That was hands-down the most difficult, if not stressful purchase for DT tickets I've ever come across (this is my twelfth time seeing them, btw).
Ticketmaster was awful. As noon rolled around, I went for "best available" in the balcony seating which I wanted. During the pre-sale, I could choose tickets, but during public - nope. Just best available. When I scanned, I got some floors (despite asking for balcony). The next refresh, I got far back balcony seats. The next refresh, they seemed. . . sold out. The screen wouldn't refresh any new tickets for me. I had myself on a browser, my Ticketmaster Phone app and a friend on her phone app all refreshing until something came available. Nothing popped up. I honestly thought I was SoL.
Because I had a browser open, I looked to see if American Express holders had seats reserved for them - and they did - but I had no Amex card to buy them (damn you, annual fees!). There were tons available and you could choose your seating. To make matters more strenuous, this was all done while I was at work.
It was 12:15 by the time tickets popped up available for us non-Amex folk, so I scooped them immediately. It was in mezzanine seating which was $30 more per ticket, but whatever. I got them.
Come 12:30, I check Ticketmaster again and hundreds of tickets - the ones originally reserved for American Express pre-sale customers - became available to the public. So I could've bought cheaper tickets had I known Ticketmaster wasn't actually going to release ALL of the tickets when they go public at noon.
Anyway, first world problems, I know. But what a mess of a transaction. Mission accomplished.