message & I posted comment on Fennīs  facebook profile.. I am sure he was not proud of that truthful comment so he deleted it...  :lol Also I noticed a comment from two guys on his page that they ordered something few weeks/months ago via Fenn store and that nothing happened and that no one is answering their email... I joined those two guys and said I have an issue too... After few minutes Fenn replied there " Looking it up now."  :lol and he also replied to my personal message: "All books have been refunded to my knowledge. Do you have your email and order # from when you pre ordered? This book is not being released is why we refunded everyone." --  :facepalm: I have sent to him all details two or three times already... So I thanked him for his message  :hefdaddy  :lol and sent him printscreen of my order..... now I am waiting again...After my experiences with this guy  I assume that I will have to wait another year or so for another stupid response like that... which will lead nowhere.. again.
Title: Re: Rob Fenn Along for the Ride book - Did anyone order it?
Post by: Madman Shepherd on October 02, 2019, 03:28:38 PM
Keep hounding him. Sometimes that's the only way to get what you want. They get so annoyed they say, "Fine, take your money back!"