Author Topic: Work Related Gripes V The Wrath Of Jay..  (Read 4959 times)

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Offline millahh

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Re: Work Related Gripes V The Wrath Of Jay..
« Reply #140 on: August 13, 2017, 04:14:25 PM »
I'd loan you mine, but i need it presently, layoffs tomorrow.  Been told I'm safe, but this is not going to be fun.
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Offline cramx3

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Re: Work Related Gripes V The Wrath Of Jay..
« Reply #141 on: August 15, 2017, 04:26:30 PM »
Yikes.  Layoffs are terrible.  A couple guys got laid off last friday.  As was told in the email, the team was no longer needed so they were let go.  Those two guys had been here since before I started.  It's kind of scary how you can be an integral part of the company one day and not the next. 

Offline millahh

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Re: Work Related Gripes V The Wrath Of Jay..
« Reply #142 on: August 16, 2017, 08:20:02 AM »
That sucks.  I'll admit I'm starting to become a bit numb to them to a degree, been through so many waves over the last 3-4 years.  Ours was a 10% layoff in R&D, so about 200 people (though, the true impact was at least a bit smaller, as recently vacated positions could be axed, and count towards the total).
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WHEN WILL YOU ADRESS MY MONKEY ARGUMENT???? NEVER???? THAT\' WHAT I FIGURED.:lol

Offline cramx3

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Re: Work Related Gripes V The Wrath Of Jay..
« Reply #143 on: August 16, 2017, 10:15:34 AM »
When I worked for one of the biggest American banks, the layoffs became something I got used to as well.  It's sad that it becomes a normal part of work life.  In fact, some of the people who trained me got laid off and I took their spot shortly after I started.  It was really messed up and put me in an immediate bad position with the rest of my coworkers who just flat out didn't like me because they saw me as a threat to their own jobs.  Over time, that got better when they started to respect me as a person and worker, but I didn't blame them for those initial feelings because I feel it's kind of natural to feel that way with an outsider taking an insiders spot even if that was never my intention or had anything to do with my own doings. 

Offline ReaperKK

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Re: Work Related Gripes V The Wrath Of Jay..
« Reply #144 on: August 17, 2017, 06:43:10 AM »
Cram I work for a major bank and I completely echo the statement that layoffs are a part of life, hell in fact they laid off a guy who worked on the same team as me because when I started they said "well you can do his job as well so we pay you more and we won't need him".

We had a compliance guy on our floor who was great at his job and people loved him. He came into our office and bam, you're fired, you must leave the premises now, all because of perpetual budget cuts.

That's the way of life it seems, I work in investment banking and huge roll-offs come through my desk on a monthly basis at least. It makes for a toxic environment because everyone wants to outperform everyone else and take 100% credit. This is one of the reasons I also keep my resume updated and posted online.

Offline cramx3

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Re: Work Related Gripes V The Wrath Of Jay..
« Reply #145 on: August 17, 2017, 07:43:54 AM »
It makes for a toxic environment because everyone wants to outperform everyone else and take 100% credit. This is one of the reasons I also keep my resume updated and posted online.

Yup.  There was a guy at the bank who would cause outages on purpose and then somehow he would be the only one who knew how to fix them and would receive praise like he was smart.  It's like playing the game of thrones.  That guy survived throughout my time there.

Offline ReaperKK

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Re: Work Related Gripes V The Wrath Of Jay..
« Reply #146 on: August 17, 2017, 07:47:02 AM »
I don't do anything like that but I did carve a niche; I wrote a powershell script to decode these massive log files from bankers who have issues. I haven't taught anyone how to use it or how it works but I'm the go to guy when it comes to diagnosing software issues.

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Re: Work Related Gripes V The Wrath Of Jay..
« Reply #147 on: August 17, 2017, 08:25:49 AM »
 :lol nice.  Yea well that's a good niche thing, as in you are being productive in doing so and not tricking people.  Keeping a small bit of useful info to yourself isn't such a bad thing IMO in the corporate world. 

Offline millahh

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Re: Work Related Gripes V The Wrath Of Jay..
« Reply #148 on: August 17, 2017, 08:58:02 AM »
That's some generally horrifying stuff, don't think I'm devious enough to handle that  :lol

I've got a good niche, in that I have knowledge of how we've built certain programs, and there is a strong desire to keep that away from competitors...so they want to keep me here and happy.  I know of two situations where people we laid off, went to work for competitors, and are using their knowledge of our programs against us.
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WHEN WILL YOU ADRESS MY MONKEY ARGUMENT???? NEVER???? THAT\' WHAT I FIGURED.:lol

Offline Phoenix87x

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Re: Work Related Gripes V The Wrath Of Jay..
« Reply #149 on: August 17, 2017, 05:01:09 PM »
So its rare that pharmacists start out full time, especially in the hospital. So right now I am Per diem which is basically as needed, and I just fill holes where ever I can find them, and I have been agreeing to everything available.

There is a rich, spoiled, twofaced 39 year old pharmacist who to my face is like "oh its so nice that you are filling in" and stuff and then I found out today that behind my back, she went to my boss and was like "why does Phoenix get to pick up all the shifts, that's not really fair to the rest of the department, those shifts need to be offered to me and everyone else first". Now keep in mind, she a rich bitch that came from money and refuses to work evening or night shifts and was barely in the department the whole summer because that got in the way of her Beach time. Also, everyone else in the department is full time, sooo they don't need shifts.

I basically depend on picking up these one off shifts to just be able to pay my bills, so her petty bullshit is really pissing me off.
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Re: Work Related Gripes V The Wrath Of Jay..
« Reply #150 on: August 17, 2017, 06:14:19 PM »
Your name is Phoenix?
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Offline Dublagent66

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Re: Work Related Gripes V The Wrath Of Jay..
« Reply #151 on: August 18, 2017, 08:58:32 AM »
...and I just fill holes where ever I can find them, and I have been agreeing to everything available.

Everything? :eyebrows:
Everything that CAN go wrong, WILL go wrong ...and if nothing has gone wrong...you obviously DON'T UNDERSTAND the situation.

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Re: Work Related Gripes V The Wrath Of Jay..
« Reply #152 on: August 18, 2017, 11:36:35 AM »
In response to the thread title...if you only knew.

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Re: Work Related Gripes V The Wrath Of Jay..
« Reply #153 on: August 19, 2017, 08:51:53 AM »
So last night I had 2 people no call / no show, 1 person go home early sick, and one of our main computers took a shit according to my employee meaning we were blind for the entire night (camera system was basically not usable). Turns out... one of the no calls had a surgery rescheduled yesterday and my supervisor neglected to mention it. The other no call was someone who tried to trade shifts with someone and that person backed out (wouldn't have mattered because all shift changes need to be APPROVED by a supervisor or a lead), the dude who went home sick had also taken this Sunday off...  AND the fucking computer issue was BS... it just needed to be restarted.

It's not even 8AM and I wanna go home already :lol
I just don't understand what they were trying to achieve with any part of the song, either individually or as a whole. You know what? It's the Platypus of Dream Theater songs. That bill doesn't go with that tail, or that strange little furry body, or those webbed feet, and oh god why does it have venomous spurs!? And then you find out it lays eggs too. The difference is that the Platypus is somehow functional despite being a crazy mishmash or leftover animal pieces

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Offline Chino

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Re: Work Related Gripes V The Wrath Of Jay..
« Reply #154 on: August 28, 2017, 07:53:31 AM »
System Development Life Cycles and Signoffs

My department has an average of 1 manager for every 3.5 people, and a result of that is having a cluster fuck of an SDLC. If we need to add a field to a table in production, there is a 69 step SDLC with 13 signoffs that are needed along the way. It's my job to keep track and of and obtain all of these signoffs.

Over the last 18 months, I've had to spec out 97 changes to production. This means that over the last 18 months, I've needed to obtain 1,261 individual sign offs for various things. Well, my boss' boss, has started to think about our next audit which is another 18 months from now, and he's been looking through my logs. There are 11 signoffs unaccounted for. All projects were done on time and completed successfully. He's been up my ass for the last week about me finding these 11 missing signoffs and filling in the gaps. They don't exist. I dropped the ball on a few of them, and he personally never delivered 6 of the 11 that are missing, despite me having record of sending him multiple requests to do so.

That's pretty much it. I want to put my fist through his computer.

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Re: Work Related Gripes V The Wrath Of Jay..
« Reply #155 on: August 28, 2017, 08:15:59 AM »
My wife's company.

She put in for vacation all of last week and today and they fucked her and she has to work today.  Going into the vacation she accrued 4 weeks of vacation.   She put the request in mid April.  Plus her schedule is only posted till this Wednesday.   What  bunch of fuckups in management.
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Re: Work Related Gripes V The Wrath Of Jay..
« Reply #156 on: August 28, 2017, 10:42:48 AM »
I love when customers in Starbucks of all places ask for  " an ordinary Coffee "


I am this guy.
I have been this guy on more than one occasion.
Sorry....I don't need a half caff re-caff with virgin goat milk and vegan aspirated arugula flakes.
Take care everyone - Bet you all didn't even notice I was gone.

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Offline ReaperKK

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Re: Work Related Gripes V The Wrath Of Jay..
« Reply #157 on: August 28, 2017, 10:45:07 AM »
Me too, I'll go in there for a blonde roast, room for cream 9/10 times.

Offline Chino

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Re: Work Related Gripes V The Wrath Of Jay..
« Reply #158 on: August 28, 2017, 10:49:28 AM »
I love when customers in Starbucks of all places ask for  " an ordinary Coffee "


I am this guy.
I have been this guy on more than one occasion.
Sorry....I don't need a half caff re-caff with virgin goat milk and vegan aspirated arugula flakes.

I just say "I'll have a large regular with two splenda" and then play count the stink eye.

Offline Stadler

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Re: Work Related Gripes V The Wrath Of Jay..
« Reply #159 on: August 28, 2017, 11:12:44 AM »
System Development Life Cycles and Signoffs

My department has an average of 1 manager for every 3.5 people, and a result of that is having a cluster fuck of an SDLC. If we need to add a field to a table in production, there is a 69 step SDLC with 13 signoffs that are needed along the way. It's my job to keep track and of and obtain all of these signoffs.

Over the last 18 months, I've had to spec out 97 changes to production. This means that over the last 18 months, I've needed to obtain 1,261 individual sign offs for various things. Well, my boss' boss, has started to think about our next audit which is another 18 months from now, and he's been looking through my logs. There are 11 signoffs unaccounted for. All projects were done on time and completed successfully. He's been up my ass for the last week about me finding these 11 missing signoffs and filling in the gaps. They don't exist. I dropped the ball on a few of them, and he personally never delivered 6 of the 11 that are missing, despite me having record of sending him multiple requests to do so.

That's pretty much it. I want to put my fist through his computer.

We fought that in GE so hard.   Almost every ethical violation we ever had in a business context was the result of having more than three or four signoffs.  Nine out of ten times, the signors just look to see if everyone else signed and put down their John H.   Not that I ever did that (I didn't) but if I was going to try to sneak something by, I always wanted MORE signors than less, because I could bullshit one or two and get the others to go along.  It was always harder with one neck to squeeze.   

Offline Stadler

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Re: Work Related Gripes V The Wrath Of Jay..
« Reply #160 on: August 28, 2017, 11:13:52 AM »
I love when customers in Starbucks of all places ask for  " an ordinary Coffee "


I am this guy.
I have been this guy on more than one occasion.
Sorry....I don't need a half caff re-caff with virgin goat milk and vegan aspirated arugula flakes.

I just say "I'll have a large regular with two splenda" and then play count the stink eye.

other than the Splenda, that's me too.  I just like COFFEE.    Sometimes I'll make a joke and say "Grande blonde" (so it rhymes) and that's it, but they often seem almost bummed that I haven't dug deeper into their chemistry set. 

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Re: Work Related Gripes V The Wrath Of Jay..
« Reply #161 on: August 28, 2017, 11:25:31 AM »
I feel you Stadler, I'm the nut that enjoys decaf when I attempt (and fail) to eliminate caffeine. I cannot get away from enjoying the taste, and it is "black, like my men." (Airplane movie) 

Although I pretty much like all that Starbucks has to offer with regard to their foo-foo drinks as I call them, their coffee is good IMO. And there is a lot of fun going in to order just a coffee, and not having to wait while others do for their non-fat, no-whip, double-shot, venti Splenda caramel frappuccino.
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Offline cramx3

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Re: Work Related Gripes V The Wrath Of Jay..
« Reply #162 on: August 28, 2017, 12:29:38 PM »
Yup, I am a black coffee dude these days (I finally dropped the sugar) and will only order a plain coffee regardles of where I go, including Starbucks or whatever fancy spot that just happens to be close when I want a coffee.

System Development Life Cycles and Signoffs

My department has an average of 1 manager for every 3.5 people, and a result of that is having a cluster fuck of an SDLC. If we need to add a field to a table in production, there is a 69 step SDLC with 13 signoffs that are needed along the way. It's my job to keep track and of and obtain all of these signoffs.

Over the last 18 months, I've had to spec out 97 changes to production. This means that over the last 18 months, I've needed to obtain 1,261 individual sign offs for various things. Well, my boss' boss, has started to think about our next audit which is another 18 months from now, and he's been looking through my logs. There are 11 signoffs unaccounted for. All projects were done on time and completed successfully. He's been up my ass for the last week about me finding these 11 missing signoffs and filling in the gaps. They don't exist. I dropped the ball on a few of them, and he personally never delivered 6 of the 11 that are missing, despite me having record of sending him multiple requests to do so.

That's pretty much it. I want to put my fist through his computer.

This sounds so annoying and reminds me of past jobs.  Sounds like work flow co-ordination, which is some of the most annoying/frustrating things to do in a large company.

Offline Kattelox

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Re: Work Related Gripes V The Wrath Of Jay..
« Reply #163 on: August 28, 2017, 02:34:02 PM »
Work blows. I am tired of not having 'skills' but I don't want to go into debt either by going back to school. I am tired of entry level jobs... but I only have an hour or two after work to study, max, and that's assuming I don't get interrupted during that time.

I like computers. I guess I could apply to be a 'broadband specialist' for Mediacom, since they'll train me, and I guess it'll be good pay, I just don't think I'd enjoy going into people's homes every day.

Ho hum. I'll think about it more after Progpower. The monotony of the entry level jobs is just murder on me and 10 years is enough.

Offline JayOctavarium

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Re: Work Related Gripes V The Wrath Of Jay..
« Reply #164 on: August 28, 2017, 05:00:33 PM »
There's been a lot of activity in this thread :lol

So.. my supervisor fucked up big time on Saturday. He owns a Martial Arts studio (which is the reason for 90% of the issues here.. as his focus is there and NOT here). He had a tournament on Saturday. A couple of the guys from my work went to help him set up, run it, and clean up. Including the guy who was my relief on Saturday.

A call came in at 10AM from this guy. He spoke with the other dude working with me and told him that "he was calling in sick" and that (Our Supervisor) already knew about it and okay'ed it. Well, our rule of thumb has always been that if you are calling in sick and it's NOT an emergency, you have to call around and see if you can find someone to cover the shift. If you can't find anyone, management steps in and works it a solution (Overtime. As we can NOT leave the place understaffed).

I get the message that the dude called out maybe 5 minutes after he called, and I try calling him back. My calls get rejected. So I call our Supervisor. No Answer.


The way I found out that this dude was with our supervisor basically is from the dude who came in to cover part of the shift. He's a close friend, who used was actually going to go hang at the studio, but wound up not doing so. He had asked one of the guys there who all was there out of curiosity... And then after he agreed to cover the shift, asked who he was covering.  I told him. Then he told me that that dude was with our Supervisor.


Fast forward to today. I got to work at 2:50 PM. 10 minutes early. I was relieving my supervisor, and was going to pull him aside and talk to him about it. As soon as I drove up, he took off. So by the time I parked and walked in, he was long gone. So now I am just arranging a time to have a conversation with OUR boss (The owner of the company) about it.
I just don't understand what they were trying to achieve with any part of the song, either individually or as a whole. You know what? It's the Platypus of Dream Theater songs. That bill doesn't go with that tail, or that strange little furry body, or those webbed feet, and oh god why does it have venomous spurs!? And then you find out it lays eggs too. The difference is that the Platypus is somehow functional despite being a crazy mishmash or leftover animal pieces

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Offline KevShmev

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Re: Work Related Gripes V The Wrath Of Jay..
« Reply #165 on: August 28, 2017, 05:10:32 PM »
There's been a lot of activity in this thread :lol

So.. my supervisor fucked up big time on Saturday. He owns a Martial Arts studio (which is the reason for 90% of the issues here.. as his focus is there and NOT here). He had a tournament on Saturday. A couple of the guys from my work went to help him set up, run it, and clean up. Including the guy who was my relief on Saturday.

A call came in at 10AM from this guy. He spoke with the other dude working with me and told him that "he was calling in sick" and that (Our Supervisor) already knew about it and okay'ed it. Well, our rule of thumb has always been that if you are calling in sick and it's NOT an emergency, you have to call around and see if you can find someone to cover the shift. If you can't find anyone, management steps in and works it a solution (Overtime. As we can NOT leave the place understaffed).

I get the message that the dude called out maybe 5 minutes after he called, and I try calling him back. My calls get rejected. So I call our Supervisor. No Answer.


The way I found out that this dude was with our supervisor basically is from the dude who came in to cover part of the shift. He's a close friend, who used was actually going to go hang at the studio, but wound up not doing so. He had asked one of the guys there who all was there out of curiosity... And then after he agreed to cover the shift, asked who he was covering.  I told him. Then he told me that that dude was with our Supervisor.


Fast forward to today. I got to work at 2:50 PM. 10 minutes early. I was relieving my supervisor, and was going to pull him aside and talk to him about it. As soon as I drove up, he took off. So by the time I parked and walked in, he was long gone. So now I am just arranging a time to have a conversation with OUR boss (The owner of the company) about it.

I don't blame you for being pissed, but I would tread lightly with going to the owner.  The big bosses will almost always take the side of a supervisor over their subordinate, and then you will have to work under a supervisor who will likely have it in for you because you were over his head.  Bad situation all-around.

Offline kingshmegland

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Re: Work Related Gripes V The Wrath Of Jay..
« Reply #166 on: August 28, 2017, 05:41:16 PM »
He should bring it up. It the supervisors are not following the owners game plan then they are hurting his brand.
I don't like country music, but I don't mean to denigrate those who do. And for the people who like country music, denigrate means 'put down'. - Bob Newhart

So wait, we're spelling it wrong and king is spelling it right? What is going on here? :lol -- BlobVanDam

Offline Cable

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Re: Work Related Gripes V The Wrath Of Jay..
« Reply #167 on: August 28, 2017, 07:17:01 PM »
Yup, I am a black coffee dude these days (I finally dropped the sugar) and will only order a plain coffee regardles of where I go, including Starbucks or whatever fancy spot that just happens to be close when I want a coffee.



Welcome to the club Cram! Derailing just a bit more (I didn't start the tangent though!), so much easier too right? It's like enjoying meals/dishes without sauces or heavy sauces and stuff. Can focus on the quality of the coffee.
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Offline JayOctavarium

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Re: Work Related Gripes V The Wrath Of Jay..
« Reply #168 on: August 28, 2017, 08:13:08 PM »
There's been a lot of activity in this thread :lol

So.. my supervisor fucked up big time on Saturday. He owns a Martial Arts studio (which is the reason for 90% of the issues here.. as his focus is there and NOT here). He had a tournament on Saturday. A couple of the guys from my work went to help him set up, run it, and clean up. Including the guy who was my relief on Saturday.

A call came in at 10AM from this guy. He spoke with the other dude working with me and told him that "he was calling in sick" and that (Our Supervisor) already knew about it and okay'ed it. Well, our rule of thumb has always been that if you are calling in sick and it's NOT an emergency, you have to call around and see if you can find someone to cover the shift. If you can't find anyone, management steps in and works it a solution (Overtime. As we can NOT leave the place understaffed).

I get the message that the dude called out maybe 5 minutes after he called, and I try calling him back. My calls get rejected. So I call our Supervisor. No Answer.


The way I found out that this dude was with our supervisor basically is from the dude who came in to cover part of the shift. He's a close friend, who used was actually going to go hang at the studio, but wound up not doing so. He had asked one of the guys there who all was there out of curiosity... And then after he agreed to cover the shift, asked who he was covering.  I told him. Then he told me that that dude was with our Supervisor.


Fast forward to today. I got to work at 2:50 PM. 10 minutes early. I was relieving my supervisor, and was going to pull him aside and talk to him about it. As soon as I drove up, he took off. So by the time I parked and walked in, he was long gone. So now I am just arranging a time to have a conversation with OUR boss (The owner of the company) about it.

I don't blame you for being pissed, but I would tread lightly with going to the owner.  The big bosses will almost always take the side of a supervisor over their subordinate, and then you will have to work under a supervisor who will likely have it in for you because you were over his head.  Bad situation all-around.


My supervisor is already on thin ice for shit he's been pulling / work he's been neglecting and leaving for me. I spent  like 8 months since I came *back* to this job trying to hold things together for him, and then a good 2 years before I left here last year cleaning up his messes.  A few months ago it all came crashing down on my supervisor when shit hit the fan and I obviously was the one cleaning up the mess (as my supervisor literally ignored it.. as well as ignored phone calls and emails from OUR boss.)  I got promoted up to the Assistant Post Supervisor from a lead position because he kept dropping the ball... and he was basically told by our boss to shit or get off the pot. Either do the job, or step down and I'll take over. He doesn't want to fire him, but it may come to it as he's not going to ultimately put this account in danger because someone doesn't want to do their job.


I just don't understand what they were trying to achieve with any part of the song, either individually or as a whole. You know what? It's the Platypus of Dream Theater songs. That bill doesn't go with that tail, or that strange little furry body, or those webbed feet, and oh god why does it have venomous spurs!? And then you find out it lays eggs too. The difference is that the Platypus is somehow functional despite being a crazy mishmash or leftover animal pieces

-BlobVanDam on "Scarred"

Offline Phoenix87x

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Re: Work Related Gripes V The Wrath Of Jay..
« Reply #169 on: October 20, 2017, 08:08:35 AM »
When unreliable people beg me to switch shifts with them.

I honestly prefer working evening, so I don't mind swapping a day for night, but whenever I agree to it, I inevitably wonder/hope that they actually showed up for the shift that I was originally supposed to work, since I know I will get shit for it if they don't.

Its really just annoying in general when people are constantly trying to get me to switch and swap shifts all around.
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Offline JayOctavarium

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Re: Work Related Gripes V The Wrath Of Jay..
« Reply #170 on: October 20, 2017, 09:27:15 AM »
When unreliable people beg me to switch shifts with them.

I honestly prefer working evening, so I don't mind swapping a day for night, but whenever I agree to it, I inevitably wonder/hope that they actually showed up for the shift that I was originally supposed to work, since I know I will get shit for it if they don't.

Its really just annoying in general when people are constantly trying to get me to switch and swap shifts all around.

I HATE that.

That's why we developed a rule here where if you are going to swap shifts, you and the person swapping have to confirm it with a supervisor, so the person taking your shift is on the line for it.  None of this "oh I forgot I was gonna work that for you... oh well it was your shift so it's your fault"  Bullshit.
I just don't understand what they were trying to achieve with any part of the song, either individually or as a whole. You know what? It's the Platypus of Dream Theater songs. That bill doesn't go with that tail, or that strange little furry body, or those webbed feet, and oh god why does it have venomous spurs!? And then you find out it lays eggs too. The difference is that the Platypus is somehow functional despite being a crazy mishmash or leftover animal pieces

-BlobVanDam on "Scarred"

Offline KevShmev

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Re: Work Related Gripes V The Wrath Of Jay..
« Reply #171 on: October 20, 2017, 07:51:31 PM »
The worst part are the people who think that just because you "owe" them a swap, they get to decide when it is on command.

Back in my bartending days, I worked with a gal who was like that.  She'd pick up a shift of mine and I would tell I will pick up one of hers when I can. Two days later,

Her: "Hey, I need you to work tomorrow night for me."

Me: "Sorry, I can't; I have plans."

Her: "Yeah, but you owe me."

She quickly became someone I never swapped shifts with.

Offline ReaperKK

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Re: Work Related Gripes V The Wrath Of Jay..
« Reply #172 on: October 20, 2017, 09:17:30 PM »
Yea I hated that. Back in the day that is the exact reason I would try and avoid switching at all costs.

Offline Phoenix87x

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Re: Work Related Gripes V The Wrath Of Jay..
« Reply #173 on: October 20, 2017, 09:56:20 PM »
Agree 100%.  I never ask anyone to swap specifically so that no one can hold anything over me. Forget that
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Offline axeman90210

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Re: Work Related Gripes V The Wrath Of Jay..
« Reply #174 on: October 22, 2017, 07:45:47 AM »
So my part of the world at Citi has monthly technology releases for a software platform that we pay for from a third party vendor. Mostly they happen during EMEA hours, but there's an occasional NAM release and I volunteered to work one yesterday as our team representative (the platform is used by a much wider audience than my team). Basically we have a list of daily tasks that we do that I'm supposed to rerun for Friday and make sure they still work fine after the coding update. Should take an hour, maybe a little bit more. Well I started right on time at 12:30 and of course ran into a snag with the last (and most important) item on the list, which was no longer working properly. All of a sudden it's 6pm and it's still not resolved. Now granted I wasn't glued to my computer the whole time, but I was frequently checking in for updates and had to curb my plans to otherwise partake in a number of beers through the afternoon :lol So at six I get on a conference call with one of our tech guys who acts as a liason between us and the software company, and our rep from the software company. The rep says the guy they need won't be able to log in for a couple hours, and then deployment won't be ready for another hour and a half at least. Meaning they want me to be ready to start an hour plus of testing at 11pm on a Saturday night. To which I replied "nope, I'll log back on Sunday morning to look", only to have my tech guy push back saying that it might be harder for the software company to have resources available Sunday if there are further issues. Had no problem saying right back with the software rep on the line that their coverage issues weren't my problem and that as the client Sunday morning is when I was available for testing. Drives me nuts that we absolutely let this vendor run roughshod over us all the time. Absolute worst customer service I've ever seen in a professional setting. But I'll be damned if they were going to have me working at midnight on a Saturday because it might be more convenient for them.
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