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Dream Theater => Concerts and Set Lists => Topic started by: Gromit1710 on August 10, 2017, 08:48:03 AM
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Making this thread for discussion and info. I already posted this info in the main discussion thread on page 28, but it will most likely get buried.
EDIT - AS OF AROUND 9AM PST, DREAMTHEATER.NET HAS REMOVED THE 4 CITIES BELOW ALONG WITH THE NEW VENUE LISTINGS FROM THE TOUR SCHEDULE.
What we do know:
As of last night, Several cities and the people who purchased presale and VIP tickets at them received an email saying the show had been cancelled from SoundRink.
https://i.imgur.com/vYCl8jN.jpg
The known affected cities that I've been able to find by comparing the US venue dates between DT's updated official site and the cached SoundRink sale site indicate that perhaps these shows were just re-booked for as of yet unknown reasons. DT's listings look to be updated and no cities have been "dropped" from the tour.
From what I can tell, the affected cities are:
Phoenix, AZ.
Phoenix's Oct 28th date was originally booked at the Celebrity Theater. As of this morning, DT's website is listing the show now at the Chandler Center in Chandler, AZ.
Buffalo/Niagara Falls.
Niagara Falls / Buffalo area date of November 10th has been changed from the Rapids theater to the Rochester auditorium in Rochester, NY.
Nashville, TN
Nashville's date of November 29th at the War Memorial Auditorium has been changed to Thomas Wolfe Auditorium in Mt Caramel, TN.
Irving, TX
The Dec 2nd date at The Pavilion at Irving Music Factory has been moved to The Pavilion in Dallas, Tx. (I'm not sure about this one, they seem to be the same place near as I can tell. Perhaps a local can chime in?)
I've not been able to find any information on how the refund / new ticket purchase thing is going to work yet. As of now, when you click through on DT's site to buy tickets for the new venues, Sound Rink still has the old ones listed.
At the time of this writing, I've not found any official statement from the band as to why the venue changes happened.
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If these shows have been cancelled, it seems odd that the reason would be ticket sales. In most cases the tickets have been on sale a short period of time with some concerts being 3 months out. I bought mine for Nashville the first day, but I should have not gotten my hopes up so soon. I do feel like with Opeth selling fairly well for Nashville, that DT would have sold 1,500 thru 2,000.
Even more odd is Mt Caramel is in upper east tn(Kingsport area) and Thomas Wolfe Auditorium is in Asheville, NC.
Damn!!
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I really hope that Toronto isn't cancelled :'(
I really feel for you guys with the (so far ) effected dates .
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From what I can gather so far, no cities have been cancelled. Just moved to different venues.
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I doubt it has anything to do with ticket sales.
As I mentioned in the other thread: This entire tour cycle has been a problem from the booking standpoint. Not sure if it is whoever is responsible internally or if there is some problem in the chain between DT's internal booking at the promoters, but this is an issue that needs addressing, as it only generates bad PR from fans who don't understand what's going on. The second leg of the Astonishing tour was not booked the way the band wanted, which kind of messed up that entire leg and had an impact on this tour as well. Now this. Unfortunate.
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The Irving to Dallas switch is meaningless. Irving is a suburb of Dallas. They're probably just trying to make sure people from surrounding areas know where it is.
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Yeah I'd wager it's way too soon to associate these moves with ticket sales, but it definitely is reflective of a larger problem that Bosk touched on.
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The Phoenix move really bums me out. The original venue is an amazing place with a round, rotating stage in the middle. I've seen a few acts there and each time it sounded amazing, looked amazing and the way the place is designed, there's no "bad" seat anywhere, not to mention I'd gotten seats in the first 8 rows. It would have been a really unique show for me out of the 20 years I've been seeing them on every tour.
The new venue is alright. It's smaller, and just a generic modern theater. I'm more irritated that I've got to navigate another as of yet unknown ticket sale process to try and get me and my buddies another clutch of good tickets.
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Ok,
Now I really don't know what's going on. DT's official site tour listings have changed again, now the 4 cities in question aren't even listed anymore.
I give up.
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Ugh please don't cancel Dallas. Please.
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Man, they're really bad at this. If PHX and HOU are canceled, that means Dallas and Austin close the tour with the preceding dates in SC and MD. Wouldn't surprise me a bit if the remaining TX dates were no longer viable and got the axe.
That said, I'm not sure those dates are canceled, as opposed to just being reworked. If they're changing venues (which should never happen), then things will look funky for a while as everything gets changed.
And to whoever in the other thread said Dallas isn't selling so well, it's selling exactly as anybody would have expected and on par with their other tours down here. They're playing a stupidly oversized venue for them so it looks worse than it is.
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From DT's facebook
There are still changes being made to some of the tour dates (and that is why some are missing from the website) I've been told that as soon as everything is worked out, an update will be posted. We'll be sure to share any info we get as well.
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From DT's facebook
There are still changes being made to some of the tour dates (and that is why some are missing from the website) I've been told that as soon as everything is worked out, an update will be posted. We'll be sure to share any info we get as well.
So I guess they'll be posted soon.
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SOON
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:rollin
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FFS.... Is Nashville cancelled or not... I jumped through hoops to get the seats I had...
and the rumored rescheduled venue is in ASHEVILLE 4 hours away...
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FFS.... Is Nashville cancelled or not... I jumped through hoops to get the seats I had...
and the rumored rescheduled venue is in ASHEVILLE 4 hours away...
I here you. I was so hyped 2 weeks ago and now this. Hope they still come to Nashville. Makes sense to stop here after North Carolina on the way to Texas. If Raleigh is still on for the 28th, then why schedule Asheville for the 29th(if that is what the change will be)?
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Apparently Nashville is back on but ticket prices have tripled
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I doubt it has anything to do with ticket sales.
As I mentioned in the other thread: This entire tour cycle has been a problem from the booking standpoint. Not sure if it is whoever is responsible internally or if there is some problem in the chain between DT's internal booking at the promoters, but this is an issue that needs addressing, as it only generates bad PR from fans who don't understand what's going on. The second leg of the Astonishing tour was not booked the way the band wanted, which kind of messed up that entire leg and had an impact on this tour as well. Now this. Unfortunate.
I have heard that there was some issues with Evenko for potential shows in Montréal and Québec City and that is why there isn't any show booked there even though past tours sold pretty well from what I've seen. Do you have any more information about that?
Also, does anyone know what's up with the 7 days gap in november?
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Also, does anyone know what's up with the 7 days gap in november?
Thanksgiving break?
Apparently Nashville is back on but ticket prices have tripled
Might be resale tickets, don't buy them if the concert isn't confirmed to actually be happening in Nashville.
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Also, does anyone know what's up with the 7 days gap in november?
Thanksgiving break?
Possible, just seemed weird to me to have a 7 days break 1 week before the end of the tour. It doesn't seem cost effective to me.
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Apparently Nashville is back on but ticket prices have tripled
I just went in on the War Memorial website for Nashville and the 'show is currently down for maintenance'. In other words we may have to cancel and will let you know or adjust ticket pricing structure. I would love to know what the back story is on this one.
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I guess Nashville is officially cancelled. My wife called and stated that I received an email that due to unforeseen circumstances the event has been canceled. I guess Cincinnati is my other option - 4 hours away. :angry:
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What a mess.
Dream Theater should hire Mike Portnoy to run their PR. :lol :lol
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From DT's facebook
There are still changes being made to some of the tour dates (and that is why some are missing from the website) I've been told that as soon as everything is worked out, an update will be posted. We'll be sure to share any info we get as well.
Where did you see that on their Facebook? I was looking and haven't really found anything other than the post saying that they moved James LaBrie's chat because tour dates were in flux.
I really think it would go a long way if they could just address this right now, even if everything hasn't been finalized. Tell as much of the truth as possible without getting into unnecessary details. If there's a problem with the booking company, say so. Apologize. "Dream Theater would like to apologize to our fans for the confusion regarding some of our tour dates. X, Y, or Z happened which is beyond the band's control, and we are working to resolve the situation as quickly as we can. We understand and share your frustration, and can only ask for your patience."
Something. Anything. Otherwise people are seeing dates come and go, people are assuming shows are being cancelled because of ticket sales, assuming DT doesn't know they're doing, or that they just don't care. Make an announcement, and then don't go silent. Keep updating at least a couple times a week. It would go a long long way.
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From DT's facebook
There are still changes being made to some of the tour dates (and that is why some are missing from the website) I've been told that as soon as everything is worked out, an update will be posted. We'll be sure to share any info we get as well.
Where did you see that on their Facebook? I was looking and haven't really found anything other than the post saying that they moved James LaBrie's chat because tour dates were in flux.
I really think it would go a long way if they could just address this right now, even if everything hasn't been finalized. Tell as much of the truth as possible without getting into unnecessary details. If there's a problem with the booking company, say so. Apologize. "Dream Theater would like to apologize to our fans for the confusion regarding some of our tour dates. X, Y, or Z happened which is beyond the band's control, and we are working to resolve the situation as quickly as we can. We understand and share your frustration, and can only ask for your patience."
Something. Anything. Otherwise people are seeing dates come and go, people are assuming shows are being cancelled because of ticket sales, assuming DT doesn't know they're doing, or that they just don't care. Make an announcement, and then don't go silent. Keep updating at least a couple times a week. It would go a long long way.
I dont see it anymore but I posted that here as soon as I saw it which came up on my feed. This is bad.
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From DT's facebook
There are still changes being made to some of the tour dates (and that is why some are missing from the website) I've been told that as soon as everything is worked out, an update will be posted. We'll be sure to share any info we get as well.
Where did you see that on their Facebook? I was looking and haven't really found anything other than the post saying that they moved James LaBrie's chat because tour dates were in flux.
I really think it would go a long way if they could just address this right now, even if everything hasn't been finalized. Tell as much of the truth as possible without getting into unnecessary details. If there's a problem with the booking company, say so. Apologize. "Dream Theater would like to apologize to our fans for the confusion regarding some of our tour dates. X, Y, or Z happened which is beyond the band's control, and we are working to resolve the situation as quickly as we can. We understand and share your frustration, and can only ask for your patience."
Something. Anything. Otherwise people are seeing dates come and go, people are assuming shows are being cancelled because of ticket sales, assuming DT doesn't know they're doing, or that they just don't care. Make an announcement, and then don't go silent. Keep updating at least a couple times a week. It would go a long long way.
I dont see it anymore but I posted that here as soon as I saw it which came up on my feed. This is bad.
That was never on DT official fb page.
It was on the fb page of the American Chapter of DT World.
Regards
F.
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It will be interesting to see if they fill the November 29th date with another city between Raleigh, NC and Austin, Texas. IF they do not fill the date, that will give them 2 days to make the long ride of approx. 21 hours to Austin. I just cannot see them making that trip for 2 Texas dates. Maybe the tour will be extended a bit more into December.
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I'm surprised they're still doing the New Jersey date. They're already coming to Philly and New York City. Last time they tried to do Jersey as well on top of that the show was so poorly attended that they dropped ticket prices to like $10 and it was still half empty.
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It will be interesting to see if they fill the November 29th date with another city between Raleigh, NC and Austin, Texas. IF they do not fill the date, that will give them 2 days to make the long ride of approx. 21 hours to Austin. I just cannot see them making that trip for 2 Texas dates. Maybe the tour will be extended a bit more into December.
I really don't know. If the Nashville gig stays in place then they're only down one show on that leg. Without Nashville I reckon they blow Texas off (again).
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That was never on DT official fb page.
It was on the fb page of the American Chapter of DT World.
Regards
F.
That's correct. We posted that msg on the DT USA FB page. It's the information we received.
For AZ, I just found the ticketmaster on sale date at Chandler Center. Aug 21. No info yet on presale
https://www.ticketmaster.com/event/1900530BECDA52DD
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I'm surprised they're still doing the New Jersey date.
I just cannot see them making that trip for 2 Texas dates.
Would royally suck if anything happened to these shows. These are the three I have tickets for (+ $800 in airfare to get to them and back since they aren't coming remotely near FL). Last I checked, Delta doesn't have a Dream Theater cancellation clause in their contract of carriage...
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New date added:
11/21 The Paramount, Huntington, NY
8/16 10:00am Live Nation, Venue, and Music Geeks Presales
8/18 10:00am General Onsale
https://www1.ticketmaster.com/dream-theater-huntington-new-york-11-21-2017/event/00005301BBC0808D?artistid=744581&majorcatid=10001&minorcatid=200 (https://www1.ticketmaster.com/dream-theater-huntington-new-york-11-21-2017/event/00005301BBC0808D?artistid=744581&majorcatid=10001&minorcatid=200)
Gold VIP thru Soundrink Available now:
https://soundrink.com/#/event/dream-theater-11-21-huntington-ny (https://soundrink.com/#/event/dream-theater-11-21-huntington-ny)
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Has anyone that has purchased tickets through soundrink received their info on their ticket locations yet ? Some shows are sold out of VIP so they said they will be assigned at that point . Just curious as I have purchased 2 for the Toronto concert but it doesn't seem anywhere near to selling out yet so I'll have to wait until 2 weeks before the show to know where I am sitting . Seems like many people will be waiting 😭
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If these shows have been cancelled, it seems odd that the reason would be ticket sales. In most cases the tickets have been on sale a short period of time with some concerts being 3 months out. I bought mine for Nashville the first day, but I should have not gotten my hopes up so soon. I do feel like with Opeth selling fairly well for Nashville, that DT would have sold 1,500 thru 2,000.
Even more odd is Mt Caramel is in upper east tn(Kingsport area) and Thomas Wolfe Auditorium is in Asheville, NC.
Damn!!
Damn is right!! Mt Caramel TN is less than 1.5-hours from me and would have turned an overnight trip to Raleigh NC into a quick run down I-81... no muss no fuss. I'd say wires are crossed regarding that info since the venue listed for Mt Caramel is in Asheville NC. Looks like someone rushed to get the info out without fact-checking it first...
And speaking of Asheville... if the Nashville show is moved to Asheville (which doesn't really make sense to me logistically as they'd be going North to just turn back South to the TX dates), perhaps the fans catching the Raleigh show and moving North to go home can stop at Asheville and catch the show again, maybe that's what they're thinking (I'm trying to be positive).
In any case, I hate to hear it for all of you that bought tickets to Nashville if it is now cancelled like many think (or any of the other shows that are being moved)... and I hate to see DT get bad PR out of this foul-up.
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If these shows have been cancelled, it seems odd that the reason would be ticket sales. In most cases the tickets have been on sale a short period of time with some concerts being 3 months out. I bought mine for Nashville the first day, but I should have not gotten my hopes up so soon. I do feel like with Opeth selling fairly well for Nashville, that DT would have sold 1,500 thru 2,000.
Even more odd is Mt Caramel is in upper east tn(Kingsport area) and Thomas Wolfe Auditorium is in Asheville, NC.
Damn!!
Damn is right!! Mt Caramel TN is less than 1.5-hours from me and would have turned an overnight trip to Raleigh NC into a quick run down I-81... no muss no fuss. I'd say wires are crossed regarding that info since the venue listed for Mt Caramel is in Asheville NC. Looks like someone rushed to get the info out without fact-checking it first...
And speaking of Asheville... if the Nashville show is moved to Asheville (which doesn't really make sense to me logistically as they'd be going North to just turn back South to the TX dates), perhaps the fans catching the Raleigh show and moving North to go home can stop at Asheville and catch the show again, maybe that's what they're thinking (I'm trying to be positive).
In any case, I hate to hear it for all of you that bought tickets to Nashville if it is now cancelled like many think (or any of the other shows that are being moved)... and I hate to see DT get bad PR out of this foul-up.
Yes, I was really pumped when DT was coming to my home town(Nashville) and directly across the street from where I work. Now I feel like I got to first base and was thrown out trying to steal second. Still debating making the 4.5 hour trip north to Cincy.
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It's really cool that DT took there time to make sure every detail was ironed out before releasing those NA tour dates.
I've been on vacation a week and I'm just seeing this thread now. After months and months of "soon" this is the result? Wow...
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If these shows have been cancelled, it seems odd that the reason would be ticket sales. In most cases the tickets have been on sale a short period of time with some concerts being 3 months out. I bought mine for Nashville the first day, but I should have not gotten my hopes up so soon. I do feel like with Opeth selling fairly well for Nashville, that DT would have sold 1,500 thru 2,000.
Even more odd is Mt Caramel is in upper east tn(Kingsport area) and Thomas Wolfe Auditorium is in Asheville, NC.
Damn!!
Damn is right!! Mt Caramel TN is less than 1.5-hours from me and would have turned an overnight trip to Raleigh NC into a quick run down I-81... no muss no fuss. I'd say wires are crossed regarding that info since the venue listed for Mt Caramel is in Asheville NC. Looks like someone rushed to get the info out without fact-checking it first...
And speaking of Asheville... if the Nashville show is moved to Asheville (which doesn't really make sense to me logistically as they'd be going North to just turn back South to the TX dates), perhaps the fans catching the Raleigh show and moving North to go home can stop at Asheville and catch the show again, maybe that's what they're thinking (I'm trying to be positive).
In any case, I hate to hear it for all of you that bought tickets to Nashville if it is now cancelled like many think (or any of the other shows that are being moved)... and I hate to see DT get bad PR out of this foul-up.
Yes, I was really pumped when DT was coming to my home town(Nashville) and directly across the street from where I work. Now I feel like I got to first base and was thrown out trying to steal second. Still debating making the 4.5 hour trip north to Cincy.
This blows... First the Astonishing and now this...
Please come to Nashville Shattered Fortress and/or Haken
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I believe that I just read today in the Haken thread that Haken is playing a 750 seat arena in St. Louis. I feel that Nashville could sell 750. Haken has come to Atlanta for the progressive festivals, but not sure how much if any they have toured in the southeast.
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Good and Bad news for AZ.
Good news is, the show is officially rescheduled for the same date and new area (Chandler Center)
Bad news is, if you were someone like me who bought the Presale tickets, by the time you got your email from SoundRink with your link to get priority tickets because of the cancellation...
The tickets are already gone. No standard priority pre-sale tickets are available unless you want to go VIP.
So I guess I'll get in the queue tomorrow at 10am online and hope I don't end up with crap ones.
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Any idea if Texas is out of the woods yet?
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I believe that I just read today in the Haken thread that Haken is playing a 750 seat arena in St. Louis. I feel that Nashville could sell 750. Haken has come to Atlanta for the progressive festivals, but not sure how much if any they have toured in the southeast.
Yeo they are coming for Progpower this year too., but its kind of a weak lineup imo.
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Any idea if Texas is out of the woods yet?
They have two scheduled in TX.
DEC 1st at Bass Hall in Austin
Dec 2nd at The Pavillion in Dallas.
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So they canceled Houston?
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I believe that's one of the dates that disappeared
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I hate to use the term "soon" in any of my posts because of the connotation that has taken on... :lol
But let me just say, the band is aware of the issues and they are being resolved. We should be getting some information ironing all of this out soon (really).
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I wish the band would pro-test the lack of any dates in the Pacific Northwest. I would think DT has enough clout to have a say-so in that call..
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Managed to grab tickets to the rescheduled Phoenix show today. Center section, Row K, pretty much dead center. I'm really excited to see DT in such a small venue for a change.
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JP just released a public apology on the cancellations.
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Link? I have been talking to him about this, and he was very receptive to what I told him. But I didn't know he was posting something.
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Bosk1 , it's on his twitter account.
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And on their facebook.
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The band and I strive to bring the best show possible to our fans in every city that we play. To our fans in Houston, Nashville, Phoenix, and Buffalo, we apologize for the confusion around the announcement and subsequent cancellation of those shows. In Phoenix, we apologize for the unanticipated venue change, and Buffalo has now been moved to Rochester. Unfortunately the Images, Words & Beyond tour production didn’t fit into the original venues booked. We’re looking forward to playing for you all! We truly regret any inconvenience this may have caused, and to our fans in Houston and Nashville: we promise to be back!
We’re also aware of problems within our system getting tour dates and correct ticketing information up, especially in light of all the changes. We value your loyalty and dedication to Dream Theater immensely, and we ask for your forgiveness and patience. Safeguards are being put into place which will insure that this series of errors does not happen again.
—John Petrucci
https://www.facebook.com/dreamtheater/
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The band and I strive to bring the best show possible to our fans in every city that we play. To our fans in Houston, Nashville, Phoenix, and Buffalo, we apologize for the confusion around the announcement and subsequent cancellation of those shows. In Phoenix, we apologize for the unanticipated venue change, and Buffalo has now been moved to Rochester. Unfortunately the Images, Words & Beyond tour production didn’t fit into the original venues booked. We’re looking forward to playing for you all! We truly regret any inconvenience this may have caused, and to our fans in Houston and Nashville: we promise to be back!
We’re also aware of problems within our system getting tour dates and correct ticketing information up, especially in light of all the changes. We value your loyalty and dedication to Dream Theater immensely, and we ask for your forgiveness and patience. Safeguards are being put into place which will insure that this series of errors does not happen again.
—John Petrucci
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Phew, hopefully everything else should be good.
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The apology is nice, but it's a shame that this is basically the band being reactive instead of proactive. The day these problems started, they should have gotten out ahead of it immediately, but now it just comes across a week or later like an apology that they had to be told to do. And that is a shame, because I have no doubt that the band cares about and values their fans, but this is just a bad look for the band.
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What do they mean by the 'tour production did not fit'. Are there a lot of extras besides screens and the normal sound equipment?
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What do they mean by the 'tour production did not fit'. Are there a lot of extras besides screens and the normal sound equipment?
Most likely stage size. They have minimum requirements in their tour rider for their stage setup. Somebody drop the ball big time and did not read the rider thoroughly (promoter side). It probably gained DT's attention when most likely promoter started going over it and realized stages were smaller than the requirement and started changing venues. Not sure why management on DTs side did not check this before putting out the tour dates.
For the Phx gig. I've been to the Celebrity Theater and I just don't see how the Current tour stage setup was going to fit there. The setup and screens look very wide.
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I that where they are playing? Holy shit is that a small place. I saw Iron Maiden there in 1998.
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I that where they are playing? Holy shit is that a small place. I saw Iron Maiden there in 1998.
It was the original venue in Arizona. Now the show got moved to the Chandler Performing Arts Center in Chandler AZ.
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Oh, OK. That makes more sense. No way they're getting in here:
(https://images1.phoenixnewtimes.com/imager/u/745xauto/9410759/celebrity-4181_edit.jpg)
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The apology is nice, but it's a shame that this is basically the band being reactive instead of proactive. The day these problems started, they should have gotten out ahead of it immediately, but now it just comes across a week or later like an apology that they had to be told to do. And that is a shame, because I have no doubt that the band cares about and values their fans, but this is just a bad look for the band.
What is amazing is that this is a band that's been touring the world for the last 25 years. Someone in the organization is clearly not paying attention.
You're right, Kev. It is a bad look. I get that shit happens, but it does really make you wonder WTF is going on. Why tease the US fans back during the holidays?
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Somebody is going to get fired over this mess. :lol
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When the shows got cancelled, I don't understand why it would have been so hard to immediately say to the fans "Sorry everyone, turns out some stages are too small. We're making new arrangements. Hang tight.".
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What do they mean by the 'tour production did not fit'. Are there a lot of extras besides screens and the normal sound equipment?
No idea since it doesn't even seem to be a big show.
I feel like the band are being pretty dishonest here.
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Honestly, my personal opinion, play the shows and screw the stage sets. You booked it, fans bought tickets, if the real reason is stage size (and I believe that is likely the reason) then play a scaled down show. It is DT's (well DT's management/tour people, but still falls on DT at the end of the day) fault and got fans hopes up. The stage show for this tour is not very impressive. It's not like TA where it was a huge part of the concert. There aren't even video screens. Just play the music for the fans you just teased for 9 months.
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When the shows got cancelled, I don't understand why it would have been so hard to immediately say to the fans "Sorry everyone, turns out some stages are too small. We're making new arrangements. Hang tight.".
Yup, that probably would have been better, at least JP put out a statement now I guess, better late than never. These are the types of things I feel like probably happened a lot before with DT, but MP was always into ever detail and probably caught some of this sort of stuff ahead of time. Typically, I'd feel silly saying a band member would catch logistical things like that vs someone in management who is responsible, but MP is the only variable that's really changed, so I'm inclined to think it holds up.
No idea since it doesn't even seem to be a big show.
I feel like the band are being pretty dishonest here.
Huh? Why would you think that?
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Managed to grab tickets to the rescheduled Phoenix show today. Center section, Row K, pretty much dead center. I'm really excited to see DT in such a small venue for a change.
I managed to grab the first couple of seats on the center isle of the CR section in row H. Pretty good ones as well.
Did you not see them the last few times they came through town? The place they usually play, the Mesa Theater for Performing arts (or IDEKA) is about the same size. Looks almost identical in the pictures I've seen.
What do they mean by the 'tour production did not fit'. Are there a lot of extras besides screens and the normal sound equipment?
Most likely stage size. They have minimum requirements in their tour rider for their stage setup. Somebody drop the ball big time and did not read the rider thoroughly (promoter side). It probably gained DT's attention when most likely promoter started going over it and realized stages were smaller than the requirement and started changing venues. Not sure why management on DTs side did not check this before putting out the tour dates.
For the Phx gig. I've been to the Celebrity Theater and I just don't see how the Current tour stage setup was going to fit there. The setup and screens look very wide.
What do they mean by the 'tour production did not fit'. Are there a lot of extras besides screens and the normal sound equipment?
No idea since it doesn't even seem to be a big show.
I feel like the band are being pretty dishonest here.
Admittedly, I was gobsmacked when I saw Celebrity Theater listed as the venue. I worked on DT's local crew for a couple midwestern shows as a PA tech a few years ago on the BCSL tour. (I think I did a thread here way back then with behind the scenes pictures).
They do have a pretty large production footprint and it doesn't look to have shrunk much since then.
Even if there's not a lot going on onstage with props and such, that doesn't mean there aren't other requirements they need to put the show on. For example:
They've always had a pretty intricate lighting program, dependent on a specific configuration of Box Truss downstage, upstage and overhead to place properly. The Celebrity Theater's round and minimalist layout would have made that darn near impossible to pull off and probably would have required reprogramming of all the scenes. This is something no lighting guy wants to do once the show is set, especially with the odd ball timings required.
They also have some pretty large screens on every tour I've seen them. They could have hung those, but it would have forced them to only use about 1/4 of the theater's capacity as the stage is meant to rotate, giving everyone a view from all sides. If the screens were facing only one way, only about a 1/4 of the audience would have been able to see them properly.
Not to mention Mangini's kit would have taken up a large portion of that stage. Most likely they have a specific stage size requirement listed on the rider (40' x 20' minimum or something). The ability for the production crew to get everything in, set up, placed properly and working in time depends on a standard configuration. One offs like a round stage complicate the fuck out of things when you're trying to manage a crew of people all working on different teams.
Yes, I was very surprised at the Celebrity's booking but also looking forward very much to seeing them there if they were going to pull that off. It would have been amazing to see them in that kind of intimate setting, but I'm not surprised it was booked in error. In the band's defense, they probably had no idea the clusterfuck was happening until it was too late as that's what they pay other people to deal with.
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Gromit, thanks for the explanation. That is very helpful.
I worked on DT's local crew for a couple midwestern shows as a PA tech a few years ago on the BCSL tour. (I think I did a thread here way back then with behind the scenes pictures).
Oh, that was you? I remember that thread! You need to post here more often!
In the band's defense, they probably had no idea the clusterfuck was happening until it was too late as that's what they pay other people to deal with.
Yeah, exactly this. The whole process, beginning with the teasing back around the holidays and then the subsequent drought of information, and so on, was something that just spiraled one step at a time. They would find out about each problem after the fact, work on correcting it, and then the next thing would happen, and so on. And I don't think they really understood the extent to which it was frustrating the fans. To John Petrucci's credit, I had a discussion with him about it yesterday, and he IMMEDIATELY jumped on this by putting a statement out--despite that the guy isn't even home and is on vacation! I think he deserves a lot of credit for that, personally. To respond to Kev's post, yeah, it's reactive rather than proactive. But in life, sometimes you just find yourself caught behind the 8-ball, whether through your own fault, circumstances outside your control, or a combination of both. That's just life. When that happens, you can either deny and keep doing what you are doing, or you can stand up and own it, and try to make it right with the cards you are dealt. To John's credit, he chose the latter. And he did it because he genuinely cares what the fans think, and he really feels bad about it.
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@bosk
When I saw JP's apology, I immediately thought that JP had read the forum LOL. I guess you kind of planted the seed in his brain.
But as Gromit said, that's why other people get paid. The promoters and DTs booking agents were not probably on the same page. I'm assuming DT's booking agent and promoters looked for other venues in the cities they cancelled before pulling the plug. Houston has a crapload of venues, so the fact they couldn't rebook it in the Houston area, tells me that the other venues with DT's requirements were booked. Same for Nashville and Phoenix (although they booked it at Chandler, AZ, which is relatively not far from where the Celebrity Theater is).
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Oh, OK. That makes more sense. No way they're getting in here:
(https://images1.phoenixnewtimes.com/imager/u/745xauto/9410759/celebrity-4181_edit.jpg)
I want to know what the hell kind of booking company they're using that started with this place. It's not like tech riders are written to be vague or generalized.
Also, I'd like to know which one of them wants 3 raw habeneros before every show. Is it some sort of singer thing?
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Managed to grab tickets to the rescheduled Phoenix show today. Center section, Row K, pretty much dead center. I'm really excited to see DT in such a small venue for a change.
I managed to grab the first couple of seats on the center isle of the CR section in row H. Pretty good ones as well.
Did you not see them the last few times they came through town? The place they usually play, the Mesa Theater for Performing arts (or IDEKA) is about the same size. Looks almost identical in the pictures I've seen.
I got the impression that this place is smaller than the Ikeda but I guess they actually are about the same size. I've only missed them once in the Phoenix area since 05, and that was the BCSL tour I believe in 09. So I've seen them at Cricket Pavilion twice, the Dodge Theater a couple times, and the Ikeda a couple as well. The Celebrity would have been amazing (Saw Muse there in 07 and Steven Wilson last year) but it's definitely understandable why that wouldn't work.
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Managed to grab tickets to the rescheduled Phoenix show today. Center section, Row K, pretty much dead center. I'm really excited to see DT in such a small venue for a change.
I managed to grab the first couple of seats on the center isle of the CR section in row H. Pretty good ones as well.
Did you not see them the last few times they came through town? The place they usually play, the Mesa Theater for Performing arts (or IDEKA) is about the same size. Looks almost identical in the pictures I've seen.
I got the impression that this place is smaller than the Ikeda but I guess they actually are about the same size. I've only missed them once in the Phoenix area since 05, and that was the BCSL tour I believe in 09. So I've seen them at Cricket Pavilion twice, the Dodge Theater a couple times, and the Ikeda a couple as well. The Celebrity would have been amazing (Saw Muse there in 07 and Steven Wilson last year) but it's definitely understandable why that wouldn't work.
We've been in the same room quite a few times then XD
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Managed to grab tickets to the rescheduled Phoenix show today. Center section, Row K, pretty much dead center. I'm really excited to see DT in such a small venue for a change.
I managed to grab the first couple of seats on the center isle of the CR section in row H. Pretty good ones as well.
Did you not see them the last few times they came through town? The place they usually play, the Mesa Theater for Performing arts (or IDEKA) is about the same size. Looks almost identical in the pictures I've seen.
I got the impression that this place is smaller than the Ikeda but I guess they actually are about the same size. I've only missed them once in the Phoenix area since 05, and that was the BCSL tour I believe in 09. So I've seen them at Cricket Pavilion twice, the Dodge Theater a couple times, and the Ikeda a couple as well. The Celebrity would have been amazing (Saw Muse there in 07 and Steven Wilson last year) but it's definitely understandable why that wouldn't work.
We've been in the same room quite a few times then XD
Oh for sure! Always a good show too.
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Managed to grab tickets to the rescheduled Phoenix show today. Center section, Row K, pretty much dead center. I'm really excited to see DT in such a small venue for a change.
I managed to grab the first couple of seats on the center isle of the CR section in row H. Pretty good ones as well.
Did you not see them the last few times they came through town? The place they usually play, the Mesa Theater for Performing arts (or IDEKA) is about the same size. Looks almost identical in the pictures I've seen.
I got the impression that this place is smaller than the Ikeda but I guess they actually are about the same size. I've only missed them once in the Phoenix area since 05, and that was the BCSL tour I believe in 09. So I've seen them at Cricket Pavilion twice, the Dodge Theater a couple times, and the Ikeda a couple as well. The Celebrity would have been amazing (Saw Muse there in 07 and Steven Wilson last year) but it's definitely understandable why that wouldn't work.
We've been in the same room quite a few times then XD
Oh for sure! Always a good show too.
Were you at the show at Ikeda with the solo acoustic guy as the opener and the backdrop hiding DT's gear fell in the middle of his act?
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Managed to grab tickets to the rescheduled Phoenix show today. Center section, Row K, pretty much dead center. I'm really excited to see DT in such a small venue for a change.
I managed to grab the first couple of seats on the center isle of the CR section in row H. Pretty good ones as well.
Did you not see them the last few times they came through town? The place they usually play, the Mesa Theater for Performing arts (or IDEKA) is about the same size. Looks almost identical in the pictures I've seen.
I got the impression that this place is smaller than the Ikeda but I guess they actually are about the same size. I've only missed them once in the Phoenix area since 05, and that was the BCSL tour I believe in 09. So I've seen them at Cricket Pavilion twice, the Dodge Theater a couple times, and the Ikeda a couple as well. The Celebrity would have been amazing (Saw Muse there in 07 and Steven Wilson last year) but it's definitely understandable why that wouldn't work.
We've been in the same room quite a few times then XD
Oh for sure! Always a good show too.
Were you at the show at Ikeda with the solo acoustic guy as the opener and the backdrop hiding DT's gear fell in the middle of his act?
That's a weird way to say Andy McKee... Were you at the one where they played the "warped" Pull Me Under?
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I was glad to read JP's statement. A lot of people are still unhappy, and that's understandable. But at least he made the effort now and hopefully going forward he (or someone in the band) will be a little more proactive going forward. If memory serves, I think JP has said in interviews that he doesn't read comments on forums, youtube, or social media. That might be for the best to maintain sanity, but the downside is you miss legitimate concerns like this. Someone on their team should monitor this sort of thing as it happens. At least he found out through this forum. :)
I did notice that people on Facebook are still asking if new shows might be added, especially seeing that a show was added on Long Island recently. I hope they'll chime in to let people know if indeed there are a few more dates in the works or if this is it.
Going forward, my suggestions would be:
- the holiday/advance teaser is fine, but follow up. "We've decided to do a North American tour, but have not begun the booking process yet; know that we're coming, but it will probably be a few months before we have tour dates." I actually didn't mind the "coming soon" messages, but do see others points; maybe instead of just the "coming soon," add a little something else as well. When they expect them to be available, etc.
- after making people wait for so long for the tour dates, don't announce them at midnight and then have the first shows go on sale the next morning. Why the Rush at that point? Give people some time to find out about it. Don't wait until noon to announce that tickets went on sale for certain cities at 10 am that day! Do it a week before, a few days before, the day before, an hour before, etc. Get people the presale codes or give them a clear way to sign up to receive the codes in an email.
- ditch the "you won't know what seat you're getting when you buy the ticket" VIP thing. I normally buy at least one VIP, sometimes more than one, but only if I know what I'm getting. I know I'm not the only one who hasn't bought VIP on this tour as a result
- Just a personal preference here, but I'd love them to ditch the bandsintown connection on their website and just have 2 direct links for each city. One to the VIP, one to the event on ticketmaster (or who whoever is doing it for that city).
I love DT, and think they put on an incredible live show. I hate to see them getting a bad rap for stuff like this. And I know they shouldn't really have to deal with it personally, and probably don't want to, but sometimes it makes a big difference.
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Managed to grab tickets to the rescheduled Phoenix show today. Center section, Row K, pretty much dead center. I'm really excited to see DT in such a small venue for a change.
I managed to grab the first couple of seats on the center isle of the CR section in row H. Pretty good ones as well.
Did you not see them the last few times they came through town? The place they usually play, the Mesa Theater for Performing arts (or IDEKA) is about the same size. Looks almost identical in the pictures I've seen.
I got the impression that this place is smaller than the Ikeda but I guess they actually are about the same size. I've only missed them once in the Phoenix area since 05, and that was the BCSL tour I believe in 09. So I've seen them at Cricket Pavilion twice, the Dodge Theater a couple times, and the Ikeda a couple as well. The Celebrity would have been amazing (Saw Muse there in 07 and Steven Wilson last year) but it's definitely understandable why that wouldn't work.
We've been in the same room quite a few times then XD
Oh for sure! Always a good show too.
Were you at the show at Ikeda with the solo acoustic guy as the opener and the backdrop hiding DT's gear fell in the middle of his act?
That's a weird way to say Andy McKee... Were you at the one where they played the "warped" Pull Me Under?
I honestly didn't remember the guys name XD I remember he was amazing though.
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Oh, OK. That makes more sense. No way they're getting in here:
(https://images1.phoenixnewtimes.com/imager/u/745xauto/9410759/celebrity-4181_edit.jpg)
I want to know what the hell kind of booking company they're using that started with this place. It's not like tech riders are written to be vague or generalized.
Also, I'd like to know which one of them wants 3 raw habeneros before every show. Is it some sort of singer thing?
I can not possibly the only one who would love to see DT perform in this kind of setting? I saw Metallica for the Black Album tour in a venue like this, and it was soooooo cool.
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Vakaren, I agree with your points, especially the unnecessary bandsintown link.
I circumvented the "wait and see" Soundrink presale by purchasing early with Ticketmaster and upgrading to VIP when it became available separately. Of course, doing this as two transactions resulted in twice the service fees, an expensive choice, but better than finding out that I'm in, say, Row M the day of the concert.
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Oh, OK. That makes more sense. No way they're getting in here:
(https://images1.phoenixnewtimes.com/imager/u/745xauto/9410759/celebrity-4181_edit.jpg)
I want to know what the hell kind of booking company they're using that started with this place. It's not like tech riders are written to be vague or generalized.
Also, I'd like to know which one of them wants 3 raw habeneros before every show. Is it some sort of singer thing?
I can not possibly the only one who would love to see DT perform in this kind of setting? I saw Metallica for the Black Album tour in a venue like this, and it was soooooo cool.
I think this would be awesome. I understand the band might not be so comfortable playing in the round, but holy crap would it be awesome to see. I say screw the lighting and backdrop, play in this theater!
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Oh, OK. That makes more sense. No way they're getting in here:
(https://images1.phoenixnewtimes.com/imager/u/745xauto/9410759/celebrity-4181_edit.jpg)
I want to know what the hell kind of booking company they're using that started with this place. It's not like tech riders are written to be vague or generalized.
Also, I'd like to know which one of them wants 3 raw habeneros before every show. Is it some sort of singer thing?
I can not possibly the only one who would love to see DT perform in this kind of setting? I saw Metallica for the Black Album tour in a venue like this, and it was soooooo cool.
I think this would be awesome. I understand the band might not be so comfortable playing in the round, but holy crap would it be awesome to see. I say screw the lighting and backdrop, play in this theater!
I agree. Would have been amazing to see them there, sans all the bells and whistles.
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I saw DT at the Celebrity Theater back in 2004 or 2005 during their ToT tour. They didn't do the full circle stage. They had part of it covered up, stage never rotated, and the seats behind the stage were also covered.
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Well JP said they were going to come to Nashville at some point, so we will see what they come up with,
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Well JP said they were going to come to Nashville at some point, so we will see what they come up with,
Probably have to wait until next tour for new album. Maybe they will play the Ryman like Mastadon
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The apology is nice, but it's a shame that this is basically the band being reactive instead of proactive. The day these problems started, they should have gotten out ahead of it immediately, but now it just comes across a week or later like an apology that they had to be told to do. And that is a shame, because I have no doubt that the band cares about and values their fans, but this is just a bad look for the band.
I'm guessing they were still trying to get things sorted, and needed to get the dates out. Which was the beginning of the month, at the latest.
The people in charge of handling these things likely didn't expect to have these issues occur. Plus, the venue could be the problem by not giving correct info or some promoter problem.
I in no way blame the band themselves.
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I in no way blame the band themselves.
For the issues, of course not. For the lack of communication? Totally. And by band, I include the Manager too.
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I in no way blame the band themselves.
For the issues, of course not. For the lack of communication? Totally. And by band, I include the Manager too.
Who knows, the band possibly decided to leave the management at the helms to deal with this area. While, they go have a no worries time off, they had no idea what was occurring. Whomever messed up badly, putting the band in a bad light.
- ditch the "you won't know what seat you're getting when you buy the ticket" VIP thing. I normally buy at least one VIP, sometimes more than one, but only if I know what I'm getting. I know I'm not the only one who hasn't bought VIP on this tour as a result
I don't know if you guys were able to, but I was able to see exactly which seats the VIP's were being selected from.
This is what I remember:
(https://i.imgur.com/c29slQf.gif)
Which isn't bad at all.
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Kiva Auditorium is amazing. No bad seat anywhere in that place. And the sound should be very good too.
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Kiva Auditorium is amazing. No bad seat anywhere in that place. And the sound should be very good too.
I've always said that Kiva would be the place DT would likely play if they came here. They did and are.
I enjoy that venue, no bad seat, good size and sound. Saw great acts there.
They were also selling the sides around the yellow border during the ticketmaster pre-sale. My friend ended up getting a spot right by the yellow border. When I checked they were all gone. But that section is what I saw that was sold out and Soundrink said that AA-CC would be VIP seating.
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Oh, OK. That makes more sense. No way they're getting in here:
(https://images1.phoenixnewtimes.com/imager/u/745xauto/9410759/celebrity-4181_edit.jpg)
I want to know what the hell kind of booking company they're using that started with this place. It's not like tech riders are written to be vague or generalized.
Also, I'd like to know which one of them wants 3 raw habeneros before every show. Is it some sort of singer thing?
I can not possibly the only one who would love to see DT perform in this kind of setting? I saw Metallica for the Black Album tour in a venue like this, and it was soooooo cool.
Yeah, imagine how awesome seeing MM from behind would be.
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Since Nashville was cancelled, I have been thinking about where DT could play in town. For US crowds, do they normally draw 1,500 -2,000. May be tricky to find the stage size needed without being too big of a venue.
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Vakaren, I agree with your points, especially the unnecessary bandsintown link.
I circumvented the "wait and see" Soundrink presale by purchasing early with Ticketmaster and upgrading to VIP when it became available separately. Of course, doing this as two transactions resulted in twice the service fees, an expensive choice, but better than finding out that I'm in, say, Row M the day of the concert.
That's not a bad idea at all. For me, the seat location is the primary reason I get VIP, so I'm not sure if I'll go that route this tour, or just spend that money on stubhub or something instead.
- ditch the "you won't know what seat you're getting when you buy the ticket" VIP thing. I normally buy at least one VIP, sometimes more than one, but only if I know what I'm getting. I know I'm not the only one who hasn't bought VIP on this tour as a result
I don't know if you guys were able to, but I was able to see exactly which seats the VIP's were being selected from.
This is what I remember:
(https://i.imgur.com/c29slQf.gif)
Which isn't bad at all.
No that wouldn't be bad, but it depends on the stage set up as well. I'd like to know if I was getting one on the far left or far right - sometimes the view is partially blocked by things on the stage. The VIP shows I looked at had a bigger section though - some were anywhere in the first 15. And while 15th row is not a bad seat (at all), it's not a $250 seat to me.
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Since Nashville was cancelled, I have been thinking about where DT could play in town. For US crowds, do they normally draw 1,500 -2,000. May be tricky to find the stage size needed without being too big of a venue.
Ryman would be really cool, otherwise if not War Memorial I would say Fontanel
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For those that have not heard, Asheville NC has been added in place of Nashville.
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Oh, OK. That makes more sense. No way they're getting in here:
(https://images1.phoenixnewtimes.com/imager/u/745xauto/9410759/celebrity-4181_edit.jpg)
I want to know what the hell kind of booking company they're using that started with this place. It's not like tech riders are written to be vague or generalized.
Also, I'd like to know which one of them wants 3 raw habeneros before every show. Is it some sort of singer thing?
I can not possibly the only one who would love to see DT perform in this kind of setting? I saw Metallica for the Black Album tour in a venue like this, and it was soooooo cool.
Yeah, imagine how awesome seeing MM from behind would be.
Stiff and boring, like he is from the front?
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:tdwn he's a pretty awesome drummer to watch, I usually have my eyes on him more than anyone else when watching them live. I'd totally love a behind the stage view. I had one earlier this year for Bon Jovi and it was a cool experience.
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I saw that Asheville just got added. I'm trying to decide if I want to drive two hours from work, watch the show, and drive back.
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:tdwn he's a pretty awesome drummer to watch, I usually have my eyes on him more than anyone else when watching them live. I'd totally love a behind the stage view. I had one earlier this year for Bon Jovi and it was a cool experience.
On the topic of drummers and the mention of Bon Jovi, Tico Torres is a lot of fun to watch, so I bet that was a fun show
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:tdwn he's a pretty awesome drummer to watch, I usually have my eyes on him more than anyone else when watching them live. I'd totally love a behind the stage view. I had one earlier this year for Bon Jovi and it was a cool experience.
On the topic of drummers and the mention of Bon Jovi, Tico Torres is a lot of fun to watch, so I bet that was a fun show
It was an amazing concert. https://www.youtube.com/watch?v=lvk6tRhv7Gg (https://www.youtube.com/watch?v=lvk6tRhv7Gg) if you want to check out my view. Bought that ticket the day of the show too. I think they had released some extra tickets, maybe they were on hold due to bad views or something, but I LOVED sitting back there. Maybe I'd rather be up front for a band I really love, but this was a cool cheap ($30) experience.
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Damn, just found some second row tickets for $130 but I have to buy two. I don't know anyone who would go with me to see DT aside from my gf but she is out of town for work.
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:tdwn he's a pretty awesome drummer to watch, I usually have my eyes on him more than anyone else when watching them live. I'd totally love a behind the stage view. I had one earlier this year for Bon Jovi and it was a cool experience.
On the topic of drummers and the mention of Bon Jovi, Tico Torres is a lot of fun to watch, so I bet that was a fun show
It was an amazing concert. https://www.youtube.com/watch?v=lvk6tRhv7Gg (https://www.youtube.com/watch?v=lvk6tRhv7Gg) if you want to check out my view. Bought that ticket the day of the show too. I think they had released some extra tickets, maybe they were on hold due to bad views or something, but I LOVED sitting back there. Maybe I'd rather be up front for a band I really love, but this was a cool cheap ($30) experience.
Oh yeah, that really was a cool view, something different for sure.
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Oh, OK. That makes more sense. No way they're getting in here:
(https://images1.phoenixnewtimes.com/imager/u/745xauto/9410759/celebrity-4181_edit.jpg)
I want to know what the hell kind of booking company they're using that started with this place. It's not like tech riders are written to be vague or generalized.
Also, I'd like to know which one of them wants 3 raw habeneros before every show. Is it some sort of singer thing?
I can not possibly the only one who would love to see DT perform in this kind of setting? I saw Metallica for the Black Album tour in a venue like this, and it was soooooo cool.
Yeah, imagine how awesome seeing MM from behind would be.
Stiff and boring, like he is from the front?
He's anything but. I find him to be one of the most entertaining drummers to watch, no matter what he plays. https://www.youtube.com/watch?v=tfbdJL4KTLY https://www.youtube.com/watch?v=00GXRzoJbiI
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Oh, OK. That makes more sense. No way they're getting in here:
(https://images1.phoenixnewtimes.com/imager/u/745xauto/9410759/celebrity-4181_edit.jpg)
I want to know what the hell kind of booking company they're using that started with this place. It's not like tech riders are written to be vague or generalized.
Also, I'd like to know which one of them wants 3 raw habeneros before every show. Is it some sort of singer thing?
I can not possibly the only one who would love to see DT perform in this kind of setting? I saw Metallica for the Black Album tour in a venue like this, and it was soooooo cool.
Yeah, imagine how awesome seeing MM from behind would be.
Stiff and boring, like he is from the front?
He's anything but. I find him to be one of the most entertaining drummers to watch, no matter what he plays. https://www.youtube.com/watch?v=tfbdJL4KTLY https://www.youtube.com/watch?v=00GXRzoJbiI
I was mostly just busting balls. He's a wonderful drummer and I wouldn't be into DT if I hadn't first watched A Drummers Dream, then got into the audition video. That got me into ANTR and I listened to BC and was hooked.
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Watching that video of No Zone kinda makes me wish he played a smaller kit like that with DT.
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Oh, OK. That makes more sense. No way they're getting in here:
(https://images1.phoenixnewtimes.com/imager/u/745xauto/9410759/celebrity-4181_edit.jpg)
I want to know what the hell kind of booking company they're using that started with this place. It's not like tech riders are written to be vague or generalized.
Also, I'd like to know which one of them wants 3 raw habeneros before every show. Is it some sort of singer thing?
That'd be MM I'd bet... he's a hot pepper freak. Seems like I remember a back stage shot of him eating one or a pre-show vid from Luna Park maybe...
Man, Asheville is 2-hours from me and the wife and I LOVE it... we go a few times a year and stay at the Double Tree on Hendersonville RD (good spot with shuttle service). If I'd known what was going to happen, I would have gone for that show for sure instead of Raleigh. It is what it is I guess... can't sell my Raleigh tickets so that's where we're going!