Author Topic: Best Buy sucks big time now  (Read 5283 times)

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Offline KevShmev

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Best Buy sucks big time now
« on: April 12, 2011, 07:10:23 PM »
They have turned into one of those stores where someone asks you every 23 seconds if you need help.  I hate that.  It's like, there are 493 sales people walking around.  If I freaking need something, I think I can find someone rather quickly to ask them.  But hey, at least they are smart enough to have only one checkout lane open, regardless of how backed up it gets.  Because we wouldn't want to open a second lane, 'cause then we'd only have 492 sales people walking around the store.  Ugh.

Offline Adami

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Re: Best Buy sucks big time now
« Reply #1 on: April 12, 2011, 07:11:29 PM »
Luckily my experiences haven't been too negative there. :)
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Offline ZBomber

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Re: Best Buy sucks big time now
« Reply #2 on: April 12, 2011, 07:13:27 PM »
I'm applying for a job there.




:(

Offline KevShmev

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Re: Best Buy sucks big time now
« Reply #3 on: April 12, 2011, 07:14:02 PM »
You are luckier than I was tonight, Adami.  Seriously, I was in the music section for barely a minute (was getting the new Foo Fighters CD), and three different sales people stopped to ask me if I needed help.  That is ridiculous.

Offline ricky

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Re: Best Buy sucks big time now
« Reply #4 on: April 12, 2011, 07:16:00 PM »
best buy's crap is totally overpriced.
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Offline SPNKr

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Re: Best Buy sucks big time now
« Reply #5 on: April 12, 2011, 07:17:30 PM »
They have turned into one of those stores where someone asks you every 23 seconds if you need help.


Immediately I :facepalm:'d at that.

Offline ReaperKK

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Re: Best Buy sucks big time now
« Reply #6 on: April 12, 2011, 07:17:33 PM »
I have to agree with you Kev, my best buy shopping experience has gone downhill from ok to just horrible. I try to avoid shopping there whenever possible.

Offline Gadough

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Re: Best Buy sucks big time now
« Reply #7 on: April 12, 2011, 07:17:38 PM »
You are luckier than I was tonight, Adami.  Seriously, I was in the music section for barely a minute (was getting the new Foo Fighters CD), and three different sales people stopped to ask me if I needed help.  That is ridiculous.

It's at that point you should say "yeah actually, where are your fizwaschnawdles?" Or make up something similar with a crazy name, then get all indignant and angry when they claim to have never heard of them.
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Offline KevShmev

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Re: Best Buy sucks big time now
« Reply #8 on: April 12, 2011, 07:22:51 PM »
You are luckier than I was tonight, Adami.  Seriously, I was in the music section for barely a minute (was getting the new Foo Fighters CD), and three different sales people stopped to ask me if I needed help.  That is ridiculous.

It's at that point you should say "yeah actually, where are your fizwaschnawdles?" Or make up something similar with a crazy name, then get all indignant and angry when they claim to have never heard of them.

Heh, I was in a hurry, otherwise I would have loved to have bugged them, asking them how in the world they don't have Porcupine Tree's Voyage 34 in stock. :biggrin:

Offline KevShmev

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Re: Best Buy sucks big time now
« Reply #9 on: April 12, 2011, 07:23:34 PM »
I have to agree with you Kev, my best buy shopping experience has gone downhill from ok to just horrible. I try to avoid shopping there whenever possible.

I generally do, too, but I'll still get new CDs there the day or week they come out, since they are usually pretty cheap. 

Offline Gadough

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Re: Best Buy sucks big time now
« Reply #10 on: April 12, 2011, 07:24:30 PM »
You are luckier than I was tonight, Adami.  Seriously, I was in the music section for barely a minute (was getting the new Foo Fighters CD), and three different sales people stopped to ask me if I needed help.  That is ridiculous.

It's at that point you should say "yeah actually, where are your fizwaschnawdles?" Or make up something similar with a crazy name, then get all indignant and angry when they claim to have never heard of them.

Heh, I was in a hurry, otherwise I would have loved to have bugged them, asking them how in the world they don't have Porcupine Tree's Voyage 34 in stock. :biggrin:

They didn't have Voyage 34 in stock? :omg:

Bastards!
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Offline HarlequinForest

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Re: Best Buy sucks big time now
« Reply #11 on: April 12, 2011, 07:33:00 PM »
Yes, it makes me pretty uncomfortable.  Even when there aren't a bunch of employees approaching you, there seem to be even more hovering in your vicinity just waiting for you to ask for assistance.

Offline Aramatheis

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Re: Best Buy sucks big time now
« Reply #12 on: April 12, 2011, 07:35:01 PM »
Heh, I was in a hurry, otherwise I would have loved to have bugged them, asking them how in the world they don't have Porcupine Tree's Voyage 34 in stock. :biggrin:
I'm definitely doing that next time I'm there

Offline Ben_Jamin

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Re: Best Buy sucks big time now
« Reply #13 on: April 12, 2011, 07:48:40 PM »
They've been sucking when their cd collection here started to dwindle into half the aisle size.
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Offline pogoowner

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Re: Best Buy sucks big time now
« Reply #14 on: April 12, 2011, 08:03:54 PM »
You are luckier than I was tonight, Adami.  Seriously, I was in the music section for barely a minute (was getting the new Foo Fighters CD), and three different sales people stopped to ask me if I needed help.  That is ridiculous.

It's at that point you should say "yeah actually, where are your fizwaschnawdles?" Or make up something similar with a crazy name, then get all indignant and angry when they claim to have never heard of them.

Heh, I was in a hurry, otherwise I would have loved to have bugged them, asking them how in the world they don't have Porcupine Tree's Voyage 34 in stock. :biggrin:

They didn't have Voyage 34 in stock? :omg:

Bastards!
I actually saw Voyage 34 at Best Buy a few years ago. My brother bought it.

Offline JayOctavarium

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Re: Best Buy sucks big time now
« Reply #15 on: April 12, 2011, 08:27:47 PM »
Fry's FTW
I just don't understand what they were trying to achieve with any part of the song, either individually or as a whole. You know what? It's the Platypus of Dream Theater songs. That bill doesn't go with that tail, or that strange little furry body, or those webbed feet, and oh god why does it have venomous spurs!? And then you find out it lays eggs too. The difference is that the Platypus is somehow functional despite being a crazy mishmash or leftover animal pieces

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Offline kingshmegland

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Re: Best Buy sucks big time now
« Reply #16 on: April 12, 2011, 08:50:30 PM »
I only go there for the 3 day sales on DVD's and CD's, fast and painless.
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Offline skydivingninja

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Re: Best Buy sucks big time now
« Reply #17 on: April 12, 2011, 09:34:20 PM »
That kind of annoying "customer service" is actually the reason I never go into FYE anymore, even if just to browse.  Employees there pester you and ask if you want to preorder the new "band name here" CD before you even get to the checkout counter.

Offline j

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Re: Best Buy sucks big time now
« Reply #18 on: April 12, 2011, 09:36:19 PM »

Offline Fuzzboy

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Re: Best Buy sucks big time now
« Reply #19 on: April 12, 2011, 10:12:13 PM »
I love Best Buy. They have all my favorite Behold the Arctopus, Merzbow, and 1950's Filipino film-noir soundtracks cd's there!
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Offline Edan the Man

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Re: Best Buy sucks big time now
« Reply #20 on: April 12, 2011, 10:17:05 PM »
I work at walmart, and they teach us the "ten foot rule", to ask anyone that walks within ten feet of you if they ned help. Most of us don't follow it though :lol

Offline glaurung

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Re: Best Buy sucks big time now
« Reply #21 on: April 12, 2011, 10:22:01 PM »
I work at Home Depot and we're supposed to ask everyone if they need help but least I try to be courteous about it. If I see or hear that a customer has already been asked and they say no I try to leave them alone as much as I can. I also try to remember who I've already asked so I don't end up pestering someone more than once.
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Offline slycordinator

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Re: Best Buy sucks big time now
« Reply #22 on: April 12, 2011, 10:26:50 PM »
I work at walmart, and they teach us the "ten foot rule", to ask anyone that walks within ten feet of you if they ned help. Most of us don't follow it though :lol
This kind of rule is supposed to be that if someone is within 10 feet, you make eye contact to guage if the person needs help and to show that you care. That said, it's not surprising someone at walmart screwed that up.

Offline chknptpie

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Re: Best Buy sucks big time now
« Reply #23 on: April 12, 2011, 10:32:05 PM »
I actually love when people ask if I need any help. To me it shows that there are people around if needed. I hate wondering around the store trying to find someone to help me... as far as best buy goes... too expensive haha

Offline SPNKr

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Re: Best Buy sucks big time now
« Reply #24 on: April 12, 2011, 11:04:01 PM »
I love Best Buy. They have all my favorite Behold the Arctopus, Merzbow, and 1950's Filipino film-noir soundtracks cd's there!

Mine has black and white egyptian movies from the 40s and 30s that my parents sometimes catch on their foreign satellite channels.

Offline Jamesman42

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Re: Best Buy sucks big time now
« Reply #25 on: April 12, 2011, 11:07:11 PM »
I have like 20 friends who work at the one in my city. :lol

Online Orbert

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Re: Best Buy sucks big time now
« Reply #26 on: April 12, 2011, 11:09:56 PM »
Best Buy is the lowest priced store around, and I rarely get asked if I need help.  If I do need help, I'll find someone and ask.  No big deal.

Offline Progmetty

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Re: Best Buy sucks big time now
« Reply #27 on: April 12, 2011, 11:15:04 PM »
Best Buy is the lowest priced store around, and I rarely get asked if I need help.  If I do need help, I'll find someone and ask.  No big deal.

Exactly that, never had such problems with the ones I go to.
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Offline yeshaberto

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Re: Best Buy sucks big time now
« Reply #28 on: April 12, 2011, 11:51:17 PM »
I generally have the opposite problem.  I feel like I spend half my time looking for someone who isn't helping someone already.  I have found BBuy is about as affordable of a retail store I have found

Offline MetalJunkie

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Re: Best Buy sucks big time now
« Reply #29 on: April 13, 2011, 12:06:00 AM »
They have turned into one of those stores where someone asks you every 23 seconds if you need help.  I hate that.  It's like, there are 493 sales people walking around.  If I freaking need something, I think I can find someone rather quickly to ask them.  But hey, at least they are smart enough to have only one checkout lane open, regardless of how backed up it gets.  Because we wouldn't want to open a second lane, 'cause then we'd only have 492 sales people walking around the store.  Ugh.


I know a guy that when he isn't deployed, he's a greeter/receipt-checker person at Best Buy. One day, on my way out, I mentioned to him the chicken-hawk mentality of the sales crew. He agreed that it's ridiculous, and promptly requested the presence of the sales manager. She showed up and he goes "Tell her what you told me." I don't care to be put on the spot, but I went ahead and told her anyway. It didn't change anything, but hopefully enough people will complain that something does eventually happen.
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Offline MykeHavoc

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Re: Best Buy sucks big time now
« Reply #30 on: April 13, 2011, 12:09:18 AM »
I was talking to someone about my band in BestBuy and gave them a burned copy of our EP. I was quickly pounced on by employees telling me that I could not solicit material. Fuck them.

Offline Perpetual Change

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Re: Best Buy sucks big time now
« Reply #31 on: April 13, 2011, 03:43:37 AM »
Last time I went there the record selection was so bad that I decided I'd just do all my buying online from now on. The thing is, the stuff I was looking for wasn't even that rare; certainly not stuff I hadn't seen in Best Buy before. To name a few bands Best Buy just didn't seem to be carrying at all:

Any Porcupine Tree album aside from The Incident.
Any Queen album aside from the Greatest Hits and ANatO
Any Frank Zappa.
Devin Townsend's Ki.
Any Opeth.
Any Within Temptation.

etc., etc.

Online TAC

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Re: Best Buy sucks big time now
« Reply #32 on: April 13, 2011, 05:40:35 AM »
I work at walmart, and they teach us the "ten foot rule", to ask anyone that walks within ten feet of you if they ned help. Most of us don't follow it though :lol

We have something similar. Lowe's and Home Depot are the same. Everyone one is fighting for the customer and this kind of service is what's preached.
Greeting everyone within 10 feet is tough. I feel like a stalker. I love when I ask someone if they need help, and I get the eye rolling "Nah, I'm All set (creep)" look. :lol
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Offline Tick

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Re: Best Buy sucks big time now
« Reply #33 on: April 13, 2011, 05:49:16 AM »
I'm happy to hear they have hired so many people in tough times. I love to see people working. I know it can suck when you don't want to be bothered, but its better to say, I'm good than complain you can't find someone to help you when you really want it.
As far as the checkout goes. That is a major fail. Retail stores train every employee to be able to function competently on a register, and management is to blame for this incompetence. In Lowe's, if more than two people are in the open lines, employees are called to open a register. Their is no excuse for stupid shit like that.
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Offline Tick

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Re: Best Buy sucks big time now
« Reply #34 on: April 13, 2011, 05:50:52 AM »
I work at walmart, and they teach us the "ten foot rule", to ask anyone that walks within ten feet of you if they ned help. Most of us don't follow it though :lol

We have something similar. Lowe's and Home Depot are the same. Everyone one is fighting for the customer and this kind of service is what's preached.
Greeting everyone within 10 feet is tough. I feel like a stalker. I love when I ask someone if they need help, and I get the eye rolling "Nah, I'm All set (creep)" look. :lol
People are never happy. When they can't find help when they need it they lose there minds.
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