Author Topic: Gmail Users Report All Emails Deleted (Read 3380 times)

Sigz · « **on:** February 28, 2011, 05:43:44 AM »

https://www.huffingtonpost.com/2011/02/27/gmail-reset-emails-deleted_n_828863.html

Quote

Some Gmail users are reporting a major problem with Google's email service--specifically, that all of their emails, labels, themes, folders, and other personalized settings have all been erased.

Several Gmail help forums were filled with users who had experienced this problem. Users reported that they were able to receive new messages, but that none of their previous email exchanges were appearing. Contacts appear to have been preserved and the issue only seems to be affecting a subset of Gmail users ("less than .29% of the Google Mail userbase," according to Google).

"I have lost ALL on my emails/folders etc. from gmail. Why would this happen? How can I restore everything?" wrote user bkishan.

"I was on my eMail normal and when I refreshed all my account settings, eMail, labels, contacts etc has just disappeared. I was running at 80% capacity is that anything to do with it? Is there a way that one can restore all of that?" asked another.

LibertyGirlLondon wrote in a blog post, "It is clear from the Gmail forums and Twitter that hundreds if not thousands of people have had their Gmail accounts compromised. A firm believer in the concept of cloud computing, it never occurred to me that my Gmail account could one day disappear."

Google is aware of the problem and updated their App Status dashboard to acknowledge the issue.

Google wrote at 3:09PM ET on February 27, "We're investigating reports of an issue with Google Mail. We will provide more information shortly."

Zydar · « **Reply #1 on:** February 28, 2011, 05:45:48 AM »

Interesting. It hasn't happened to me though.

Sigz · « **Reply #2 on:** February 28, 2011, 05:47:13 AM »

Also:

Quote

A firm believer in the concept of cloud computing, it never occurred to me that my Gmail account could one day disappear

lol

Lynxo · « **Reply #3 on:** February 28, 2011, 06:12:01 AM »

I'm just glad it didn't happen to me. There are several Gmail back-up programs available, maybe I should start using them.

Quadrochosis · « **Reply #4 on:** February 28, 2011, 06:16:22 AM »

It wouldn't really bother me if my emails were erased. All I would lose is a bunch of "GROW YOUR DICK SIZE IN 5 MINUTES" emails and a bunch of "You Amazon Order has been shipped!"

Nothing important.

tri.ad · « **Reply #5 on:** February 28, 2011, 06:24:06 AM »

I'm glad that I was spared. I do have some important mails on my account, so it would be pretty bad if they got lost.

jsem · « **Reply #6 on:** February 28, 2011, 06:36:14 AM »

Quote from: tri.ad on February 28, 2011, 06:24:06 AM

I'm glad that I was spared. I do have some important mails on my account, so it would be pretty bad if they got lost.

Vivace · « **Reply #7 on:** February 28, 2011, 07:03:40 AM »

Quote from: Quadrochosis on February 28, 2011, 06:16:22 AM

It wouldn't really bother me if my emails were erased. All I would lose is a bunch of "GROW YOUR DICK SIZE IN 5 MINUTES" emails and a bunch of "You Amazon Order has been shipped!"

Nothing important.

rumborak · « **Reply #8 on:** February 28, 2011, 07:20:44 AM »

Eh. Google will get out the tapes, retrieve the last backup, merge it with the current, and that's it.

rumborak

Global Laziness · « **Reply #9 on:** February 28, 2011, 08:27:00 AM »

Quote from: Lynxo on February 28, 2011, 06:12:01 AM

I'm just glad it didn't happen to me. There are several Gmail back-up programs available, maybe I should start using them.

This.

ReaPsTA · « **Reply #10 on:** February 28, 2011, 08:30:41 AM »

Quote from: rumborak on February 28, 2011, 07:20:44 AM

Eh. Google will get out the tapes, retrieve the last backup, merge it with the current, and that's it.

rumborak

Hopefully it's that simple (I'm not one of the ones affected, but the idea draws my sympathy). I wonder how many people .29% of millions of users is?

Quote from: Lynxo on February 28, 2011, 06:12:01 AM

I'm just glad it didn't happen to me. There are several Gmail back-up programs available, maybe I should start using them.

What? Where?

Chino · « **Reply #11 on:** February 28, 2011, 08:39:46 AM »

This wouldn't really bother me. I don't use my email for anything other than needed it to register for stuff. If mine got deleted, all I'd lose would be a few million FB notifications.

Lynxo · « **Reply #12 on:** February 28, 2011, 08:49:12 AM »

Quote from: ReaPsTA on February 28, 2011, 08:30:41 AM

Quote from: Lynxo on February 28, 2011, 06:12:01 AM
I'm just glad it didn't happen to me. There are several Gmail back-up programs available, maybe I should start using them.

What? Where?

https://www.gmail-backup.com/gmail-backup-0107 At least that's where it's supposed to be, I imagine it's down because of the sudden rush to back-up your account.

Volk9 · « **Reply #13 on:** February 28, 2011, 09:59:20 AM »

Quote from: Zydar on February 28, 2011, 05:45:48 AM

Interesting. It hasn't happened to me though.

This, and it wouldnt matter too much. Nothing too important in there.

kári · « **Reply #14 on:** March 01, 2011, 01:35:12 AM »

Quote from: rumborak on February 28, 2011, 07:20:44 AM

Eh. Google will get out the tapes, retrieve the last backup, merge it with the current, and that's it.

rumborak

Tapes, really?

Perpetual Change · « **Reply #15 on:** March 01, 2011, 01:57:08 AM »

The fact that this happened to supposedly 3/10 gmail users and I've yet to meet anyone who's had it happen to them makes me wonder if this is another internet 'hoax' news story spreading like wildfire.

Lynxo · « **Reply #16 on:** March 01, 2011, 02:04:40 AM »

Quote from: Perpetual Change on March 01, 2011, 01:57:08 AM

The fact that this happened to supposedly 3/10 gmail users and I've yet to meet anyone who's had it happen to them makes me wonder if this is another internet 'hoax' news story spreading like wildfire.

"less than .29%". That means 0.29%.

Plus, it's been acknowledgedby Google themselves.

Perpetual Change · « **Reply #17 on:** March 01, 2011, 02:09:09 AM »

rumborak · « **Reply #18 on:** March 01, 2011, 07:20:33 AM »

Quote from: kári on March 01, 2011, 01:35:12 AM

Quote from: rumborak on February 28, 2011, 07:20:44 AM
Eh. Google will get out the tapes, retrieve the last backup, merge it with the current, and that's it.

rumborak
Tapes, really?

Yeah, both my current and my last company (both 100% software companies) used tapes for backups. The thing is, there is no better medium for bulk backup really. You can store 1.5TB on top-end tapes in one swoop, whereas Blu-Ray has 50GB max.
And keeping a copy live on a second set of hard disks would be very expensive.

rumborak

emindead · « **Reply #19 on:** June 20, 2011, 10:31:32 AM »

So some hackers apparently hacked a website that dealt with bitcoins. They got my email and password... and now I'm fucked because Hotmail sucks and won't allow any mail that's not on my contact list to get to my inbox, so I can't reset it my other mail's password.

I think these are the same people that are hacking lots of websites to make a cross-reference that tells which are the most common passwords in the interwebz.

ReaperKK · « **Reply #20 on:** June 20, 2011, 12:00:46 PM »

This is why I'm a firm believer that if you have anything important on a cloud then you should also have a copy of it somewhere not on a cloud.

kári · « **Reply #21 on:** June 20, 2011, 12:24:19 PM »

emindead, use www.hashapass.com

Pretty handy.

cramx3 · « **Reply #22 on:** June 21, 2011, 02:58:25 PM »

Quote from: rumborak on March 01, 2011, 07:20:33 AM

Quote from: kári on March 01, 2011, 01:35:12 AM
Quote from: rumborak on February 28, 2011, 07:20:44 AM
Eh. Google will get out the tapes, retrieve the last backup, merge it with the current, and that's it.

rumborak
Tapes, really?

Yeah, both my current and my last company (both 100% software companies) used tapes for backups. The thing is, there is no better medium for bulk backup really. You can store 1.5TB on top-end tapes in one swoop, whereas Blu-Ray has 50GB max.
And keeping a copy live on a second set of hard disks would be very expensive.

rumborak

Agreed, I am a data center engineer for a large bank and they still use tape back ups. Reliable and you can store them off site easily.

jeebustrain · « **Reply #23 on:** June 22, 2011, 09:55:49 AM »

Quote from: rumborak on March 01, 2011, 07:20:33 AM

Quote from: kári on March 01, 2011, 01:35:12 AM
Quote from: rumborak on February 28, 2011, 07:20:44 AM
Eh. Google will get out the tapes, retrieve the last backup, merge it with the current, and that's it.

rumborak
Tapes, really?

Yeah, both my current and my last company (both 100% software companies) used tapes for backups. The thing is, there is no better medium for bulk backup really. You can store 1.5TB on top-end tapes in one swoop, whereas Blu-Ray has 50GB max.
And keeping a copy live on a second set of hard disks would be very expensive.

rumborak

If the company has the cash, virtual tape libraries are where it's at. We have a pair of EMC DD880s that do full deduplication of data, compression, and realtime replication to a backup unit in another datacenter across the country. Raw space is about 50TB per node, but it's expandable into the PB range. We've been slowly migrating things off LTO4 tape for the last 8 months or so and have had fantastic results. I've gone from being able to do point-in time restore windows of 3 weeks on my database clusters to 2 months and have been able to run full backups every night (instead of once per week). The coolest thing about the dedupe appliances is that it scans everything at the bit level and only actually stores the "new" bits of data.

My guess is that this sort of thing what Google is probably using for their backups - with tapes only used for long-term archives.

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Author Topic: Gmail Users Report All Emails Deleted (Read 3380 times)