I haven't been a in Best Buy in years, since Fry's was generally much better. However, Fry's has really gone to hell in a big hurry. It's amazing how fast they went from great to terrible, do in large part to their wanting to become another Best Buy. Fry's used to have tons of cheap versions of everything you needed. Now, they only want to sell super high margin items and have gotten rid of everything else. Since I've recently moved, I've needed a variety of oddball cables. It used to be that they had every cable under the sun in varying qualities. Now, if you don't want Monster brand, you're SOL. This was the same strategy that Best Buy adopted years ago; discontinue the discount products in lieu of the high-margin ones. Strangely, their loss leaders are usually big ticket items. Sell somebody an HDTV for $1200, so you can send them home with an $80 HDMI cable that's no better than a $8 one. "If you don't buy this $25 calibration DVD, you're new TV won't look good!"
There's actually a forum for current and former BB employees that's a damned fun read. Their LP guys are real nazis, and the resentment they've built up do to the GeekSquad fiasco is something fierce.
As for Fry's, their biggest issue now is that they no longer put those stickers on anything. The only way to know the price of something is to see the shelf tag, and have you ever seen anything in a Fry's actually located next to it's shelf tag? It's a real disaster, and it's just as bad for the employees who spend all of their time price checking for people. Thankfully, we have Microcenter here in Dallas that absolutely demolishes Fry's.