When you plug in the backup drive to the dock, does the drive show up on 'This PC' on your new machine? can't you just manually copy the files for now rather than use a program to do it?
The backup drive is an external standalone device. Hard drive and software in one. The idea is that you hook it up and forget about it, and it will run its backups dutifully on schedule. Then if/when you need to restore everything to a new machine (or the old one), you just hook it up, the software loads, and off you go. Everything works fine, except that the software on the device won't run in a 64-bit environment.
The docking station is for mounting the physical drives, removed from the old PC. It too has issues because apparently there's no Win10 driver, and Win10 doesn't even recognize it.
I'd either get an external enclosure that supports Windows 10, or if you have another machine the dock works on, copy the files over the network. That is a shit slow solution though.
I can get another enclosure, but this was the one and only one at the Best Buy I went to, it was USB 3.0, so I figured it had to be fairly recent and thus supported until Win10. Stupid of me to assume, I know, but since it was the only one, I just went with it. I'll be returning it soon.
In the meantime, a friend has suggested something that I didn't even think of because I was too busy panicking when the less-invasive procedures failed. I can just take the drives from the old machine and stick them into the empty bays in the new machine. I wasn't sure if that would work because the new OS is 64-bit and the old drives are formatted 32-bit, but he says that that shouldn't matter. Also, I didn't want to open up a brand-new machine and perform surgery on it if it wasn't going to work anyway, but he says it should. So that's probably my next step.